107 Old Hall Street, Liverpool, L3 9BD, United Kingdom
#80 of 108 hotels in Liverpool
Guests' ChoiceBased on 5533 hotel reviews
7.5Cleanliness
8.2
Comfort
8.3
Location
8.3
Facilities
7.7
Staff
8.5
Value for money
7.4
Free WiFi
8.4
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End of dialog contentReviewed: 27 June 2024
Dan
United KingdomFemale member of staff on the desk for breakfast had clearly skipped the customer service training course.
Superb location, very impressive architecture, large comfortable beds. Front desk staff very welcoming.
Stayed in June 2024
Reviewed: 26 June 2024
Natalie
United KingdomRooms needed updating, wasn’t as clean as it could have been and couldn’t find any useful information on the website about parking
Location was alright, price was better than the competition
Stayed in June 2024
Reviewed: 26 June 2024
Christopher
United KingdomThe pool/spa needs major upkeep.
Room was excellent, furnished nicely, clean and bed is amazing.
Stayed in June 2024
Reviewed: 25 June 2024
Rouhollah
United Kingdomthe food was nice but I am not sure next time I order food. Like most of the other hotels in the UK, breakfast is not something I am going to mention to somebody else.
cozy and clean room. nice lobby. centrally located. staff are attentive and friendly.
Stayed in June 2024
Reviewed: 25 June 2024
Samuel
United KingdomThe spa facilities could do with refurbishment, very tired and worn looking.
Location, room was good value for money
Stayed in June 2024
Reviewed: 25 June 2024
Butty
IrelandLovel clean hotel.. staff brilliant. Easy find. Train station close by
Stayed in June 2024
Reviewed: 25 June 2024
Norman
United Kingdomno fridge poor decor secuirty lock missing not enoth storage
good bed good shower even tho over bath
Stayed in June 2024
Reviewed: 24 June 2024
Edward
United KingdomThe pillows were poor.
Location was ideal.
Stayed in June 2024
Reviewed: 24 June 2024
Nicola
United KingdomI booked a twin room and ended up with a double room which was not ideal as I had to share a bed with a friend.
City centre location
Stayed in June 2024
Reviewed: 24 June 2024
David
United KingdomNo sockets next bed
Great location
Stayed in June 2024
Reviewed: 21 June 2024
Jayesh
United Kingdomoutdated decor and no fridge in the room. Staff were not really helpful and jacuzzi was cold.
Electrician chap was helpful.
Stayed in June 2024
Reviewed: 21 June 2024
Steven
United KingdomIf we ordered room service a bit awkward to enjoy food as no table to sit around in the superior suite and for the really expensive price should have that facility…
Tea making going from glass case to table glass is a hazard too when open… caught my head on it
Stayed in June 2024
Reviewed: 20 June 2024
Giles
United KingdomThe bar emptied their bottles into the recycling in the middle of the night and must have woken anyone sleeping near. Why on earth was that necessary. So thoughtless.
Modern and clean
Stayed in June 2024
Reviewed: 18 June 2024
Dan
United KingdomThere were a few stains but nothing that had an effect
Staff were friendly, hotel was clean and facilities were nice
Stayed in June 2024
Reviewed: 14 June 2024
Shannon
United KingdomThe pillows weren't very comfy but they were okay for one night, we still slept well
Big room, clean bathroom, friendly staff and nice bar area, was easy to walk to and get a taxi to, and the room was spacious and clean with good amenities
Stayed in June 2024
Reviewed: 14 June 2024
Samantha
United KingdomNot much I didn’t like
Very nice and clean
Stayed in June 2024
Reviewed: 14 June 2024
Janette
United KingdomThe room was a bit dated and in need of upgrade, spotlessly clean but tired especially shower area no tray to contain water and bathroom very wet. Did not have breakfast at hotel as we thought it was overpriced
location was good could walk in and out of town easily
Stayed in June 2024
Reviewed: 14 June 2024
Chris
United KingdomNothing really
Room ready early, good check out time.
Stayed in June 2024
Reviewed: 14 June 2024
Stacey
United KingdomNothing I didn't like
Beds and the pillows were extremely comfy the rooms were a good size plenty of space Staff were extremely friendly and helpful
Stayed in June 2024
Reviewed: 12 June 2024
Sukye
United KingdomSpa facilities are dated
Location was central
Stayed in March 2024
Reviewed: 11 June 2024
Moira
United KingdomStayed before nice rooms and pleasant staff
Stayed in June 2024
Reviewed: 10 June 2024
Ian
United KingdomThe room was very dated for a suite
Stayed in March 2024
Reviewed: 9 June 2024
Kirsty
United KingdomPool and spa facilities need some care and attention. Disappointed as potentially a stunning pool and sauna but the rusty spiral staircase and poor maintenance let it down. Some staff were very disinterested in guests queries and did not look up from their computers to answer questions. Shame they did not know the name of the artist who made the incredible sculpture in the atrium.
Convenient location. Great internal architecture. Comfortable room.
Stayed in June 2024
Reviewed: 8 June 2024
Ashling
IrelandBed was so comfortable didn’t want to get up!
Stayed in June 2024
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