They had a film crew there over taking the space.the coach parties said they were bribed with free drinks, not us. The staff and the coach parties knew nothing happens on a Wednesday nights but we were only there Tuesday and Wednesday night . I'd of booked a different two days. We sat in the ballroom it gradually went pitch black as the sun went down.just 3 people.

The location is perfect. We loved the room with a sea view.

Stayed in May 2024

Extra charges. Don't provide shower gel and the 1hr breakfast time. It got so crowded in the restaurant.

Location, parking,and room space.

Stayed in May 2024

The breakfast requires improvement. Either lower the price or improve the quality. As we skipped our paid for breakfast the second day due to the food being served on hot hot plates yet cold and toast also being cold. Additionally slim continental options available. The ketchup was watered down and the apple juice far too sweet. For £1 extra we sourced great value breakfast buffet food elsewhere

Location entertainment facilities in the room and view from the room were brilliant

Stayed in May 2024

The breakfast was probably one of the worst I've ever had. Our order was taken twice as the waiter forgot he actually already asked what we wanted. The second thing that put me off was the room service. Do not disturb sign was displayed on the door but the cleaning lady entered our room anyway. She just opened the door and said she was told we had checked out. I was slightly shocked.

The location is just great, nice and friendly receptionist. Car park available for guests and breakfast included in the price.

Stayed in May 2024

All as above

Room was clean although we had to be moved as there was no remote for the TV. However, the staff handled this efficiently. Could not access the WiFi in the room

Stayed in May 2024

The hotel is big and old, and gets the full force of the sea air and wind so of course it needs maintenance, both inside and out. Inside deco is very "Old English" but I find that quite quaint, rather than just shabby. The hotel does need a face lift, but would cost a fortune to do everything all at once, so for the moment it is what you would term as "a bit run down in places". Value for money you cannot knock it, if you want "posh" then book a much more expensive hotel, but the Queens Hotel for a good nights sleep with super friendly staff is good.

The hotel location is great. The staff very friendly. The bed was super comfortable and the bed linen very white, clean and crisp, along with the lovely white fluffy towels. Good to have coffee and tea making facilities available in the room too!

Stayed in May 2024

Room could do with some redecorating as it was very outdated. On Saturday the room was very hot at night and it was at the beginning very uncomfortable to try and get to sleep.

The location and also the staff were very helpful in booking my car for the car park to ensure me and my girlfriend could go exploring straight away as we arrived in the morning. They also allowed my car to stay there until 4pm once we checked out so we could stay longer in Eastbourne

Stayed in May 2024

Few stairs to lift (I had pram)

Large spacious room , plenty facilities in room

Stayed in May 2024

The room was poorly decorated, poor lighting in hallways. Receptionist male staff was a bit abrupt, but lady staff on reception was great and helpful .

The history of the hotel was nice .Breakfast good dinner is not so good local to everything room clean but needs upgrading decor in bad shape .restaurant staff were delightful. Bar staff friendly. Nice and clean and slept well.

Stayed in May 2024

Minor quibble was that the lift was out of action for half the duration of our stay - we were on the fourth floor.

Breakfast menu was great with lots of choice. Service wa excellent from friendly professional staff. Room was spacious and comfortable. Location was outstanding.

Stayed in May 2024

The room was comfy with an extra blanket and a massive en-suite. The shower had good water pressure. Right on the seafront and really convenient for the station. The building is really cool with some lovely features and history, well worth exploring.

Stayed in May 2024

Great position opposite the pier

Stayed in April 2024

N/A

N/A

Stayed in May 2024

The hotel is not our style and not somewhere we would normally chose to stay. If we had to find something to criticise it was that the room was made up for one person and we had booked for two but as mentioned above, when we asked for extra towels and mug they were provided straight away.

We stayed here at short notice due to another location cancelling our reservation at the last minute (Boutique Nights - don't book it). As a result this was not our preferred location or hotel type. That said, the hotel is right on the sea front by the pier, the room was clean, the staff were friendly and very helpful. We booked a small double room as we only needed somewhere to sleep. The room was made up for one person but we were two, so we had to ask for extra towels, mugs etc, which were provided immediately upon request. We had room only so cannot comment on the breakfast or meals in general. It is a big old fashioned hotel which from our one night there caters mainly for pensioners on holiday. It offers evening entertainment and bingo.

Stayed in May 2024

The duvet being too small

Good breakfast, Room good, but duvet too small for 2 people to comfortably sleep under.

Stayed in May 2024

A few added extras would have been good in the room like some shower gel in the bathroom, tissues in the bedroom and a fan would have been good because of the heat! Also some fresh fruit for breakfast maybe?

Great stay at Queens Hotel. There was alot to like. Location - amazing just being across from the pier and we could park for free Staff - who were very happy to let us park on the day we arrived and the following day as we left and also all staff were very friendly. Room - great size room and we could see the sea from our window.

Stayed in May 2024

Paying extra for check in. Sea view bar closed. Bar prices expensive. No shower gel in room. Entertainment poor bingo over running till late.

Location. Early check in. Good size room. Breakfast adequate but basic and lukewarm. Breakfast staff friendly and welcoming

Stayed in May 2024

Hotel very tired needs updating that's all I can say realy value for the amount we paid as it was bank holiday

Breakfast was good, room was a little tired but had everything location was spot on close to all you need very near to pier and all the eating places

Stayed in May 2024

Need a separate bar area away from coach party entertainment.

Bedroom.

Stayed in May 2024

No shampoo or shower gel

The view

Stayed in May 2024

Needs updating

Good location Clean room and comfy bed

Stayed in May 2024

No proper explanation that there were allocated tables for breakfast. We had sat on someone's table who complained to the manager but we had not been told about the tables

The room was a good size with a comfortable bed and en suite bathroom

Stayed in May 2024

Could do with some renovation work as the rooms were a little tired

Location

Stayed in May 2024

small bathroom

close proximity to town shops beach etc

Stayed in April 2024