Quite Noisy at night to be expected also can hear other people in the building, to be expected as an old place. £20 To park your car overnight bit excessive tbh.

Very close to the centre and the castle. Spacious room, felt secure. Clean I'd stay again

Stayed in May 2024

The room was a little dated and bed a bit uncomfortable but for one night stay it was good place.

I like the location of the property was close to everything we needed. Was clean and tidy. The staff member was polite and helpful.

Stayed in April 2024

The booking.com detailsfor this accommodation states parking available. This is true but it costs £20 per night by card or £15 per night for cash. (I do not understand why there's a difference).Anyway I made alternative arrangements. The details are misleading

Room was very clean. Everything worked. Tea/coffee/milk provided

Stayed in May 2024

Nothing perfect for our requirements

Didn’t realise that it was a separate bathroom on booking but it didn’t impact on our stay great room and location for us

Stayed in May 2024

Room cold all the time and wi fi too slow. Request £50 of deposit without notice

Good position. Room clean and cosy.

Stayed in March 2024

No hot water when showering and kettle didn’t work.

Location was great!

Stayed in March 2024

I should have asked for parking advise, but got lucky with on street parking within 50m

Accurate description on web site, ,very clean, well stocked tea/coffee with kettle, surprisingly quiet given its central location, breakfast in Weatherspoons, a few minutes away, was brilliant, simple check in

Stayed in February 2024

No flexibility in relation to the check in time. Informed on my way to the area for work that I need to arrive by 9pm as that's when staff leave. If I arrive after 9pm I have a fee of £20 to pay. Informed Staff that I would be travelling from outside Walsall after an even appointment. Very stressful to arrive by 9pm ( No key staff service). Stood at entrance with door open whilst Staff explained the expectation of the stay. Then and there handed paperwork stating the £40 deposit required from the same bank card for any damage. Will be reimbursed but no clarity on the specific time (up to 5 days I believe) Informed Camera's all round. Did ask if any provision to access wifi and space to hold an online meeting after check out time(10am). No provision. Even though clients check out they might need to stay in the area( Room only) Informed about the toilet system (toilet incinerator) which makes a lot of noise once flushed for a significant period of time. Staff very impatient. Even when I tried the keys in the front door, with difficulty the staff open the door from inside suddenly causing discomfort/shock to self.

The Location

Stayed in February 2024

Bathroom not in our room

Decor, comfort, location

Stayed in February 2024

N/a

Convenient location to the castle & city centre shopping. The accommodation was very clean & tidy and excellent value for money

Stayed in January 2024

The staff took a £100 block on my credit card which I didn’t realise till I got there, it wasn’t a problem but would have been nice to know before I got there as it took 15/20 mins and we had plans as soon as we got into Nottingham.

Location was perfect, bed was comfy and everything was neat and tidy.

Stayed in December 2023

Shower was broken

Decent location and good value

Stayed in December 2023

The booking and check in process is very long winded and difficult. I booked using a card for a joint account but because it had my husbands name on it, I had to request a refund and then pay again, with the card in my name. The security deposit was £80 (or £50 per room if we wanted to pay separately) and I wasn’t allowed to use contactless, insisted on chip and pin for security reasons which I didn’t understand.

The property was clean and very well situated.

Stayed in December 2023

Room a little small and no ensure a private bathroom,

Very clean. Fantastic location, good value for money

Stayed in December 2023

No parking being asked for another 100quid in case something is damaged no staff window in room didn't open radiator on full

Location was probably the only good thing

Stayed in December 2023

I read about the requirements to pay a deposit on arrival and necessary pre-notification of arrival time in other reviews, so this didn't come as a surprise and were acceptable. The hotel's toilet system is called saniflow and doesn't allow for any items to be flushed, making it quite noisy when it needs to repeat the suction, especially at night when my neighbour used their bathroom.

The hotel is more of a maisonette, with rooms on the first and second floor. My room was nice and spacious, facing the street and equipped with desk/chair and clothes rail. It's located on a small hill near the castle.

Stayed in November 2023

Bed was very nice and so was the shower

Stayed in November 2023

floor was creaking quite a lot

bedroom was nice

Stayed in October 2023

Firstly, it was not easy to find. Google maps sent me to the right place but there was no obvious signage. Window was sealed shut and painted over leaving no ventilation. Vent in bathroom was too great so i was concerned about setting smoke alarm off.

Good location. Out of town centre so roads not busy and next to castle. Easy walk to town centre though

Stayed in October 2023

Confort

Decoration

Stayed in October 2023

right- the bathroom shower was a major issue -the water was not hot! it came out hot at first burst and then cold so did not enjoyed the shower, but the lighting was great

it was a double room, small but comfortable temperature was ok basic facilities were available. location on 2nd floor -no lifts were a downside but not a major problem. the hotelier was in his dressing gown when he came to greet us, so i was a little taken aback with the meet/greet he explained all that we needed to know really, all we needed was available, the room was clean but the towels did not smell nice

Stayed in July 2023

There seemed to be street drinkers at the back of the hotel, who were throwing empty drink cans over the wall of the hotel during the evening. It was difficult to get to sleep because of the noise outside the hotel: cars revving, doors slamming. The sink isn't in the bathroom, so you can't wash your hands before touching the light switch or door handle after using the toilet.

The room was well stocked with tea and coffee. It was nicely decorated.

Stayed in August 2023

well

Stayed in July 2023

For the first time in the UK I was asked to provide passport details at check-in and I questioned it and was then told it was ok.

Place was very close to the castle site(no castle) and the middle of town. Parking station very close.

Stayed in June 2023