The bar in the lobby wasn't very well stocked, but this is a minor quibble.

A comfortable hotel a short walk from Paddington Station. The hotel is situated in a quiet location, tucked away from the bustle closer to the station, and our room looked out onto the trees in the little square. The standard room is a reasonable size for London with a good sized shower and well-designed features like wardrobe space. The staff were friendly and very helpful. It was just what we needed for our final night in London.

Stayed in April 2024

Breakfast was great and amazing location

Stayed in March 2024

There was nothing I didn’t like as such. I was only in transit, staying 1 night so I didn’t get the full use of the facilities. Staff were very nice but I only saw them at check in. They had upgraded my room which is very nice, I guess, but they didn’t tell me what that meant exactly so I didn’t really get the advantage of anything that goes with an upgrade. I was supposed to get breakfast but I didn’t feel I had time as I needed to get to the Station and I didn’t want to get up extra early just to have breakfast. I’m not stingy and I always try to stay in good hotels but I had paid more than I really wanted to just for the location. If I’d been staying several nights, I’m sure my review would be more enthusiastic.

Location. I needed to be near Paddington Station for an early train.

Stayed in March 2024

Close to Paddington station, spacious room, both day receptionist & the night reception team were amazing!

Stayed in February 2024

Smell in reception

Location

Stayed in April 2024

Very small rooms, fine for the night but might get a bit claustrophobic after a few.

Convenient for Paddington Station, very modern room, upgraded free upon arrival, lovely staff, good air con

Stayed in March 2024

It gets noisy in the morning as our room was on the ground floor and we can hear people walking about above us

Near Paddington station and cafes

Stayed in March 2024

toilet made a constant noise

room was lovely and spacious and liked the complimentary prosecco

Stayed in March 2024

No adaptors for eu sockets

Near the underground railroad. Very good breakfast

Stayed in March 2024

Very good value for money on the price I paid for the junior suite Very good location and very clean and comfortable

Stayed in February 2024

The room was a bit smaller than I expected

The staff were super friendly, Arrian and Mary were wonderful, the breakfast was delicious, the room was clean and tidy, the minibar was complimentary, so that was a plus

Stayed in February 2024

Smell in the bathroom

So close to Paddington Station, quite street, warm room on a cold day.

Stayed in February 2024

Nothing

Location worked for us and it was close to Paddington station and tube. The room was a good size and well appointed. Bed was very comfortable. Large bathroom and amazing rain shower.

Stayed in February 2024

The rooms are very small,. I paid for upgrade it was tiny and the rooms are not soundproofed I could people talking in other rooms and in the hallways then at about 2am I could clearly hear the couple in the room next having sex. Not a pleasant experience

Very clean and modern in decor with a nod to its history

Stayed in February 2024

Room was very small

Stayed in December 2023

Lovely little room with everything you would need.

Stayed in February 2024

Breakfast was fast and hotel staff service super professional and helpful

Stayed in January 2024

Background noise all night in our upgraded room. Think it was the large air con unit outside , my husband slept badly. We contacted reception but they couldn’t rectify. They said they hadn’t had previous complaints, but would get it checked by an engineer in the week.

Comfortable,modern, convenient for Paddington

Stayed in February 2024

Great location, near Paddington station. Our upgraded room (Topaz suite) was beautiful and spacious. Received excellent customer service at the front desk, especially from Mary. We arrived in the morning and was able to leave our luggage at the hotel and enjoy the day in London.

Stayed in January 2024

Breakfast was great, the room was really clean and very modern and the bed was really comfortable.

Stayed in January 2024

Nothing

Everything was great from check in to breakfast in the Bella Italian restaurant attached Location was very good 2 mins walk to Paddington Station Bonus had a room up grade also. Super complimentary room items lovely touch Lovely decor very quirky Very lovely stay.

Stayed in January 2024

The floor seems creaky when you step on it

Near to Paddington station, lots of good food around the hotel

Stayed in January 2024

friendly staff good breakfast Very quiet Close to Hyde Park

Stayed in December 2023

Staff at hotel were exceptional, they listen to customers and needs and Sofia at reception went above and beyond with excellent customer care.

Stayed in January 2024