Garstang Road, Broughton, Preston, PR3 5JB, United Kingdom
#14 of 18 hotels in Preston
Guests' ChoiceBased on 1624 hotel reviews
7.6Cleanliness
8.2
Comfort
8.2
Location
8.6
Facilities
7.9
Staff
8.6
Value for money
7.2
Free Wifi
7.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 8, 2024
Caro
United KingdomN/A
Good facilities and handy location for us
Stayed in April 2024
Reviewed: June 6, 2024
Stephen
United KingdomThe quality of the breakfast buffet has been a victim of shrinkflation. Previously, one of my main reasons for choosing this hotel, the quality has dropped. Tasteless sausages, flabby fried eggs and a non-descript black pudding slice, when before these items were super-tasty before. The coffee service has now been replaced by a self-service espresso robot, which actually makes delicious coffee.
I've visited this hotel many times over the past ten years and I have never seen it in better condition than this trip. The rooms have been extensively redecorated and the public areas (except the restaurant) too. A special mention for the gardens which were impeccable.
Stayed in June 2024
Reviewed: June 3, 2024
Mistry
United KingdomThe breakfast buffet could have been more organised and better. The plates were wet and smelly, had the eggy smell on it. They were not washed properly.
The location and the parking facility and the helpful staff.
Stayed in June 2024
Reviewed: June 2, 2024
Peter
United KingdomBins being collected emptied outside the room following morning woke us up
Quality of Bed and general room space Pool
Stayed in June 2024
Reviewed: June 1, 2024
Paul
United KingdomThe breakfast standards could have been better Plenty of staff on, tables finished with weren’t cleared or wiped up - things allowed to run out on the buffet even though there were few diners and plenty of staff
Nice room Clean Really pleasant staff especially Paul Josephine and Ritah in the reception
Stayed in May 2024
Reviewed: May 31, 2024
Jeremy
United KingdomChildren under 16 could not use pool after 6pm.
Impressive hotel with friendly welcome, good food and clean room. Bonus to have green striped gardens and nice pool.
Stayed in May 2024
Reviewed: May 31, 2024
Prasad
United Arab EmiratesInternet connection to the TV was slow, sometimes the YouTube and other programs lags and go unresponsive for minutes
Rooms were good, checkin/checkout were smooth and friendly staff
Stayed in May 2024
Reviewed: May 28, 2024
Victoria
United KingdomThe food was amazing although it was a bit pricey. The food to be honest was exceptional we just didn't expect or appreciate a 12 and a half percent surcharge ontop of an already highly priced menu. There was only 2 of us, I thought surcharges are usually for bigger groups. I can't fault the food but the surcharge was a bit much.
I couldn't fault the hotel, it was lovely. The room was great, the facilities were clean. The food was amazing. The pool was a little smaller than we expected but it was great, it was clean and it wasnt too cold. Everything was clean and tidy, the staff was lovely, it was an overall great stay.
Stayed in May 2024
Reviewed: May 23, 2024
Wei
Chinathe shower gel bottle is empty when to bath.
It is a convenient hotel within easy access for the main road. The ground floor room is quiet without hearing the noise from the road. The breakfast is busy with quite a lot of fruits and hot food.
Stayed in May 2024
Reviewed: May 22, 2024
Adam
United KingdomThe room was very small especially for the price and what I’ve had before in the same chain of hotels.
Lovely property from the outside.
Stayed in May 2024
Reviewed: May 21, 2024
Rose
United Kingdomchild couldnt sleep as she could see the main bed a bit of mould in the bathroom
the travel cot was put in the room breakfast was great was nice having a pool
Stayed in May 2024
Reviewed: May 20, 2024
Lo
United KingdomNo details of hotel in room (location of ice machine, pool, bar). No fridge in room.
Good location. Very quiet- slept very well.
Stayed in May 2024
Reviewed: May 17, 2024
Paul
United KingdomBar prices are a little high.
Room: Clean and Tidy. Bed: Very very Comfortable. Breakfast: It was very very fresh, Chef was always refreshing food lots of different options to be had. The coffee was great. Grounds: Very relaxing
Stayed in May 2024
Reviewed: May 15, 2024
Duncan
United KingdomNothing
Amazing grounds Amazing breakfast
Stayed in May 2024
Reviewed: May 15, 2024
Frank
United KingdomCouldn't turn the radiator in the bedroom off, which made the room rather hot in the night. A walk in shower would have been easier to get into rather than climbing into a bath to shower.
Great Location and staff very friendly and helpful. Only stayed 1 night so did not use the gym. Also didn't have breakfast so can't comment on that.
Stayed in May 2024
Reviewed: May 13, 2024
Elaine
United Kingdoma fridge in the room would be helpful.
Staff were very friendly and helpful and food in the bar and at breakfast was very good.
Stayed in May 2024
Reviewed: May 10, 2024
Georgie
United KingdomIn general nothing really to fault - a comfortable family friendly stay and would come back if i was in the area
Property in lovely grounds, staff were Friendly. The breakfast was nice with plenty of choice. The swimming was a nice addition that the children enjoyed
Stayed in May 2024
Reviewed: May 6, 2024
William
United KingdomOverall room.waa comfortable but could do with a renovation / coat of paint
Decent all round hotel for the money
Stayed in May 2024
Reviewed: May 5, 2024
Daniel
United KingdomThere were no aspects to our stay which we didn't like at all.
Breakfast selection was excellent.We had dinner on one night which was very good too.Notable too was the consistently nice and friendly service by the staff.
Stayed in May 2024
Reviewed: April 29, 2024
Andrew
United KingdomNoisy toilet fan
Stayed in April 2024
Reviewed: April 28, 2024
Alex
United KingdomComfy bed, excellent breakfast. Easy to access from M6.
Stayed in April 2024
Reviewed: April 26, 2024
Eric
United Kingdomexcellent menu, quality ingrediants
Stayed in April 2024
Reviewed: April 25, 2024
Rhona
United KingdomNothing
It is a gorgeous hotel in beautiful surroundings and from the moment you walk in you feel special The food is exquisite and I adored the breakfast and have never tasted such a lovely sausage and had told our daughter and she was with us and she was in total agreement
Stayed in April 2024
Reviewed: April 25, 2024
Stuart
AustraliaThe rooms were a little tired and in need of an upgrade but we were informed before hand that the hotel was in the process of renervations. We were shown to our room via the dinning room/bar and this led to a flight of stairs ( no lift that I could see) fortunately there was a member of staff on hand to help with luggage. Bar prices on the high side!
Staff were extremely friendly and helpful. Breakfast was great and we also enjoyed a light lunch which was also lovely. The rooms were very clean and comfortable. Overall it suited our needs and we had a pleasant stay.
Stayed in April 2024
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