The above process could have been avoided - when only staying 2 nights it was frustrating to have 2 rooms and the need to change

TV not working in room located but I was transferred to a second room for second night.

Stayed in May 2024

The first room was supposed to be double but was very small for two people. Tiny space

The staff were amazing !!!! The location, close to all the amenities. Once we had a different room, the room was much more spacious and clean. Breakfast just great value for the money

Stayed in May 2024

The bathroom. The toilet was in the wrong place

Location was very nice

Stayed in May 2024

Very bad smell in the room

Location

Stayed in May 2024

Great location. Friendly, helpful staff. Comfortable bed.

Stayed in May 2024

Having to pay a £50 deposit in case of any damages , said you get it back 7-10 days later , absolutely ridiculous 😡

Nice hotel in centre ,big room ,good shower, good car park £5

Stayed in April 2024

I think the rooms bar the bathrooms definitely need an upgrade. I payed for an executive room and I don’t think it was worth the money. Room felt very old, parts of walls were falling off, water leaking in through the window, paint flaking off, window latch was broken, stains on floor, creaking floorboards and kettle felt very old too.

Lovely building it, staff were amazing and bed very comfy

Stayed in April 2024

Room was a little tired and dark

Great location. Beautiful communal areas, friendly staff

Stayed in April 2024

Windows did not open but then it is a period property

Good price quality ratio Nice breakfast

Stayed in May 2024

There was nothing I didn’t like

Everything was as it was in the pictures

Stayed in March 2024

I went to eat where everyone were eating but I remember one staff member told me to eat out where they were serving food, saying that there was not enough chairs, not knowing that I have seen already some empty seats. That made me feel very uncomfortable and somehow discriminated. Anyway, thank you very much for having me stay in your hotel.

I loved the room location as I like a bit of a view. The bed was comfortable, and the breakfast was just wow!!👌 so tasty tasty! They deserve a trophy🏆 for that 👏 overall I had a wonderful stay

Stayed in April 2024

Well presented interior and excellent staff. Ideal placed for the Bradford Interchange Railway Station, Bedroom excellent in terms of comfort and facilities.

Stayed in April 2024

The bed, mattress was rubbish but didn't realise until getting in it. Reported to reception

Location and price

Stayed in April 2024

The Receptions (Aisha and Naomi(?)) were lovely. Fantastic greeting and send off Breakfast excellent

Stayed in April 2024

The staff were superb

Stayed in April 2024

The rooms are a little tired, somethings could do with modernising or improving but very minimal issues.

The building is beautiful and the decor in keeping with the property to maintain its Victorian heritage. The rooms are huge and have the original style window frames which are arched. I stayed in a couple of different rooms and I was staying a number of weeks. The family rooms are exceptional value and huge. I would recommend room 307 as a room for two people max, as it's spacious and quiet. The hotel feels very spacious and airey. The hotel is very close to Bradford interchange train station apprx, 2 mins walk and to the Broadway shopping centre, approx 5 mins walk. The view from the room was beautiful at night

Stayed in March 2024

My room had a window in the attack without a curtain but actually it gave me a nice gentle wake up so I didn’t ask for help.

Location fantastic, very comfy bed, quiet and spotlessly clean. Bathroom spacious and luxurious. Staff very kind and attentive.

Stayed in April 2024

Hotel rooms really need a refurb. I had an adjoining room and could hear everything next door like they were in the same room. On arrival they took a £50 deposit for each room!

Great location excellent value for money.

Stayed in April 2024

Excellent location, good breakfast.

Stayed in April 2024

My only complaint is that there appears to be a design fault with the bathroom sinks. When the tap is running the area around the sink floods. I've stayed in different rooms on two separate occasions and experienced the same problem both times. It would not stop me staying in the hotel again.

I like that the hotel is so near the train station. Very convenient for me. The hotel itself benefits from it's Victorian architecture with a grandiose feel to the exterior, and interiors that are spacious and impressive. Staff are friendly and helpful.

Stayed in April 2024

There was a sign on reception that on one side said car parking was free and the other it was £5. We pointed it out and the receptionist said it was "misleading". They charged us £5 anyway!

Most of the staff were lovely and did their best to be helpful but

Stayed in April 2024

Paying a deposit of £50 didn't bother us. Telling us it could take 14 days to get a refund is a total joke. This needs to be looked at to get people the deposits back quicker. The deposit was as much as the room.

Liked the peacefulness and access to Bradford town centre.

Stayed in April 2024

Gym was ok and cost of parking although still better than anywhere else.

Big reception area and room was a good size. Breakfast was very good and good selection.

Stayed in April 2024

Room was a little chilly at times with no obvious way of controlling temperature.

Great location. Comfortable bed. Friendly helpful staff.

Stayed in April 2024