14 Culduthel Road, Inverness, IV2 4AG, United Kingdom
#20 of 49 hotels in Inverness
Guests' ChoiceBased on 255 hotel reviews
8.5Cleanliness
9.2
Comfort
9.1
Location
8.9
Facilities
8.6
Staff
9.5
Value for money
8.0
Free Wifi
7.5
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 14, 2024
David
United KingdomThe room was lovely but sadly noisy and we had a very poor night... the problem was the air con unit from another room that was positioned on our outer wall... it was on all night, was noisy, and disturbed our sleep.
The staff( and manager )were exceptional and extremely helpful , the afternoon tea, spoons and breakfast were all fabulous.
Stayed in May 2024
Reviewed: April 29, 2024
Gavin
United KingdomExcellent staff, very warm welcome. Superb breakfast. Very clean, lovely decor.
Stayed in April 2024
Reviewed: September 18, 2023
Tracey
United KingdomShower enclosure and grout looked dirty. No vegetarian option for a cooked breakfast except eggs.
Stayed in September 2023
Reviewed: September 8, 2023
Mark
United KingdomRoom was nice not sure if it was worth the money but comfortable
Dinner was great well worth the money and the staff were all friendly and very helpfull
Stayed in September 2023
Reviewed: September 3, 2023
Andrew
United KingdomCosy. Staff were sensational.
Stayed in August 2023
Reviewed: August 16, 2023
Marieke
NetherlandsThe room had 2 small windows, that could open but not close. We thought that was tricky because it was facing the street side. The room itself was very warm but it had an AC.
Nice place at good walking location from centre of Inverness. Good restaurant and breakfast was very good as well. We had a very large room which was nice. With a coffee and tea maker. Large bathroom.
Stayed in August 2023
Reviewed: August 5, 2023
Colleen
AustraliaSee above
Loved the room very comfy bed and everything you need for a comfortable stay. My only mini complaint is the glass bathroom door ..I can’t imagine Anyone wanting to view their partner on the toilet! All staff very helpful in hauling my heavy suitcase back and forth to the room. The breakfast was the best we’ve had in our trip around Scotland.
Stayed in August 2023
Reviewed: July 30, 2023
Helen
United KingdomKipper was rather salty
Excellent
Stayed in July 2023
Reviewed: July 3, 2023
Rachel
United KingdomBreakfast was amazing.......one of the best we had on our NC500 trip. Loved that you remembered that the trip was for my husbands birthday. Thank you for making our stay so special.
Stayed in June 2023
Reviewed: July 1, 2023
Roger
United KingdomLocation about a mile from the centre of Inverness up a steep hill. Our bedroom was well furnished, but in the basement, so dark with little natural light.
Classical interior to a high standard, although somewhat pretentious.
Stayed in June 2023
Reviewed: June 29, 2023
Boddie
United KingdomIt was just a very nice hotel to stay in the staff were amazing . They couldn’t of been anymore helpful and pleasant
Stayed in June 2023
Reviewed: June 19, 2023
Richard
United States of Americagreat bar and resturant.
Stayed in May 2023
Reviewed: June 17, 2023
Holroyd
United KingdomThe air conditioner sounded like a tractor in desperate need of a service
The dining was amazing, whether it was breakfast or dinner
Stayed in June 2023
Reviewed: June 15, 2023
Marjorie
United KingdomWe were so comfortable at the Rocpool with its stylish decor fabulous food and exceptional staff.
Stayed in June 2023
Reviewed: June 2, 2023
Joyce
United Kingdomfood exquisite. service fantastic
Stayed in June 2023
Reviewed: May 17, 2023
John
United States of American/a
classy remodeled Georgian building.
Stayed in May 2023
Reviewed: May 14, 2023
Elaine
United KingdomThe creaky floor everytime you moved, the surfaces were very dusty, and underneath the glass topper. Not having any milk to go with the tea and coffee facilities... Had to phone reception.
The big comfy bed, bath and shower. The breakfast in the morning was lovely.
Stayed in May 2023
Reviewed: April 23, 2023
Sunburn007
United KingdomThe bed / pillows were a bit hard for my liking
•The staff were so friendly. •The food in the restaurant was delicious •The hot tub was a really special treat - with views over the River Ness •The hotel was only a short walk to the town centre
Stayed in April 2023
Reviewed: March 28, 2023
James
United Kingdomn/a
really clean and well presented hotel which is ideally located within 10min walk to the centre. the breakfast was really good too and all staff were accommodating and professional.
Stayed in March 2023
Reviewed: March 24, 2023
Emma
United KingdomNothing
Breakfast was fantastic
Stayed in March 2023
Reviewed: March 19, 2023
Amber
United KingdomThe location of room we stayed in is very close to the kitchen and where the housekeepers supplies are so it can become noisy. The infrared sauna on the terrace did not seem to work. There was an influx of slater bugs in the bathroom. The bath needs some attention, the turn valve to open and shut the plug is loose and shows a gap down the back of the bath.
This was our 4th stay since 2017, we really like coming to this hotel. We have been lucky to have experienced both the extra decadent rooms, the private use of a hot tub in these rooms is appealing. We like the atmosphere of the hotel and find the staff very helpful and attentive.
Stayed in February 2023
Reviewed: March 16, 2023
Aspinall
United Kingdomextremely helpful and polite staff, stunning room with hot tub. great amenities and tasty breakfast!
Stayed in March 2023
Reviewed: February 17, 2023
Janice
United KingdomI think its fair to say that some redecoration may be due in some areas. There we suggestions of tiredness from some of the furniture items. It's style is mixed and hard to put a finger on but at least its not old baronial. We did have an issue with the emergency lighting, it was very bright and intrusive. Having returned following a wonderful meal in December we were disappointed in the menu choices , as the bar and a la carte menus had been merged . Despite this we had a lovely tasty meal and the attention of the staff and the ambience made up for any lack of choice. Breakfast choice was much better and everything we had was lovely with one exception. Dried apricots were not expected and are extremely chewy and when large are not the nicest things to chew. They could have been soaked longer or cut smaller or better yet been tinned. None of the above would prevent us from returning as all things considered its a lovely hotel and well worth a visit for a special occasion 😊
The staff are amazing. So welcoming and helpful. They do a fantastic job. The food is plentiful, beautifully cooked and presented. We were upgraded and our room/suite was lovely with a very comfortable bed and super bathroom. Parking was off road . The location is quiet despite being in a town.
Stayed in February 2023
Reviewed: February 13, 2023
India
United Kingdoma few marks in the shower and the fridge wasn’t cleaned properly but wasn’t a massive problem was overall a nice stay.
very comfortable and the breakfast was lovely. The staff are all very nice.
Stayed in February 2023
Curitiba, Brazil
Bangkok, Thailand
Jaipur, India
Crikvenica, Croatia
Kandy, Sri Lanka
Jiufen, Taiwan
Chengdu, China
Coimbatore, India
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content