Room was very warm and fan did not rally cool it down. No proper desk space other than end of the breakfast bar - very small space.

Quite location and had all the basics in the kitchen space

Stayed in June 2024

The bed was not particularly comfortable. We anticipated hotel staff. A small sofa rather than the bench would have been more comfortable. The staff was very helpful (holding our bags).

The room was clean and met our needs. The kitchen allowed us to eat comfortably. The restaurant lunch was excellent. The location was helpful. The internet access was clear and worked well.

Stayed in June 2024

I wasn't able to get in the room until 3pm even though it was ready as there was no one to call until then, I had been on the road since 8am, arrived about 11.30am and was very tired, would have been great to get into the room and get settled earlier

Facilities and staff were excellent

Stayed in May 2024

Bathroom was a tad small and tight

Quirky and creative, loved the bar, good parking and location. Very clean and tidy room 👍

Stayed in June 2024

Not enough plug points in apartment. Had to put kettle on the kitchen stool to boil it.

Bed was comfortable. Nice and quiet. Kitchen well stocked. Shower very good

Stayed in June 2024

All good.

Good value, good location. Hotel has interesting interiors based on industrial heritage. Very good value place to stay in an excellent central location. Sandra was very helpful.

Stayed in June 2024

Very basic. Bizarre bench in the living area and uncomfortable high seats in the kitchen area. Wouldn’t be able to relax there again all. Noisy extractor in bathroom

It was well located for the event I was attending but otherwise the location is not good. Nice pillows

Stayed in June 2024

The only thing that could be improved is that there is no lift. On the upper floors it means several flights of steps to be negotiated.

I have stayed here many times and it is always very convenient, spacious and good value for money.

Stayed in June 2024

Lovely staff and the bar/rest next door is really fun and also has lovely staff. No problem with parking and location was good for us and why we needed to be in Stoke on Trent. Spode museum/shop on same site but unfortunately we didn't have time to visit. Rooms were clean. Bathrooms and showers good. Hairdryer and iron as well! Little kitchen had enough for self catering a short stay, which was perfect for us.

Stayed in May 2024

A small table to eat on would be nice.

Modern / clean / compact rooms with great beds and full kitchen and bath located on the site of the old Spode factory grounds. 10 min. walk from train station. Lots of ammenities right around the corner.

Stayed in May 2024

I mean it was a little worn out but I feel it was fair for the price. There was a weird smell coming from the sink, but you can block it and then it's gone.

It's a large, "home-y" style room/studio next to a pub. If you need a night or two in Stoke, it feels like a safe bet, plus you can eat some good food in the pub downstairs. Everything worked and I could have a nice cup of tea, so can't complain. Sleep wasn't bad either, just the squeaky bed mattress could be changed.

Stayed in May 2024

Lack of table - just a small table would be useful for those eating in kitchen

Comfortable, great facilities, kitchen and chairs

Stayed in May 2024

I have stayed here before and it just wasn’t clean enough this time. Dusty and I found hair a fingernail in the bathroom. Room 108 needs a desk, the church pew sofa in there is a waste of space and utterly uncomfortable.

Convenient location, quirky setup, spacious

Stayed in May 2024

Beds Too hot airless on the top floor

No breakfast

Stayed in May 2024

Air conditioning in the room

Good

Stayed in May 2024

The reception hotel is open too short time

The ambiance was real cool with the restaurant and the bar

Stayed in May 2024

The room could do with a table or vanity unit as storagespace is not great given the size of the room.

The location is very handy, and the rooms are clean.

Stayed in May 2024

Bit difficult to find the way in, which is through the restaurant. Had to wait for a while to check in as restaurant staff busy with other customers. Nice to have fresh milk, but it was on the turn, and not enough of it. 10am check out a bit early.

Was particularly grateful that they were able to store my bag after I checked out.

Stayed in May 2024

Great place to stay comfy bed neat little apartment very peaceful.lovely full English breakfast available at the restaurant on site at &15 plus drinks quality ingredients and friendly staff.would definitely stay here again….. Don’t forget photo IID you can’t check in without that and a bank card to use for a £50 holding fee that’s put back into your account once the room has been checked for damage

Stayed in April 2024

It was not well sign posted. The restaurant downstairs said they had no tables available - I was on my own so I would expect that to be an easy ask - I could only get food from them via a delivery app!? I did have a really nice breakfast the following morning. Although the accommodation was self catering it would be useful if property had an arrangement wit the on site restaurant. Bit of advice if coming from the station - turn right not left as the booking finder makes the walk much longer.

I did not realise that the property was part of the previous Spode factory. The room was large with a possible three person occupancy. Facilities good if you wanted to self cater- there was a large Sainsburys about 10 minutes away for provisions. See comments about on site restaurant below. If you are interested in Spode and pottery in general there is also an onsite museum with shop.

Stayed in April 2024

The restaurant downstairs was closed so we ordered a take out, only to find there were no plates and only one fork.

Great location. Easy check in. Good communication. Clean apartment.

Stayed in April 2024

Couldnt get in as gate was locked after 10pm and no one answered my calls (perhaps night porter's number should be on the card)

Always a nice to stay here

Stayed in April 2024

Very basic and quite dusty.

Great location and great bar.

Stayed in April 2024

Difficult to open some windows for extra ventilation

Small room with all comfort. Kitchenette was well equipped, clean bathroom with comfortabel shower.

Stayed in March 2024