More could be made of outside garden area

breakfast and evening meal good helpful and friendly staff

Stayed in May 2024

Great location.

Stayed in May 2024

Nice location friendly staff with a good standard of room and food

Stayed in May 2024

Bit dirty under desk and bed

Really nice staff

Stayed in April 2024

There was only one normal teabag in our room. We found it rather strange to see food being carried through the bar to the dining room.

Excellent breakfast

Stayed in April 2024

Nothing

Clean well located

Stayed in April 2024

The gutter was leaking across from our room, keeping us awake much of the night. Also the breakfast, though lovely good, was a shambles in terms of organisation and lack of staff, there wasn’t enough supply of items and the tables were strewn with food and plates. This wasn’t cleared up until we left, very disappointed as clearly there was a lack of staff. However those who were there tried their best

I liked the building style and layout across the grounds. Spa facilities were good although steam room was out of action.

Stayed in April 2024

There was only really one thing that let this property down and it was one member of staff who was very rude and hostile about our (very friendly, very soft dog). Completely unnecessary - he did nothing wrong (except, I suspect, be a staffy). This is a dog friendly hotel, so if you don’t like dogs, don’t work here. However as I say most staff were lovely and absolutely recognised our dog for the big softy he is which was really nice for him, as he adores people and just lives for fuss.

This was a nice place, lots of parking, not too far into Cambridge. Lovely grounds, nice rooms, I woke up to birds singing. Generally a very happy and pleasant vibe and most of the staff were great. Really good value for money.

Stayed in April 2024

No telephone in room. Had to walk to reception to order. Breakfast wasnt great, ordered and when nothing arrived after 30 minutes query resulted in the apology as they hadn't sent the order to the kitchen ! Too late by then, kitchen closed, I had an appointment so couldn't eat in. Was given a sandwich to take away but no discount offered, I had paid for b&b. Disappointed

Staff, cleanliness, site.

Stayed in April 2024

liked it fine

nice to find somewhere where there were no bed bugs.

Stayed in April 2024

Restaurant is quite expensive

Comfortable beds, friendly and helpful staff

Stayed in April 2024

Breakfast could have been cheaper - we declined due to cost. The garden and grounds could be made a real feature of the hotel.

Spa facilities; large fluffy towels in the bedroom; ease of walking into the village. Easy access to park and ride for Cambridge.

Stayed in April 2024

Steam room was out of order. The breakfast - the waffles and bacon were disappointing. The waffles were soft and not really cooked, there was too much maple sauce and the bacon didn't taste right in maple sauce. It would be better to offer waffles and strawberries and the maple sauce in a jug for guest to pour themselves. Service was slow at breakfast time on the Sunday- not overall busy and dinning room floor was very sticky. Sadly our shower only come out in scolding hot or scolding hot.

The room was nice, the pool and spa was great and the closest to Cambridge was ideal - there is a local park and ride which was close to the hotel. One of the receptionist was lovely when we asked for soft pillows and very kindly found us some.

Stayed in April 2024

Lots of stairs and no lift Only one tea bag left in the room, had to request more. No shower gel had to use shampoo, and only given a quarter of a toilet roll.

Good location and good view from the room over the stream

Stayed in April 2024

Bar area felt very sparse and uninviting. Needed a more cosy seating and ambience. Didn’t seem to fit with the rest of the hotel.

Room was quiet and comfortable, lots of space and well fitted

Stayed in April 2024

The bedrooms were FULL of cobwebs everywhere

The location is lovely and the spa was wonderful!

Stayed in April 2024

Cobwebs in room, carpet in room needed hoovering, loose shower head meant it kept falling when in use.

Good parking, decent gym facilities, good tea/ coffee selection in room, comfy bed

Stayed in April 2024

Was quite far out of Cambridge and the road/small airplanes a little noisy. When we arrived, we were told to park on the grass due to a boxing match in a marque. Found this very disappointing as we were residents of the hotel and the visitors, not staying had priority parking!

Good facilities, pool area was lovely and very clean. Staff nice and friendly and a had a good breakfast. Comfy bed and room had everything we needed. Water and tea/coffee too.

Stayed in April 2024

Very, very warm room

Great room with lots of extras e.g. coffee, biscuits, hot choc etc. Lovely swimming pool and spa....great.

Stayed in April 2024

The lounge/bar area was dull and tired

My room was good overall

Stayed in April 2024

Paid for breakfast but never got served. Had to find staff, ask for a menu, and then no one returned to take my order. We were attending a wedding, so lots of us, they seemed short staffed at the bar. Drinks prices varied depending on who served me and were very pricey.

The spa is divine. The rooms are spacious and clean, and the bed was comfortable. The staff were lovely. The food served was top-notch. Cooked and dressed beautifully. Beautiful grounds and a delightful little stream through the grounds. The venue was clean and warm. Ample parking and good disabled facilities.

Stayed in March 2024

Bar needs better selection of beers eg Guinness / Doom Bar

Terrific service, excellent food, lovely room, nice pool, spa and gym. Can't fault it really. The breakfasts are great. Staff universally friend and thoughtful. Comfortable bed. Good shower. Plenty of hot water. Good location for Cambridge. We'll happily return.

Stayed in April 2024

Cosy

Stayed in April 2024

Breakfast was included in price but not impressive - We have tried different food on the menu on different days and still felt it was slightly disappointing.

With the seasonal discount/offer, very reasonable and competitive price for a spa hotel with a family room. Very spacious room for two adults and a baby - Free cot provided. Free parking available on site which is a bonus. Will definitely need a car to drive to Cambridge but that suits us well.

Stayed in March 2024