107 Old Hall Street, Liverpool, L3 9BD, United Kingdom
#78 of 108 hotels in Liverpool
Guests' ChoiceBased on 5541 hotel reviews
7.5Cleanliness
8.2
Comfort
8.3
Location
8.3
Facilities
7.7
Staff
8.5
Value for money
7.4
Free WiFi
8.4
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End of dialog contentReviewed: 21 June 2024
Steven
United KingdomIf we ordered room service a bit awkward to enjoy food as no table to sit around in the superior suite and for the really expensive price should have that facility…
Tea making going from glass case to table glass is a hazard too when open… caught my head on it
Stayed in June 2024
Reviewed: 20 June 2024
Giles
United KingdomThe bar emptied their bottles into the recycling in the middle of the night and must have woken anyone sleeping near. Why on earth was that necessary. So thoughtless.
Modern and clean
Stayed in June 2024
Reviewed: 18 June 2024
Dan
United KingdomThere were a few stains but nothing that had an effect
Staff were friendly, hotel was clean and facilities were nice
Stayed in June 2024
Reviewed: 14 June 2024
Shannon
United KingdomThe pillows weren't very comfy but they were okay for one night, we still slept well
Big room, clean bathroom, friendly staff and nice bar area, was easy to walk to and get a taxi to, and the room was spacious and clean with good amenities
Stayed in June 2024
Reviewed: 14 June 2024
Samantha
United KingdomNot much I didn’t like
Very nice and clean
Stayed in June 2024
Reviewed: 14 June 2024
Janette
United KingdomThe room was a bit dated and in need of upgrade, spotlessly clean but tired especially shower area no tray to contain water and bathroom very wet. Did not have breakfast at hotel as we thought it was overpriced
location was good could walk in and out of town easily
Stayed in June 2024
Reviewed: 14 June 2024
Chris
United KingdomNothing really
Room ready early, good check out time.
Stayed in June 2024
Reviewed: 14 June 2024
Stacey
United KingdomNothing I didn't like
Beds and the pillows were extremely comfy the rooms were a good size plenty of space Staff were extremely friendly and helpful
Stayed in June 2024
Reviewed: 12 June 2024
Sukye
United KingdomSpa facilities are dated
Location was central
Stayed in March 2024
Reviewed: 11 June 2024
Moira
United KingdomStayed before nice rooms and pleasant staff
Stayed in June 2024
Reviewed: 10 June 2024
Ian
United KingdomThe room was very dated for a suite
Stayed in March 2024
Reviewed: 9 June 2024
Kirsty
United KingdomPool and spa facilities need some care and attention. Disappointed as potentially a stunning pool and sauna but the rusty spiral staircase and poor maintenance let it down. Some staff were very disinterested in guests queries and did not look up from their computers to answer questions. Shame they did not know the name of the artist who made the incredible sculpture in the atrium.
Convenient location. Great internal architecture. Comfortable room.
Stayed in June 2024
Reviewed: 8 June 2024
Ashling
IrelandBed was so comfortable didn’t want to get up!
Stayed in June 2024
Reviewed: 5 June 2024
Mary
IrelandNone in particular
The staff are very friendly. The location is great!!
Stayed in June 2024
Reviewed: 4 June 2024
Edward
United KingdomNoise from air con even when switched off it was humming
Location and view
Stayed in June 2024
Reviewed: 3 June 2024
Tracy
United KingdomVery dated rooms no phone Charing points security an issue drunk men following us out of the lift and trying to get into our room, we phoned reception but they did not give us an update
Stayed in June 2024
Reviewed: 2 June 2024
King
United KingdomCan’t fault it at all
Decent xperience
Stayed in June 2024
Reviewed: 1 June 2024
Ffion
United KingdomFelt very dated, and a bit cold. It didn’t feel so clean in some places, all of the lampshades had a layer of dust on them in the dining room. The banisters weren’t clean either.
Great location in Liverpool and lovely breakfast! Staff were ever so helpful and friendly. Was just what we needed as we weren’t in the hotel for long. Bar was nice. Didn’t eat there bit had a great breakfast.
Stayed in April 2024
Reviewed: 31 May 2024
Brown
United Kingdomspa facilities were basic, peeling paint not attractive
breakfast
Stayed in May 2024
Reviewed: 30 May 2024
Miles
United KingdomBreakfast is a bit pricey for what’s on offer. Great having access to a spa, the facilities were limited and dated and we couldn’t book massages, even when enquiring in February for a May stay!
The vestibule is amazing, just walk into reception and look up! Clean and comfortable rooms with a good shower. Nice that it’s linked to a spa and also close to the docks.
Stayed in May 2024
Reviewed: 29 May 2024
Kim
United KingdomAir con not great. Breakfast we particularly missed a fried egg and mushrooms. Swimming area is neglected
The room was lovely. great location 10 minute walk into the centre. Staff friendly and helpful.
Stayed in May 2024
Reviewed: 28 May 2024
Debbie
United Kingdom2 beds pushed together not good... kept parting! Room wasn't clean, bedding was but bed base stained and room was dusty
Great location
Stayed in May 2024
Reviewed: 28 May 2024
Jason
United KingdomPrice of lager £13 for 2 points
Breakfast was lovely, good stay, spa/pool good
Stayed in May 2024
Reviewed: 28 May 2024
Sarah
United KingdomThe peeling paint on the ceilings in the room and bathroom. The air conditioning unit in our room wasn’t working. Blew hot air out all the time, couldn’t sleep as room too hot. Only realised at end of stay, as family had a working air conditioning unit.
The bed was lovely, spacious and comfortable. The inside architecture.
Stayed in May 2024
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