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  5. Reviews of Holiday Inn Express London Heathrow T5, an IHG Hotel

Reviews of Holiday Inn Express London Heathrow T5, an IHG Hotel 3 stars

London Road, Slough, SL3 8QB, United Kingdom

#6 of 11 hotels in Slough

Guests' Choice

Review score

Based on 5591 hotel reviews

7.4

Score breakdown

  • Cleanliness

    8.0

  • Comfort

    7.9

  • Location

    7.9

  • Facilities

    7.6

  • Staff

    8.2

  • Value for money

    7.8

  • Free WiFi

    8.0

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Showing 1 – 25

  • Reviewed: 24 May 2024

    7.0
    Good hotel with easy airport access
    • Leisure trip
    • Solo traveller
    • Double Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Close to airport Good facilities Good buffet breakfast

    Stayed in May 2024

  • Reviewed: 23 May 2024

    8.0
    Excellent hotel in most respects. Difficult to find when arriving by own transport
    • Leisure trip
    • Family with young children
    • Double Room with Sofa Bed
    • Stayed 5 nights

    The incomprehensible stupidity of Management in not knowing or not wanting to provide the complete postal address of the hotel, specifically its physical number on London Road. The hotel call itself "Holiday Inn Express London Heathrow T5" and indicates it is at London Road, Slough. The number of the road is not given. The hotel is in fact situated at Langley which did not help us intially to find it. The postcode appears imprecise and gave another road name on my GPS and the GPS coordinates do not take you to London Road. In the end, I noted down the number of a house on the other side of the road from the hotel and used that to find the hotel each time I returned. I asked Reception for their street number and they did not know it. For a group hotel, this is poor and was an avoidable irritation.

    Excellent breakfast. Comfortable rooms. Nice layout. Helpful staff. Good location as a base for visiting London, Windsor and Reading areas.

    Stayed in May 2024

  • Reviewed: 23 May 2024

    8.0
    Nice and crisp
    • Leisure trip
    • Family with young children
    • Double Room with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    Lack of in room facilities

    The location and general facilities

    Stayed in May 2024

  • Reviewed: 22 May 2024

    7.0
    Will consider next visit
    • Leisure trip
    • People with friends
    • Double Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Ease of travel

    Breakfast was great

    Stayed in March 2024

  • Reviewed: 21 May 2024

    8.0
    Stay was nice
    • Leisure trip
    • Family with young children
    • Double Room with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    The location is not near t5 terminal and taxis reject to drive you from airport t5 terminal to this hotel.

    Had Nice breakfast, wish the timing should have been little more flexible around 10:30-11

    Stayed in May 2024

  • Reviewed: 21 May 2024

    7.0
    Good for Terminal 5
    • Leisure trip
    • Family with young children
    • Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Bit expensive for a holiday inn express. Bed linen was clean and well laundered but seems to be old. (Started tearing apart when using them). Not enough lighting in room even though there are thousands of lights everywhere.

    Convenient location for terminal 5 with good public transport links. About 35 min bus from terminal 5. Good restaurant and bar. Average breakfast as expected in any airport hotels. Clean and professional. Staff is welcoming.

    Stayed in May 2024

  • Reviewed: 21 May 2024

    8.0
    Once we got there it was great but we do feel that Heathrow T5 is a little misleading
    • Leisure trip
    • Couple
    • Double Room - Non-Smoking
    • Stayed 1 night

    We thought the hotel was nearer the actual terminal, but it is a taxi ride away.

    Really comfy, the transfer to the airport was very efficient

    Stayed in April 2024

  • Reviewed: 19 May 2024

    8.0
    Good value for money property, just outside Heathrow
    • Business trip
    • Group
    • Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Conveniently located and very easy to find. All standard facilities without any compromise

    Stayed in May 2024

  • Reviewed: 15 May 2024

    8.0
    Clean and good location if you want to stay near the airport.
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    None. I was there for one night only.

    Clean and comfortable beds. Roomy too.

    Stayed in May 2024

  • Reviewed: 13 May 2024

    6.0
    Stayed for one night. Dinning & food for dinner was VERY poor that we didn’t stop for dinner went elsewhere.
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    The

    It was convenient.

    Stayed in May 2024

  • Reviewed: 13 May 2024

    8.0
    Clean, convenient, price reasonable
    • Leisure trip
    • Solo traveller
    • Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Not advised how the lights work

    Convenient location

    Stayed in May 2024

  • Reviewed: 11 May 2024

    7.0
    We needed to be close to the airport which was a bus ride a way and cheap.
    • Leisure trip
    • Family with young children
    • Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Not easy to carry bags to the rooms.

    Big hotel and breakfast was included

    Stayed in May 2024

  • Reviewed: 11 May 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I had an joining room and as a si gle traveller didn't feel that safe. Also the room next door tried to access my room through the door multiple times and was very loud through the door. Not a great experience.

    I liked the location

    Stayed in May 2024

  • Reviewed: 10 May 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room - Non-Smoking
    • Stayed 1 night

    No airport shuttle

    Beds a bit soft for me but room was quiet and clean

    Stayed in May 2024

  • Reviewed: 10 May 2024

    6.0
    Was ok
    • Leisure trip
    • Group
    • Double Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    It was dirty

    It was outside the emission zone

    Stayed in April 2024

  • Reviewed: 9 May 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The shower in our bathroom definitely needs an upgrade. Door did not close fully and shower head was loose. Breakfast options are limited and the food was not warm

    Location near Heathrow. Pleasant stay

    Stayed in May 2024

  • Reviewed: 7 May 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 2 nights

    Bed was too soft for me, so I did not get a good nights sleep

    Everything you would expect in the room. Surprised that there were 3 beds. Staff very friendly and helpful. Food was good and arrived quickly

    Stayed in May 2024

  • Reviewed: 1 May 2024

    7.0
    The stay was good
    • Leisure trip
    • Solo traveller
    • Double Room - Non-Smoking
    • Stayed 1 night

    No Shuttle from the airport despite the claim in the amenities described previous to the booking. I had to take public transportation from and to the airport. It should say so in the description.

    Nice room, clean and confortable

    Stayed in April 2024

  • Reviewed: 1 May 2024

    8.0
    100 💯
    • Leisure trip
    • Couple
    • Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Excellent

    Stayed in April 2024

  • Reviewed: 30 April 2024

    8.0
    I would come back!
    • Business trip
    • Solo traveller
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast food was ok. Dinner food was good.

    It was ok. Not a lot of taste, but good variety.

    Stayed in April 2024

  • Reviewed: 28 April 2024

    7.0
    Good
    • Solo traveller
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Mis advertisement. They don’t provide shuttle to and from the hotel you instead have to pay for it.

    Stayed in February 2024

  • Reviewed: 28 April 2024

    8.0
    Good value accommodation and as you expect.
    • Business trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Surprisingly long distance from terminal 5 to be considered a T5 hotel.

    Good value

    Stayed in April 2024

  • Reviewed: 24 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Called T5 but a bit of a distance but good road links

    Breakfast was great.

    Stayed in April 2024

  • Reviewed: 24 April 2024

    7.0
    Good on many levels but book this hotel again unless I can have a cooler room for sleeping
    • Business trip
    • Couple
    • Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The room was too hot. Could not control the heat which made it difficult to sleep.

    It was much too hot in the room! I could not control the heat. Because of this heat we did not sleep well and so were tired for our flight the next day. If this issue of too hot a room is not changed, we would not book a room in this hotel again. The best scientific research in sleep informs us that most people sleep better with a cooler room. I am a mental health therapist and am well aware of research on sleep hygiene.

    Stayed in April 2024

Showing 1 – 25

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