Main Street, Keswick, CA12 5JF, United Kingdom
#14 of 27 hotels in Keswick
Guests' ChoiceBased on 541 hotel reviews
8.7Cleanliness
9.3
Comfort
9.2
Location
9.7
Facilities
9.0
Staff
9.2
Value for money
7.8
Free WiFi
9.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 16 June 2024
Susan
United KingdomGreat location. Lovely clean room and friendly staff
Stayed in June 2024
Reviewed: 16 June 2024
Alan
United KingdomLovely boutique feel to the hotel. Great breakfast. Central location. Very friendly staff
Stayed in June 2024
Reviewed: 15 June 2024
Davenport
United KingdomThe sink was very slow to empty. Worried that it might overflow.
Clean and comfortable room. Excellent breakfast choice.
Stayed in June 2024
Reviewed: 11 June 2024
Bennett
United Kingdomquality of the room efficient friendly staff great food
Stayed in June 2024
Reviewed: 9 June 2024
Jcar2470
United KingdomNo much.
Staff were very nice and helpful, room was clean and comfortable.
Stayed in June 2024
Reviewed: 9 June 2024
Cynthia
CanadaNothing
Great location. Comfy rooms. Parking close by is free after 7PM. Great restaurant for dinner and breakfast.
Stayed in June 2024
Reviewed: 5 June 2024
King
United KingdomWe enjoyed the curry night which was a special night put on by the hotel. It was one of the best curry’s ever made by the amazing chef’s on site
Breakfast room was lovely with an amazing breakfast and the front of house was amazing. Dragos and Satis were wonderful and nothing too much. They made our visit all the more special
Stayed in May 2024
Reviewed: 31 May 2024
David
United KingdomHonestly couldn't find a fault, if i was to be picky it would be the £12.00 to park in the garage overnight, however it is understandable as there is limited spaces available for the size of the hotel
Loved the decor and quality furnishings, staff very friendly and attentive. The location was perfect right on the main square amongst plenty of shops and bars. Rounded off with a good quality breakfast
Stayed in May 2024
Reviewed: 31 May 2024
Charlotte-leigh
United KingdomHaving to leave! Didn’t want to go! But other than that, no complaints
Staff, venue/location, value for money, comfort, food… everything was exceptional. BEST EVER. Will 1000% be returning and recommending
Stayed in May 2024
Reviewed: 15 May 2024
Dave
United KingdomStaff were always helpful and friendly. Lovely place with a great atmosphere
Stayed in May 2024
Reviewed: 11 May 2024
Dave
United KingdomCost, Steakhouse restaurant was overpriced and disappointing. I requested a ribeye and wasn't sure if it was just a rump as it was very tough.
Rooms, lounges, decor, staff.
Stayed in May 2024
Reviewed: 8 May 2024
Cindy
United KingdomDecor and service
Excellent
Stayed in May 2024
Reviewed: 6 May 2024
Vanessa
United StatesGreat location. Very comfortable rooms.
Stayed in May 2024
Reviewed: 6 May 2024
Anthony
United KingdomNicely decorated, lovely staff and fantastic location
Stayed in May 2024
Reviewed: 29 April 2024
Charlotte
United KingdomThe bedrooms were a little tired and the room was very hot.
Perfect location, modern interior.
Stayed in April 2024
Reviewed: 25 April 2024
Michael
United KingdomAlthough a king size bed would prefer a bigger bed for the cost
Great location, clean and comfortable room, excellent shower.
Stayed in April 2024
Reviewed: 23 April 2024
David
United KingdomBreakfast was great, rooms were clean and well appointed.
Stayed in March 2024
Reviewed: 23 April 2024
Wayne
United KingdomNothing
Location & cleanliness
Stayed in April 2024
Reviewed: 8 April 2024
Julie
United KingdomGreat hotel central and fab food
Stayed in April 2024
Reviewed: 7 April 2024
Paula
United KingdomOur only negative was the lift smelled of damp as did our room
Perfect location, good vibe and welcoming staff
Stayed in April 2024
Reviewed: 2 April 2024
Mafalda
United KingdomSingle room was a bit too warm, and at night also a little noisy from bar/ restaurant (but it finishes early)
Modern and clean facilities Great location Very dog-friendly
Stayed in April 2024
Reviewed: 23 March 2024
Ian
United KingdomLocation
Nett curtains had a hole in them, room was small for money and Bed was rock hard, we couldn’t sleep on it
Stayed in March 2024
Reviewed: 23 March 2024
Richardson
United KingdomThe hotel is beautiful the staff are friendly and helpful and the food is lovely
Stayed in March 2024
Reviewed: 15 March 2024
Nigel
United KingdomPerhaps a price concession for solo travellers? A Drying Room would be a welcome addition .
Comfortable room, central location, yet quiet at nighttime.Excellent breakfast.
Stayed in February 2024
Cape Town, South Africa
Gelendzhik, Russia
Le Malzieu-Ville, France
Batroûn, Lebanon
Brzezina, Poland
Los Angeles, USA
Puerto Iguazú, Argentina
Vejer de la Frontera, Spain
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content