Walls to thin. Could hear the people each side of us to clearly

Room very clean and comfortable.

Stayed in April 2024

The room was super clean; the bed was comfortable; the hotel in under renovation; we were not informed about that. On the first morning we woke up due to hammer noices and people who were passing back and forth behind room’s window. It could be nice to be informed about that during check it, including noice hours

The location, the proximity to the underground and the cleanliness of the room

Stayed in April 2024

Hallway is outdated. Bathroom is old. No hair conditioner. No air conditioner. No refrigerator.

Great location, near subway station and places for food. Beds are comfortable. Free water fountain. No charge for keeping luggages.

Stayed in March 2024

Its a ugly 70' building but rooms are fine.

I liked the hotel, its a very simple clean, resenty refurbished. Right accross Russell Square. Fine for a working or tourist on a budget.

Stayed in April 2024

the room was really plain with almost no attempt at decoration!

Stayed in April 2024

The mirrors in the bathroom- bright (tick) but to apply makeup one leans forward which means the light is behind you. Probably installed by a man or a naked face aficionada? Sadly this is a common fault.

A pleasant 10 minute stroll from King's Cross. Not too fab on the outside, but friendly, efficient and helpful staff. Room small, but newly refurbished without annoying cushions on the comfy beds. Loads of lifts equals swift access.Windows open. Shower can be handheld, so no splashing on the coiffure. Bright lighting means you can read in bed. Park across the road has historic Hackney carriage mini cafe (7 am to 2 pm) (bacon butty £4, chicken and chips £7.50). Grand hotel next door for your instagram if required.

Stayed in April 2024

Renovations on the roon next to us started at 8 AM...

Amazing breakfast! Dinner at the hotel restaurant was reasonably priced and delicious

Stayed in April 2024

Evening food not to what we had expected

Comfortable and staff were pleasant. Was clean.

Stayed in February 2024

Very small two bedded room (number 736) on the 7th floor...!!! Dirty floor in the bathroom!!

The English Breakfast was excellent!!!! For us the hotel is very well situated. Close to the Russel Square tube station. Direct connection with Piccadilly Line from Heathrow Airport to Russel Square.

Stayed in April 2024

The view, but not a problem as we had a lot to do.

Simple but clean and everything worked!

Stayed in April 2024

Not told of whole-floor building works during day prior to check in. No hot water any day from 10:00 till 16:00, but still serving meals and drinks without proper hand-wash available. All glass/mirrors in Atrium were dirty or smeared. Cobwebs of fittings in restaurant. Many light bulbs needed replacement.

Good location. Nice breakfast.

Stayed in April 2024

I was on the seventh floor which could only be reached by a very small lift which was a little claustrophobic however you could go to the sixth floor and walk the last flight of stairs. This I discovered from myself would have been useful if the staff had pointed this out

Great location

Stayed in April 2024

No bath in room.

Convenient location

Stayed in April 2024

the room was very small for the price and the window in our room , it was windy outside and the draft coming in the window was like we had the window opened , needs to get looked at.

staff , very nice, location great, tube 2 mins away..

Stayed in April 2024

Very slow elevator to floor 7, too few hangers.

Perfect location for me, well cleaned room, comfortable bed, really good breakfast and very nice staff. An extra star to @Rojina at the front desk!

Stayed in March 2024

The oppressive heat in the room .

Location , cleanliness

Stayed in April 2024

There is only one lift to the 7th floor and three other lift for the rest of the floors. Despite this, the 7th floor lift was always being utilised by housekeeping staff and guests that needed to get to the other rooms. This made the waiting time quite long. I would suggest that they keep a sign on that lift that says it’s only for 7th floor guests. Another issue was that the cleaning staff kept knocking and talking loudly at 8am. I thought it was too early. In addition, housekeeping took more than one hour to bring the ironing kit to my room and then they never picked it up (in the next three days).

The rooms are clean and cozy and the location is perfect. The blonde (Italian?) receptionist was very efficient and helpful.

Stayed in April 2024

The food in the bar/ restaurant could have been better . We had the light bites but the portion sizes were quite large.

The location is good, we could walk there from St Pancras, and back from the theatre in the evening. The breakfast was standard, we had everything we needed.

Stayed in March 2024

Could do with some modernisation, paint work/carpets fresh look

Location

Stayed in March 2024

Noisy and and very loud door closings Shower is not hot and shower tray fills quickly and get s about to flood

Central

Stayed in March 2024

No full length mirror in the bedroom. Bathroom very small. The toilet roll holder so close to the toilet that you knock the roll off when sitting down

Breakfast was great, so wee staff and had a quick.check in and out. Room was clean

Stayed in March 2024

There was some issue with invoicing but at the end they could manage.

Perfect location in the heart of London.

Stayed in January 2024

Rooms too small.

Location

Stayed in February 2024

This is a super-specific issue that will only apply to a few people, but I use a CPAP machine and the outlets by the bed (at least on the 7th floor) are USB-A and USB-C. If you need to plug in with a regular pronged plug, you will need to sleep with your head at the foot of the bed. This was perfectly comfortable, just something to be aware of.

We booked into 6 nights at the President the day we arrived in London, after other accommodations fell thru. In the end I felt very lucky that we ended up here instead! We stayed in a pretty teeny 7th floor room but the bathroom was a nice size and it was perfect for two people spending most of our time out and about. Staff was consistently terrific - kind, helpful, and patient even when things were very busy. We added daily breakfast to our stay and it was a very good value - the same selection every day, but so much variety that it doesn't get boring, and the food is fresh, nicely presented and very good. SUPER clean - lobby, dining room, hotel room, even the elevators. Our room was always turned in a timely fashion. You can tell that this hotel is well-staffed and that they are very concerned about the comfort of their guests. The location is very close to a traditional pub, a terrific bakery, the subway, the British Museum, the British Library, multiple bus lines, a full Waitrose grocery store, a lovely park, and many convenient places to eat. Couldn't be better.

Stayed in March 2024