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  5. Reviews of Queenshead Hotel Kelso

Reviews of Queenshead Hotel Kelso This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

24 T Kelso Bridge Street, Kelso, TD5 7JD, United Kingdom

#24 of 39 hotels in Kelso

Guests' Choice

Review Score

Based on 861 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.0

  • Location

    9.4

  • Facilities

    8.6

  • Staff

    9.4

  • Value for money

    8.9

  • Free Wifi

    8.4

Verified guest reviews from real Bookers

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Showing 76 - 100

  • Reviewed: October 16, 2023

    8.0
    Great Hotel in great location. Room great size, food great. One small issue with the radiator.
    • Business trip
    • Solo traveler
    • Deluxe Twin Room
    • Stayed 1 night

    Room radiator couldn't be turned down, so room was a little warm!

    Room great size. Restaurant and food great. Really easy to find.

    Stayed in October 2023

  • Reviewed: October 15, 2023

    8.0
    Very Good
    • Solo traveler
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Thermostat on radiator reading on frostgaurd but extremely warm. Heating went off by midnight but room overly warm for my choice. Hopefully notifying reception resolves problem.

    Large furnished room. King size bed with very warm duvet, a settee large screen wall mounted TV and an Alcove containing a diverse amount of reading. Good choice for Breakfast and food nicely cooked.

    Stayed in October 2023

  • Reviewed: October 14, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Spacious Twin
    • Stayed 1 night

    nice bar & very good food

    Stayed in October 2023

  • Reviewed: October 8, 2023

    8.0
    Very clean, comfortable and welcoming.
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Waterfall shower head in small shower cubicle, very noisy until very late. An annoying drunk in the patio area.

    Very clean and comfortable

    Stayed in October 2023

  • Reviewed: October 3, 2023

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Deluxe Double or Twin Room
    • Stayed 1 night

    WIFI

    Food lovely , staff very friendly

    Stayed in August 2023

  • Reviewed: October 3, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Deluxe Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Brilliant location and beautiful place to stay.

    Stayed in September 2023

  • Reviewed: September 26, 2023

    10
    Great one night stay, good food great service , dinner was good breakfast was great alround a great one night stay.
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Our entire stay was very good , the staff were excellent, the food and drink were great and the town of Kelso was very hospitable.

    Stayed in September 2023

  • Reviewed: September 26, 2023

    9.0
    Most enjoyable, and no complaints
    • Leisure trip
    • Solo traveler
    • Classic Triple Room
    • Stayed 2 nights

    Being on the top floor, there was little or no water pressure to the basin taps (tho the shower was 'power shower, luckily.

    All as I had hoped.

    Stayed in September 2023

  • Reviewed: September 24, 2023

    10
    Location was perfect for shopping in Kelso
    • Solo traveler
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    It was so quaint and Scottish , with a modern twist. Spotless in cleanliness

    Stayed in September 2023

  • Reviewed: September 22, 2023

    10
    Exceptional
    • Business trip
    • Solo traveler
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    I had a late checking 2300 hrs. Very welcoming and friendly member of staff ( Jo ) showed me everything in room and breakfast area. Cannot fault this location and venue

    Stayed in September 2023

  • Reviewed: September 22, 2023

    10
    Recommended!!
    • Business trip
    • Family with young children
    • Classic Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very helpful, friendly staff.

    Stayed in September 2023

  • Reviewed: September 21, 2023

    10
    Exceptional
    • Family with young children
    • Spacious Twin
    • Stayed 1 night
    • Submitted from a mobile device

    Stayed at this hotel loads. Never disappoints

    Stayed in September 2023

  • Reviewed: September 21, 2023

    10
    Very comfortable bedroom, pleasant stay. Will most likely stay again.
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 1 night

    Disappointed we couldn’t get a meal in the evening in the hotel I didn’t know and hadn’t been told it would be best to book a table for dinner, perhaps when guests check in they should be told this.

    Lovely bright breakfast room Very good breakfast

    Stayed in September 2023

  • Reviewed: September 20, 2023

    8.0
    Great accommodation, staff, location and food
    • Business trip
    • Solo traveler
    • Classic Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    The only thing I would improve is the quality of tue carpet in the bedroom. That is all. The rest is really nice.

    Lovely room, cosy. Stairs are a bit steep specially with suitcases (also quite dangerous on the descent) but not sure you can do anything about this! Like tue restaurant, very nice food and atmosphere. Really liked the location, very central.

    Stayed in September 2023

  • Reviewed: September 20, 2023

    9.0
    Perfect location for a trip to the Borders
    • Leisure trip
    • Travelers with friends
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Room a little too hot

    Location Restaurant

    Stayed in September 2023

  • Reviewed: September 19, 2023

    10
    Exceptional
    • Business trip
    • Family with young children
    • Classic Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    Slow service from ordering to delivery at breakfast.

    Outstanding cleanliness

    Stayed in September 2023

  • Reviewed: September 18, 2023

    9.0
    Wonderful two days away exceeded expectations.
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Location and friendly staff, food was great and amenities in the room better than expected.

    Stayed in September 2023

  • Reviewed: September 17, 2023

    9.0
    Very enjoyable
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast

    Stayed in August 2023

  • Reviewed: September 13, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Classic Triple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Room clean and comfortable. Nice bathroom. Centre of Kelso. Good street parking. Breakfast very nice, & happy to accommodate early cooked breakfast as needed 7.30 departure to catch flight.

    Stayed in September 2023

  • Reviewed: September 9, 2023

    9.0
    Great time definitely stop again
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Location great staff top class

    Stayed in September 2023

  • Reviewed: September 9, 2023

    8.0
    Comfortable stay, met our needs very well. Superb breakfast.
    • Leisure trip
    • Group
    • Classic Triple Room
    • Stayed 1 night

    Noise from cars on cobbles ( unavoidable really!) Bar staff should have directed us to the reception area quicker.

    Location, Reception, Bedrooms and Breakfast all very good.Julie Ann very quick at distributing rooms/ keys etc!

    Stayed in September 2023

  • Reviewed: September 4, 2023

    8.0
    Great breakfast, friendly staff
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 1 night

    Really lovely breakfast, and a relaxed stay with friendly staff.

    Stayed in July 2023

  • Reviewed: August 23, 2023

    9.0
    Great value for money
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The food in the bar was nice and the staff were busy but we waited nearly an hour for our food which was disappointing

    Really nice room with good view. Great value for money. All the staff were lovely and helpful

    Stayed in August 2023

  • Reviewed: August 21, 2023

    8.0
    welcoming, comfortable, great location
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 5 nights
    • Submitted from a mobile device

    The stairs, also no handrails in shower or bath. Mattress needs turning it slants down on one side. Spiders.

    The room was nice and spacious

    Stayed in August 2023

  • Reviewed: August 21, 2023

    9.0
    Good value hotel in a nice central location.
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    N/ a

    Excellent staff and a very friendly welcome throughout our short stay. Staff were very helpful and noth8ng was too much trouble

    Stayed in August 2023

Showing 76 - 100

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