86-90 Charles Street, Leicester, LE1 1GE, United Kingdom
#10 of 30 hotels in Leicester
Guests' ChoiceBased on 3367 hotel reviews
7.7Cleanliness
8.3
Comfort
8.2
Location
8.9
Facilities
8.0
Staff
8.7
Value for money
7.8
Free WiFi
7.9
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End of dialog contentReviewed: 1 May 2024
Georgina
United KingdomMy room was on the 5th floor and was located on a side that had generators at the ground floor. I found it really difficult to sleep because of how loud they were, I'm glad I was on the 5th floor - any closer and it would have been even more difficult.
The location was great, really close to town. The staff were lovely and the hotel room was clean and had everything it stated in it. The air con was easy to use, the bathroom was spacious and the bed was really comfy.
Stayed in April 2024
Reviewed: 29 April 2024
Jonathan
United KingdomOnly downside was the smoking area being outside which is fine just would be nice if there was a smoking area if you are on the top floor
The location was perfect next to the town centre It was easy to find your way around and back a lot of places to eat
Stayed in April 2024
Reviewed: 29 April 2024
Michelle
United KingdomNot much wardrobe space. Biscuits with the coffee and tea would of been nice
The reception was comfortable. Also the room was cosy.
Stayed in April 2024
Reviewed: 28 April 2024
Tim
United KingdomI tried the TV at about 22.45, and it had an error message, something like "weak single, check aerial", In the morning I was told I could have called reception, but that misses the point, there should be adequate instructions in the room to make the TW work.
Room & Location
Stayed in April 2024
Reviewed: 28 April 2024
Keith
United KingdomExtremely high bar prices and limited food menu
Overall everything was very good
Stayed in April 2024
Reviewed: 26 April 2024
Kathryn
United KingdomNothing
Great location for curve theatre
Stayed in April 2024
Reviewed: 24 April 2024
Linda
United KingdomGetting to the hotel in a car is difficult and parking was a hassle, more instructions should be given when booking.
Good hotel, location great once I found it, parking was a hassle, no clear instructions. The breakfast was good.
Stayed in April 2024
Reviewed: 24 April 2024
Kelley
United KingdomBed was uncomfortable,lighting not great in the room
Location, staff helpful and friendly
Stayed in April 2024
Reviewed: 22 April 2024
Karen
United KingdomAlthough location good finding the car park was a nightmare, there were roadworks and no proper signage. Was not sure if I had actually parked in the right place. The shower went everywhere.
Location was useful for purpose of visit. Reduced cost city centre parking was good. The staff were extremely helpful and friendly. The room was quiet.
Stayed in March 2024
Reviewed: 22 April 2024
Mandy
United Kingdombreakfast could of been improved eggs all pile on top of each other, same with the hash brown not cooked in the middle on some of them, not very hot as well, bedroom floor could of been clearer and empty only one bin. shower would of been better with a least one shelf. need new hair dryers in each rooms. Broken windows in two rooms need fixing asp, has booked 3 rooms
location ,staff very helpfully every day always smiley and cheerful. beds where fine, shower lovely,
Stayed in April 2024
Reviewed: 22 April 2024
Lenik72
United KingdomThe bed was not very comfortable.
Nice, big room. The location was great.
Stayed in February 2024
Reviewed: 20 April 2024
Rebecca
United KingdomDidn’t like the narrow bed as standard. Surprised that a King sized bed was charged at a higher price.
Close to the venue we were attending and close to parking. The breakfast was very good and staff very helpful and friendly.
Stayed in March 2024
Reviewed: 19 April 2024
Kane17
United KingdomBar prices were a bit steep
Clean and well presented hotel
Stayed in February 2024
Reviewed: 19 April 2024
Roselyn
United KingdomThis hotel was one of the best that I've stayed at. The bed was really comfortable and the room was clean. The staff were also polite.
Stayed in March 2024
Reviewed: 17 April 2024
Toni
United KingdomWish the coffee machine downstairs was available later
Comfy bed and nice and quiet
Stayed in April 2024
Reviewed: 16 April 2024
Amy
United KingdomGreat location. Very clean. Everything in good working order. Good size room. Comfortable bed. Quiet.
Stayed in April 2024
Reviewed: 16 April 2024
Michael
United KingdomParking off-site and had to pay for it.
Comfortable room, with a walk-in shower in the bathroom. TV aerial faulty, poor selection of TV channels. Missing switch on desk light which could potentially be dangerous (reported to reception).
Stayed in April 2024
Reviewed: 15 April 2024
Veronica
United KingdomDrinks were phenomally expensive. Mediocre wine .
Excellent location. Friendly staff. Spacious comfortable rooms at a reasonable price.
Stayed in April 2024
Reviewed: 15 April 2024
Janhvi
United KingdomGreat location, clean room, comfortable bed and good value for money
Stayed in April 2024
Reviewed: 15 April 2024
Parfait
United Kingdomwas cold inside
everything
Stayed in March 2024
Reviewed: 15 April 2024
Parfait
United Kingdomwas cold inside
everything
Stayed in April 2024
Reviewed: 14 April 2024
Mathew
United KingdomThe noise from the street carries all the way up to floor 4 even a woman just talking on the phone in the street is clearly heard from the room, every noise seems amplified
The room was the access room and was lovely and spacious
Stayed in April 2024
Reviewed: 14 April 2024
Leanne
United KingdomGood atmosphere, easy to find, clean, very good service.
Stayed in April 2024
Reviewed: 14 April 2024
Sushila
United KingdomRoom heating was not working properly.
Reception staff were excellent.
Stayed in April 2024
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