New Ashby Rd, Loughborough, LE11 4EX, United Kingdom
#3 of 7 hotels in Loughborough
Guests' ChoiceBased on 1887 hotel reviews
8.1Cleanliness
8.6
Comfort
8.6
Location
8.7
Facilities
8.1
Staff
9.1
Value for money
8.4
Free WiFi
8.4
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End of dialog contentReviewed: 13 June 2024
Nigel
United KingdomTile in bathroom floor needs replacing. One side of a dual electric plug didn’t work also part of carpets looking the worse for wear( stained)
Staff, food and cleanliness
Stayed in June 2024
Reviewed: 12 June 2024
Sharon
United KingdomExcellent hotel. Always stay here when visiting family.
Stayed in June 2024
Reviewed: 12 June 2024
Samantha
United KingdomA couple of lights in my room didn’t work and one was actually broken This was a Little Annoying as this was the one I wanted to use for reading without full light. It was a busy stay and kids were running around above stomping. I know you can’t stop that.
It was easy to get to. Staff helpful. Room comfortable And clean.
Stayed in June 2024
Reviewed: 9 June 2024
Mark
United KingdomNothing to dis like
Great all around hotel
Stayed in May 2024
Reviewed: 9 June 2024
Antonio
Australiabed was unconfutable, no fridge
Stayed in June 2024
Reviewed: 5 June 2024
David
United KingdomNothing.
Value for money. Decent good quality accommodation for good price.
Stayed in June 2024
Reviewed: 3 June 2024
Carrol
United KingdomBathroom needs updating
We left too early, breakfast service wasn’t available
Stayed in June 2024
Reviewed: 3 June 2024
Helen
United KingdomNoise of people in the corridors running about early morning. Floors are really creaky. Air conditioning wasn’t working.
Location. Staff. Bed was comfortable.
Stayed in June 2024
Reviewed: 30 May 2024
Owen
United Kingdombreakfast didnt start early enough
Stayed in May 2024
Reviewed: 29 May 2024
Anne
United KingdomBeen coming here for years . The Motel is becoming abit dated . The carpets throughout need replacing definately .
The staff who do their best
Stayed in May 2024
Reviewed: 28 May 2024
Lizzyloo67
AustraliaNothing
Clean, comfortable, conveniently located. Considerate staff Meals were good quality, good portions and good prices.
Stayed in May 2024
Reviewed: 28 May 2024
Rodney
United KingdomStaff were very friendly and accommodating even though very short staffed due to illness
Stayed in May 2024
Reviewed: 28 May 2024
Walker
United KingdomPrefer earlier check in
Stayed in May 2024
Reviewed: 27 May 2024
David
United KingdomOne light in the room (entrance light) was not working, but we ,managed withou.t. Not enough sockets to charge phones by the bed. Need for sockets either at the desk or near the bed.
Room quiet and well placed. Staff very friendly and helpful. Took some food and kept it in a fridge for us overnight. The breakfast was very good and food freshly cooked.
Stayed in May 2024
Reviewed: 27 May 2024
Kim
United KingdomNothing
Clean room, friendly staff....always on hand for local advice...
Stayed in May 2024
Reviewed: 26 May 2024
Gladys
United KingdomAircon was a bit cold.
Clean room and was well located for my purpose
Stayed in May 2024
Reviewed: 26 May 2024
Zoe
United KingdomCarpet needed renewing. Besides need plugs as we had to keep pulling out bed as one in middle behind bed but single plug.
Staff amazing and could not do enough. Restaurant excellent value for money and Monique very attentive. Food was great. Check in was easy and anything we needed ie iron & board provided. Nothing was too much trouble.
Stayed in May 2024
Reviewed: 21 May 2024
Tracy
United KingdomNo lift. Dirty carpets. Rickety food stained chairs in dining room. Cooked breakfast was buffet style. I think the fried eggs had been out a while. Sure they would have cooked fresh if I had thought to ask.
Friendly staff . Comfy room. Lots of parking . Fluffy towels. Extra pillows.
Stayed in May 2024
Reviewed: 19 May 2024
Sheila
United KingdomNothing
Room clean and comfortable. Breakfast had good selection
Stayed in May 2024
Reviewed: 18 May 2024
Eileen
United KingdomIt was very warm in the room, the air con was broken
Good standard of room facilities Excellent breakfast
Stayed in May 2024
Reviewed: 18 May 2024
Turner
United KingdomThe noise outside our room which was situated in the main corridor from reception with other guests walking past being very noisy, didn't really calm down until just before midnight, therefore difficulty sleeping. Complained in the morning, staff apolgised, this happened both nights we were staying. We stay here quite a bit, this was the worst it has ever been. Evening meal could do with sprucing up, not that good so little choice
Staff were friendly, breakfast with plenty of choice was good, room/bed okay.
Stayed in April 2024
Reviewed: 17 May 2024
Raghbir
United KingdomRoom looks a bit tired now. Air conditioning out of action I
Friendly staff'
Stayed in May 2024
Reviewed: 17 May 2024
Sue
United KingdomDinner was a little disappointing
Great staff - super friendly
Stayed in May 2024
Reviewed: 16 May 2024
John
United KingdomNo Air Conditioning, didn't know this wouldn't be working until we checked in. Guests should be told in advance if facilities are not available so they can make a decision whether to book or not.
Looks like they maybe starting to upgrade the rooms,which is good news.
Stayed in May 2024
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