48 Queensborough Terrace, Bayswater, Westminster Borough, London, W2 3SJ, United Kingdom
#935 of 1,012 hotels in London
Guests' ChoiceBased on 4955 hotel reviews
5.8Cleanliness
6.3
Comfort
6.2
Location
8.4
Facilities
6.0
Staff
7.3
Value for money
6.3
Free WiFi
7.4
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End of dialog contentReviewed: 20 May 2024
Jonathan
United StatesOf course, small room but pretty standard for Europe.
Location was great. Walk through the parks to Buckingham Palace, close to the swan pond in Kensington park.
Stayed in May 2024
Reviewed: 20 May 2024
Tazz
United KingdomFinding the room was a nightmare. It was small, old and unfinished. The toilet was missing a flusher, the floor was damaged and uneven, the room was noisy and both hot and cold at points. If it was not London I’d have been horrified at the cost. The bed kept moving and everything was very dated.
The staff were amazing. Friendly and polite.
Stayed in May 2024
Reviewed: 19 May 2024
Suhail
United KingdomHotel needs updating. Torn carpets. Sealing in bathroom needs redoing. Other many spotted areas for improvement.
Good staff.
Stayed in May 2024
Reviewed: 18 May 2024
Jeanette
AustraliaMattress was uncomfortable
Close proximity to train station and shops, quiet and clean
Stayed in May 2024
Reviewed: 17 May 2024
Mansur
United KingdomThere was not fridge which was not expected
Stayed in May 2024
Reviewed: 13 May 2024
Alsakkal
United KingdomThe room was too small, no fridge
The room was clean and the staff were very helpful, the location is great
Stayed in May 2024
Reviewed: 13 May 2024
Sharon
United KingdomRoom very small, couldn't swing a cat in it!! One person up against wall to sleep
Bathroom, cleaniness
Stayed in May 2024
Reviewed: 13 May 2024
Matthew
United KingdomThe TV in the room didn't work, despite a staff member coming to try to sort it. On leaving the room the next morning the door would not open due to catching on the carpet inside. Difficult to get out and pulled up carpet as a result!
Comfortable bed and good washing facilities. Helpful staff.
Stayed in May 2024
Reviewed: 9 May 2024
Riley
CanadaOur room (in the basement) had no windows, there were ants crawling all over the bathroom and the carpet was dirty ( had to scrape it away with out shoe)
I enjoyed the location, great to grab a coffee and go walk in the park
Stayed in May 2024
Reviewed: 9 May 2024
Sara
ItalyThe room was extremely small, I had a terrible feeling of claustrophobia while walking through the corridors because there's no window and the air is hard to breathe. The door was really difficult to open. The magnetic key was not read on the first try and it happened that I had to insert it up to ten times. It didn't just happen to me, but also to my neighbors since I heard it every time they returned to the room. If these small elements could be fixed, it would make the hotel even more beautiful.
The location was exceptional, super near to Hyde Park. The neighborhood was silent and quiet. Well connected to all transports. The staff was extremely friendly and available. The room was clean and the bed was comfortable. I recommend it for those who want to spend a few days in London and don't want to spend too much
Stayed in May 2024
Reviewed: 9 May 2024
Sandra
IrelandPaper walls
Locatiom
Stayed in May 2024
Reviewed: 8 May 2024
Nicolle
United KingdomDeceiving! Beautiful Victoria building but the room was tiny we could barely move around the bed between the two of us. The mattress was flat. The bed was so uncomfortable. Floor tiles on en-suite were loose. Sockets on bathroom and room were loose. Towel rail was dirty. Booked with breakfast included and was told to pay extra person on arrival. Parking is a bit hit or miss only a few spaces available for 4hrs pay by phone.
It was located close to hype park
Stayed in May 2024
Reviewed: 8 May 2024
Carina
United KingdomThe initial rooms I was offered I did not like they had windows but had a wall right in front of them it felt claustrophobic but I asked to be moved and finally on the 3rd room the receptionist showed me I had a room looking outside it was much better and not noisy which was good. Nice room but the area was mixed I felt alittle unsafe in Queensway area the streets by the tube especially
The staff were very helpful and accommodating
Stayed in May 2024
Reviewed: 8 May 2024
Basma
United KingdomCleanliness is poor. Bed not comfortable (u can feel the spring in the mattress). Very tight space (i guess it’s like this in London)
Nice location, couple of stops to marble arch via a bus. Staff responsive and cooperative.
Stayed in May 2024
Reviewed: 6 May 2024
Robert
United StatesRooms are smaller than they appear in the photos.
Location
Stayed in May 2024
Reviewed: 3 May 2024
Sunisar
United KingdomRoom too small and a bit old
Room is too small not very clean and it's a,basement which I don't like
Stayed in May 2024
Reviewed: 1 May 2024
Sina
United KingdomShower room was broken and I change my room new room was have bathroom problems
Stayed in April 2024
Reviewed: 28 April 2024
Megan
United KingdomThe way mould on the blind, and the all over the wall under the window, there were 3 lifts but only one was working and it took forever to reach you because it's so small only 3/4 people could fit in but part of the stairs stated they were out of use!
Really lovey staff, bed was very comfy too
Stayed in April 2024
Reviewed: 24 April 2024
Isuru
United KingdomSome noises from the other room and also when they turned on their lights in the bathroom, we can hear the noises.
Stayed in April 2024
Reviewed: 18 April 2024
Rachel
United KingdomWindow with no view was an empty storage room behind the window! Lipstick on towels in bathroom. Holes in ceiling. Tiles broken in bathroom.
Staff where lovely
Stayed in April 2024
Reviewed: 18 April 2024
Norfaizah
United KingdomI had to carry my luggage up the stairs. Plus, the bed is not comfortable, comfy and has loud noises. The room seems old too.
The bathroom was very clean.
Stayed in April 2024
Reviewed: 18 April 2024
Goncalo
United KingdomLack of toilet
Window Views
Stayed in April 2024
Reviewed: 17 April 2024
Samuel
United KingdomThe Washroom
Everything was okay
Stayed in March 2024
Reviewed: 16 April 2024
Laura
United KingdomRoom very small but bed comfy and slept well. Bathroom clean but again very small for 3 people. Staff barely spoke at all and reviews said how friendly and welcoming they were.
Location, super handy for getting to tube, theatres and around town. Lovely spot close to Kensington park. Beds very comfy but room very small. Bathroom clean but also very small and cramped for 3. We only slept here though so for a nights sleep it was fine.
Stayed in April 2024
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