You can hear the traffic from the nearby road. Not very loud though, perfectly bearable.

Clean, comfortable bed, good location, close to everything, good value for money

Stayed in June 2024

Although I liked the balcony it was not clean. It hadn't been cleaned prior to my arrival as there was rubbish outside from mcdonalds, cigarette boxes and cigarette butts. I didn't like the fact that they took £199 deposit out of my account for a two night stay and still haven't had it back yet. The bathroom was too small. The stairs up to the apartment was ridiculous. No lift for about 60 or more steps. It was too hot, no fan or air con. The bed was too small.

I liked the balcony and the kitchenette in the apartment.

Stayed in May 2024

Everything that you needed for a weekend in Swansea

Stayed in June 2024

I could not access my emails so checking in was a nightmare. We couldn't check in or access the key code until we paid another deposit. Then when we were finally able to sort this the link failed and we still couldn't access the key safe code. We ended up calling a number of times to remedy this but it took an hour to sort it all out. The lady we spoke to was very helpful and lovely but not everyone has access to Wi-Fi or emails and mobiles when travelling. We ended up with a fine from a traffic enforcement officer, we don't know the city and ended up parked in an area we were not allowed to whilst trying to maintain a Wi-Fi signal and close to the apartment. It was very stressful and this process needs reviewing.

The location was perfect, very central but we were not disturbed by people leaving restaurants, bars or clubs.

Stayed in May 2024

Not accessibility friendly. Could have done with bigger/ more bath/ gel and shampoo

Good location, alright facilities within the property

Stayed in May 2024

The size of the room. I’d have preferred a bigger space. Staying in a room on the topmost floor without a lift made it difficult to move around as climbing the stairs all the way up drains you of all your energy

The location is just perfect. Good access to everything

Stayed in May 2024

It was the first time I've ever used an email code to access a lock box to check in and that might have been better explained if I'd phoned ahead of time. I was confused because I got emails about an app and I had no idea what was meant; finally I understood from messages back and forth that there was a line in the email (that I got on the morning of the day that I was to check in), with a tiny padlock symbol that I had to click. Then I got a lock box code. I found that whole process was very stressful - to not know if I'd be able to get in until I actually got the key! Next time I would know the drill. Wi-fi was very poor for the first 24 hours and that's something I've seen mentioned in reviews.

Location wonderful and the room was quiet, big, very clean, bright and comfortable - with a tiny balcony overlooking a nice view of the city. Self-contained with tea and coffee. Shower was great. Some reviews mentioned that there was no elevator so I checked with the property and they were able to change my room to a first floor room, so that was good. I didn't know that I had been automatically booked into a room on a higher floor; all I'd been given was a room number. So there are no rooms on the ground floor and the property should make that clear so people with heavy cases and/or disability can ask to specify. That's something that the property should do. After I checked in, I did receive a couple of phone calls to make sure everything was ok. So I appreciated that customer service.

Stayed in April 2024

The room was smaller then I expected and it’s on the top floor it’s so exhausting to climb up the stairs

It’s on the nice location

Stayed in April 2024

Early checkout

It’s clean

Stayed in March 2024

The flat was only accessible by four flights of steep stairs which wasn't great, in addition I had to pay a £200 deposit on top of already paying for the room, the website claimed this wouldn't actually be taken from my account but it was and was only refunded five days after I checked out.

Lovely flat right in the city centre - bed was very comfy and the mini kitchen was useful. Bathroom was great, and the balcony was an added bonus. I had an issue with the wifi not working on the third day of my stay but my messages to the owners were replied to very quickly and the issue was sorted within two hours.

Stayed in March 2024

Bottom hall and immediate outside area a little untidy.

Nice clean, well equipped studio apartment in the City Centre close to the bustling indoor market. Good for self-catering which we prefer.

Stayed in January 2024

Internet connection a little unstable

Stayed in January 2024

location, value for money, clean.

Loved the location and value for money

Stayed in November 2023

1. No lift available and had to climb multiple floors to get to my room. 2..the after experience of my stay. I received an email with images of damages and mising items from the room and informed that they would be deducted from my down-payment. Post instructing them to carry out their due diligence and investigate the matter there was no communication. . Post following up with the team as I hadn't received a response, I was later informed that it was a mistake. Learning lesson for future stays- take a video of the room when checking in and out as your evidence. I would have returned to this property if I had not experienced the latter.

Location and the property met my need for a short stay In Swansea. .

Stayed in November 2023

A few small issues - the apartment was above a bar that was noisy on the nights I stayed. The check in process was difficult as none of the links in the messages worked and finally, I couldn't get the blinds to close fully, so the sun woke me up!

The apartment was close to the city centre and the beach. It was small, but well equipped.

Stayed in August 2023

Nothing.... was lovely

Home from home. Nice and relaxing. Perfect location for centre of town x

Stayed in May 2024

The beds were rock hard to sleep in and then on our last day we noticed the memory foam mattress was underneath the actual mattress witch is crazy the bedroom was very small for the amount of money we had to pay no lifts in the building and we were right at the top and had to carry suitcases all the way up to our room ! There was a drip coming from the tap in the kitchen the bathroom stunk of drains the smell of cat urine and cannabis was over bearing! the coffee machine did not work , other guests early hours of the morning running and banging our door and every time you open the blinds to go out on to the terrace they all kept falling down I am from Swansea and I picked this place for me and my partner to stay for 4 days for my 30th birthday and I was so disappointed all the money I paid for a box room , the host seemed friendly enough but never met them it was all over phone calls also I was not made aware of any deposit not by the host or by the website and on the day I received an email stating I need to pay £1 then £199 was attempted to be taken from my bank I almost had a heart attack so then I had to find £199 from family members these things should be made noticeable

The view

Stayed in May 2024

It took me some time to turn on and off the wifi-router in order for me to connect to the internet, but it worked at the end. There was no extra toilet paper roll so I had to go and buy some.

The location was great, the room was nicely decorated and I really enjoyed the balcony. I would totally recommend it.

Stayed in May 2024

Too difficult to check in. 200 deposit wasn’t mentioned on booking

Clean comfortable

Stayed in May 2024

The room advertised online (the one I choose) is not the same place as pictures. The room is super small for 2 adults to do their work, there was no work space as in the pictures advertised there was. There was no warm running water to shower (not even lukewarm) The internet wasn't working. This is an issue as the only reason this room was booked because there was enough space as advertised in the pictures. On the pictures there was more than enough for space for 2 adults to do their work, but we were both unable to connect, as it was a leisure/buisness stay as it states the wifi works online. The room was so hot when we walked in that we couldn't stay inside for over an hour as there was no fan in the room provided, we had to sleep with the doors wide open in Swansea central all night (it's not quiet) We Rang air bnb to help and she tried but wasn't able to resolve on the phone and said she would ring back, nobody called us to help so we slept early. We left at 6am as nothing worked. On 20 May 2024, at 20:57, StayRight Support <team@stayright.co.uk> wrote:  Hello Jess, Could you let us know if there is hot water running after turning on the heater? Best regards, Jen

The bed was ok and the fridge worked.

Stayed in May 2024

Bed was not good , could feel springs . WiFi was poor and kept buffering especially as tv is internet connected .

Location

Stayed in May 2024

I don’t think there was anything I didn’t like about the property.

The staff were really kind and understanding. They helped with any issues we had. It was a lovely studio it was clean and tidy. The view for the balcony was amazing. I would stay again.

Stayed in April 2024

The apartment was centrally located in a fairly new building but without any elevators. The apartment was smaller than expected with limited space to move around. The room would be suited for one individual or a student but not for Airbnb (it seemed the room was converted from student housing). Amenities: There were no storage spaces or luggage stands to keep your personal belongings except for a study desk (which looked run-down), a large ironing table and a drying rack. On the first day of our arrival, we had issues with plumbing and Wi-Fi, there was no hot water from the shower and no working Wi-Fi. Upon contacting the hosts regarding the issues-they did not offer any reasonable solution such as providing us with another room. We requested for another room, but they said it was not possible. Instead, they asked us to send video/pictures of the shower with no hot water and the router in the building (which we would not know its location in the first place and considering we have no internet except for our data- we were expected to send these files to them). The toilet had an unpleasant smell from the drainage. The hot water from the taps in the kitchen and toilet gave out yellowish water. We had trouble connecting to the TV as people from other rooms were constantly connecting to our screens using Airplay. If you are traveling during the holiday season the streets can get loud and noisy at night and the apartment does not have soundproof windows which can be disturbing. As our experience on the first day was quite unpleasant and uncomfortable we decided to check out the next day. We requested the hosts to return our £200 deposit - they said they would after assessing the problem. However, as we had originally planned to stay in the room for 3 nights - we had expected to receive a refund or partial refund for the rest of the stay, but we did not receive any money back except the deposit and they stopped responding to our messages.

The studio apartment was centrally located with accessibility to cafes, supermarkets, and public transportation.

Stayed in April 2024

Accommodation is managed by StayRight, an office company which is only able to administrate invoices. They are unable to fix maintenance issues such as lack of hot water in the shower within the day let alone within four days. Wifi outage cannot be resolved remotely, but must be aided by the tenants in the other flat because the router is in that flat. They promised to send somebody to check on the issue, but we were never proactively informed about progress. They always responded to my messages, but emails don't fix showers, people do, and that's what they don't have, apparently. The travelodge hotel opposite the accommodation is the better choice at a competitive or even cheaper rate and my recommendation if you do not rely on a kitchen. I will not chose StayRight again, or any other accommodation where nobody is around to take responsibility.

The kitchen is quite nice, though knifes could be sharper. It has potential, if there are no issues.

Stayed in April 2024