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Reviews of Roberts Residence

21 Roberts Road, Doncaster, DN4 0JN, United Kingdom

#18 of 19 hotels in Doncaster

Guests' Choice

Review score

Based on 103 hotel reviews

6.0

Score breakdown

  • Cleanliness

    6.9

  • Comfort

    6.8

  • Location

    6.8

  • Facilities

    6.3

  • Staff

    6.2

  • Value for money

    6.8

  • Free WiFi

    7.2

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Showing 1 – 25

  • Reviewed: 1 December 2023

    5.0
    Passable
    • Business trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Kitchen utensils dirty Back was always left open after i had locked it, felt unsafe.

    Clean room and bathroom

    Stayed in December 2023

  • Reviewed: 17 June 2023

    6.0
    I will try somewhere else next week
    • Business trip
    • Solo traveller
    • Deluxe Room
    • Stayed 4 nights
    • Submitted via mobile

    noisy other residents as there are 4 flats. deposit required with 48 page terms and conditions and a handling fee. couldn’t pay deposit as my bank refused to send money to this company so arrived having paid Booking.com but didn’t know if I would get in after many massages and texts to the owner. finally sorted as waiting by the door so having travelled a long way not acceptable no parking unless you are the first of four to get there as there is a little parking space at the back for 1 car.

    convenient location

    Stayed in June 2023

  • Reviewed: 29 May 2023

    7.0
    Good
    • Business trip
    • Solo traveller
    • Budget Double Room
    • Stayed 4 nights
    • Submitted via mobile

    could not have a shower as the cold tap was broken so shower was too hot

    close to work and shops

    Stayed in May 2023

  • Reviewed: 6 April 2023

    7.0
    Come to meet new people and small curse
    • Leisure trip
    • Solo traveller
    • Double Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    Bad not comfortable mattress was old door code sometimes not work.

    Quite place. Good money

    Stayed in April 2023

  • Reviewed: 7 March 2023

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Double Room with Garden View
    • Stayed 4 nights
    • Submitted via mobile

    No tea making facility. I didn't get the code for the room door in the text they sent. On my last night the code for the front door stopped working and I couldn't get back in. The guy from the help line reported it to his manager but that's all and I was left outside. Poor.

    Stayed in March 2023

  • Reviewed: 10 February 2023

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Double Room with Garden View
    • Stayed 10 nights
    • Submitted via mobile

    location bit rough

    comfortable, modern. easy check-in staff helpful

    Stayed in February 2023

  • Reviewed: 23 November 2022

    7.0
    clean, comfy and easy walk into town
    • Leisure trip
    • Couple
    • Double Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    Are a little rough

    Good price and close to the train station

    Stayed in November 2022

  • Reviewed: 7 September 2022

    5.0
    stayed in better for less money
    • Business trip
    • Group
    • Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    On arrival we were met with a slightly stale smell I liken to student accommodation, as a professional I work with landlords in private rental properties and there was nothing immediately impressive about the property. granted the property has all the facilities required for a couple of travelling engineers but nothing that would make me want to stay again. the pictures on booking are very attractive but in reality the decor and bedding was a little worn with age and for a property that turns over a high amount of guests the decor needs freshening up. the mattress was unusually firm and the bed dressing pillows and blankets felt itchy and budget. overall it was a good base for us for its location to our job site but we won’t return. staff handling the booking were very helpful and their professionalism was fantastic, just need to bring the property up a notch. also my colleague had bites on his arms and legs after lying on the bed a couple minutes after arrival. the bed linen had a fresh smell but maybe the blanket and bed dressings need updating or removing.

    en-suite bathroom

    Stayed in September 2022

  • Reviewed: 11 July 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    No kettle No hair dryer

    It was clean close to town and station

    Stayed in July 2022

  • Reviewed: 11 July 2022

    7.0
    comfortable stay
    • Leisure trip
    • Solo traveller
    • Double Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    It was a little noisy

    Convenient for the railway station.

    Stayed in July 2022

  • Reviewed: 21 May 2022

    7.0
    We needed a room for three nights and this was fine.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights

    The road outside appeared quiet, but at night there was a lot of traffic.

    The house was in a residential road off a main road in to Doncaster. It was easy to get in to town. The room was clean and comfortable and the shared kitchen facilities were fine.

    Stayed in May 2022

  • Reviewed: 26 April 2022

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    It needs a good freshin up paint and new curtains

    Shower was nice

    Stayed in April 2022

  • Reviewed: 22 April 2022

    7.0
    Good
    • Business trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 4 nights
    • Submitted via mobile

    At one point I had to repressurise boiler in order to get hot water again. The staff were professional and guided me through video call. You can hear conversation from the next room. The street was a bit rough..

    Room was comfortable and clean

    Stayed in April 2022

  • Reviewed: 20 April 2022

    5.0
    Observations
    • Business trip
    • Couple
    • Deluxe Room
    • Stayed 4 nights
    • Submitted via mobile

    The administration team still giving 16 messages to the client Booking. Com sending messages no light on the starcase. So many other problems. Right this property is in a good location and the heating and showers are great. A comfortable bed but the kitchen needs organisation. Inspite of these problems I enjoyed, my stay in Doncaster

    Location

    Stayed in April 2022

  • Reviewed: 16 April 2022

    5.0
    not for me
    • Business trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    felt like a hmo & smell of cannabis -kitchen smelly - no tea coffee facilities in room - no lights in hallway & could not see switch - not suitable for female traveller I feel

    I didn’t like it

    Stayed in April 2022

  • Reviewed: 5 December 2021

    5.0
    had to pick this property as previous hotel booked is now full of asylum seekers and it cancelled my booking
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 2 nights
    • Submitted via mobile

    location was a bit run down and the property needs updating

    not the greatest place I’ve stayed in docsster

    Stayed in December 2021

  • Reviewed: 22 November 2021

    7.0
    not worth the price i paid, wouldn't return
    • Business trip
    • Solo traveller
    • Double Room with Garden View
    • Stayed 2 nights

    scruffy garden front & back, noisy tennants/guests, hard to park.

    nice clean room, good communication to get door combinations etc.

    Stayed in November 2021

  • Reviewed: 12 September 2021

    6.0
    OK
    • Leisure trip
    • Solo traveller
    • Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    As above

    No b/f TV not working properly area and parking not good, room was OK and shower would not book again

    Stayed in September 2021

  • Reviewed: 11 September 2021

    7.0
    OK
    • Business trip
    • Solo traveller
    • Double Room with Garden View
    • Stayed 4 nights

    Parking

    Good location

    Stayed in August 2021

  • Reviewed: 6 September 2021

    6.0
    Pleasant
    • Leisure trip
    • People with friends
    • Double Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    Very rude housekeeper

    Not bad

    Stayed in September 2021

  • Reviewed: 4 September 2021

    7.0
    Fulfilled our needs
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    Parking was bad

    Stayed in September 2021

  • Reviewed: 30 July 2021

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double Room with Garden View
    • Stayed 3 nights

    The bed was too small for 2 people

    Very clean and kitchen useful

    Stayed in July 2021

  • Reviewed: 14 December 2023

    8.0
    Very good
    • Couple
    • Deluxe Double Room
    • Stayed 7 nights
    • Submitted via mobile

    Sometimes unable to get back into room but help was on hand via video call or maintenance guy attending property

    It was close and convenient not badly priced for the stay

    Stayed in December 2023

  • Reviewed: 19 October 2023

    3.0
    Customer service is ZERO ….
    • Business trip
    • Group
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    I booked three night but ended up using a night. The window blind was scanty and revealing, I waited hours and no one showed up for repairs, I left for a quick meeting and came back to see a Male staff (maintainance) was made to enter the room for repairs without my presence. I had my personal body items on bed and sanitary pad on TV table. I humbly checked out of my room to another hotel and left my girls in their own room . I wrote them a complain only for the team to come back and said I was disruptive and abusive. To me this is BULLYING. From the other room, my girl was stucked in traffic on her way from work and checked out an hour ten minutes late, her bag was dumped in BIN .. let’s agree she checked out late, her bag can be kept politely in a storage for her to pickup but instead the cleaner dropped her bag and food in bin 😭😢 Terrible ! Isn’t it

    Stayed in October 2023

Showing 1 – 25

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