Euston Road, Camden, London, NW1 2AR, United Kingdom
#540 of 1,009 hotels in London
Guests' ChoiceBased on 2013 hotel reviews
7.8Cleanliness
8.6
Comfort
8.8
Location
9.3
Facilities
8.1
Staff
8.4
Value for money
6.8
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End of dialog contentReviewed: 22 April 2024
Yvonne
United KingdomReception area very cramped
Location
Stayed in April 2024
Reviewed: 21 April 2024
Victoria
United KingdomFantastic location for the Eurostar and beautiful bar area
A bit dated and not really 5 star .
Stayed in April 2024
Reviewed: 14 April 2024
Natalia
BelgiumService in this hotel is sonewhat tired 🤣. Not for 5 stars, for sure
Great building and great location! Fantastic beds
Stayed in April 2024
Reviewed: 13 April 2024
Deborah
United KingdomThe music in the restaurant while eating
The convenience of hotel for meeting friends from Scotland
Stayed in April 2024
Reviewed: 11 April 2024
Julie
United KingdomOur room was very warm and we couldn’t alter the temperature setting. Breakfast was rather disappointing. Eggs on my cooked breakfast were undercooked and inedible as was the bacon.
We liked the location and the architecture of the building . Staff were very helpful and polite. Lovely coffee on arrival.
Stayed in April 2024
Reviewed: 6 April 2024
Janet
United KingdomCouldn’t get a steak at 4pm had to wait until 5pm!!
Stayed in April 2024
Reviewed: 24 March 2024
Althea
United StatesRoom. Bedding. Shower. Staff at check in. Staffs willingness to be helpful.
Stayed in March 2024
Reviewed: 8 March 2024
Alison
United KingdomAlthough I got upgrade room was noisy and had poor sleep
Great location, very helpful staff
Stayed in March 2024
Reviewed: 7 March 2024
Paul
United KingdomWe used Booking.com and the price indicated breakfast included but after arrived and asked at the desk they told me it was not so something went wrong..
Everything was good but we had thought Breakfast was included.
Stayed in March 2024
Reviewed: 6 March 2024
April
United KingdomI wish I had more time there. It was a very short visit. I found it VERY expensive - but then I'm from Somerset and not used to London prices.
Lovely large room for central London and very comfortable. Breakfast lots of choice and excellent quality of food available. Delicious. Location was perfect for where I needed to go.
Stayed in March 2024
Reviewed: 5 March 2024
Sarah
United KingdomFor us everything was good
Location excellent , hotel was warm and comfortable.Friendly staff
Stayed in March 2024
Reviewed: 4 March 2024
Megan
United KingdomHave to walk through the dining area to get to the spa in dressing gown
Close to Eurostar
Stayed in February 2024
Reviewed: 4 March 2024
Maureen
United Kingdomsee above
The ambience of the public rooms is first class. The position near to Eurostar is excellent. I stayed two nights, one before my journey to Paris and one on my return. I thought it was very impersonal and I was not impressed by the breakfast staff on the Sunday morning. This does not mean I wont stay again - the position is terrific and in general it is an excellent place to stay.
Stayed in February 2024
Reviewed: 28 February 2024
David
United KingdomBathroom was tired - damp peeling sections on bottom of door. Room was very hot
Lovely comfortable bed. Friendly helpful staff.
Stayed in February 2024
Reviewed: 27 February 2024
Geoffrey
United KingdomOnly one chair.
Friendly, helpful staff.
Stayed in February 2024
Reviewed: 27 February 2024
Ulrik
United Kingdomservice in bar shockingly bad. staff just not up to serving the capacity of guests
location. stunning building
Stayed in February 2024
Reviewed: 23 February 2024
Phil
United KingdomLocation
Stayed in February 2024
Reviewed: 22 February 2024
Jeanette
AustraliaNothing
The public areas were extraordinary. The deluxe twin room was reasonable in size by London standards, very clean and nothing special. What made the stay special was the dining room, bar area and the staff. The restoration of St Pancras is sublime and a feast on the eyes. The staff were unpretentious, charming and professional. I’d go back in a flash.
Stayed in February 2024
Reviewed: 19 February 2024
Duncan
United KingdomWe were allocated a room with a wet room bathroom for guests with restricted mobility. This was not requested and was disappointing. This was disappointing when compared with other rooms we have had at this excellent hotel. Being fully able, we found the fittings were at an awkward height and the flooring did become slippery. Also, we had to ask for teaspoons and breakfast tea bags. Which was rather surprising given the standard of housekeeping we have come to expect on previous stays. It showed a lack of attention to detail. We, however, definitely will be staying at the Renaissance again
Convenience for travel and the excellent service
Stayed in February 2024
Reviewed: 17 February 2024
Genieve
IrelandNoise, renovations going on. We were placed next to the banging and noise of the renovation.
Good space Great food
Stayed in February 2024
Reviewed: 13 February 2024
Merle
United KingdomStunning building, beautiful fittings and lighting
Stayed in February 2024
Reviewed: 12 February 2024
Steveqq
United KingdomIt was very noisy all night with the sound of the tube trains and cars and emergency vehicles outside. No double glazing as its a listed building I presume, but could benefit from secondary double glazing added which would be acceptable.
The check in and welcome glass of prosecco, the helpful staff, the meal in the french restaurant was outstanding, the night manager/porter was great too making check out effortless as we left early to catch the eurostar
Stayed in February 2024
Reviewed: 7 February 2024
Malachi
United KingdomQuite expensive for 1 night with breakfast
Room lovely. Staff on concierge helpful. Evening drinks in the booking office we were shown a table for 2 round the side which we requested to be moved toatable for 2 with the nicer more comfortable chairs, but were told they were for diners till 10pm even though it was 9.45pm and theree were several tables empty
Stayed in February 2024
Reviewed: 6 February 2024
Stephen
United KingdomBreakfast was extremely disappointing. Eggs were cold for both my wife and I breakfast and it was generally of a very poor standard.
Room was lovely
Stayed in February 2024
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