Elenora Street, Stoke on Trent, ST4 1QD, United Kingdom
#20 of 75 Holiday rentals in Stoke on Trent
Guests' ChoiceBased on 755 hotel reviews
8.1Cleanliness
8.8
Comfort
8.6
Location
8.3
Facilities
8.4
Staff
8.4
Value for money
8.4
Free WiFi
9.1
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End of dialog contentReviewed: 30 April 2024
Gwen
United KingdomGreat place to stay comfy bed neat little apartment very peaceful.lovely full English breakfast available at the restaurant on site at &15 plus drinks quality ingredients and friendly staff.would definitely stay here again….. Don’t forget photo IID you can’t check in without that and a bank card to use for a £50 holding fee that’s put back into your account once the room has been checked for damage
Stayed in April 2024
Reviewed: 29 April 2024
Peter
United KingdomIt was not well sign posted. The restaurant downstairs said they had no tables available - I was on my own so I would expect that to be an easy ask - I could only get food from them via a delivery app!? I did have a really nice breakfast the following morning. Although the accommodation was self catering it would be useful if property had an arrangement wit the on site restaurant. Bit of advice if coming from the station - turn right not left as the booking finder makes the walk much longer.
I did not realise that the property was part of the previous Spode factory. The room was large with a possible three person occupancy. Facilities good if you wanted to self cater- there was a large Sainsburys about 10 minutes away for provisions. See comments about on site restaurant below. If you are interested in Spode and pottery in general there is also an onsite museum with shop.
Stayed in April 2024
Reviewed: 24 April 2024
Lucy
United KingdomThe restaurant downstairs was closed so we ordered a take out, only to find there were no plates and only one fork.
Great location. Easy check in. Good communication. Clean apartment.
Stayed in April 2024
Reviewed: 22 April 2024
Ryan
United KingdomCouldnt get in as gate was locked after 10pm and no one answered my calls (perhaps night porter's number should be on the card)
Always a nice to stay here
Stayed in April 2024
Reviewed: 17 April 2024
Steven
United KingdomVery basic and quite dusty.
Great location and great bar.
Stayed in April 2024
Reviewed: 13 April 2024
Karolien
BelgiumDifficult to open some windows for extra ventilation
Small room with all comfort. Kitchenette was well equipped, clean bathroom with comfortabel shower.
Stayed in March 2024
Reviewed: 4 April 2024
Robert
United KingdomNothing
Close to train station so ideal for not using car. Spacious with all facilities needed.
Stayed in January 2024
Reviewed: 1 April 2024
Jayne
United KingdomIt was noisy in the early morning from delivery trucks and cleaners. In the room there was no table or luggage stand or dressing table area. Only 1 chair in the room for 2 people. There was no one from the main hotel to check us in, we had to find someone from the restaurant to help us as the hotel staff where unavailable even though we arrived within the designated time. No one to check us out either. Reception area was unmanned the whole time we visited.
The room was clean and tidy and well located with good access to the local area. The restaurant and bar was a great experience. The price was good value for a basic room.
Stayed in March 2024
Reviewed: 1 April 2024
L
IrelandI would have liked to have been able to leave my bag there for a few hours after checkout - especially since checkout is so early (10am).
Very comfortable bed and apartment. Lovely armchair but the sofa bench was very narrow. The room was spotless, spacious and the shower was great. You could control the heating, open windows and the wifi worked well. As for the location, it was perfect - had a great visit into the Spode visitors centre next door and three mins from the Hippy Cafe, London Road and ten mins from Staffordshire Uni. All questions were answered promptly and it was a relaxing - and quiet - place to stay.
Stayed in March 2024
Reviewed: 23 March 2024
Chris
United KingdomInternal signage was lacking. Struggled to find my way out of the property
A well fitted out apartment
Stayed in March 2024
Reviewed: 20 March 2024
Derek
United KingdomNeeds somewhere to hang towels in the bathroom instead of in the sink and on the loo. Bed springs were a bit noisy but reasonably comfortable. Room was too hot a didn’t respond to radiator settings, had to keep the windows open. Light in the kitchen area was too dim.
Clean, light and airy room with separate kitchen area.
Stayed in March 2024
Reviewed: 18 March 2024
Gerard
IrelandNoise and distance
Grand nit really close to racecourse
Stayed in March 2024
Reviewed: 10 March 2024
Vivienne
United KingdomI was staying alone and the corridors to the rooms are quite austere like a school corridor. I probably wouldn’t have noticed this if I’d been staying with others though. Alone I felt slightly vulnerable as also it’s an unmanned accommodation. The biggest thing I didn’t like was that a deposit was taken on arrival - not a credit card guarantee but the cash actually left my bank! And as of the day after I checked out it hasn’t been refunded. This makes for an expensive night and/or a very unwelcome borrowing of my money! If I’d had it straight back in check out day I wouldn’t have commented but to be without the money and not know when I’m getting it back is not acceptable in my view. There was no one to ask as it’s an unmanned reception most of the time. I messaged the property and they said it can take 8- 10 days to get your deposit back and that depends on your bank. I don’t think this is reasonable and it would stop me staying here again.
The person who checked me in was friendly. The actual room is a good enough size and very clean. There is direct access from Quarter and Factory floor. There are a lot of security doors where you need your key to get through.
Stayed in March 2024
Reviewed: 9 March 2024
Lucy
United KingdomThe check-in procedure
Good location, nice and close to train station, clean room, clean bed linen. Good restaurant bar downstairs.
Stayed in March 2024
Reviewed: 4 March 2024
Vburton
United KingdomCould have done with a spare toilet roll as there wasn't a full roll but I was only there one night so it wasn't too much bother.
Easy self check in and helpful friendly staff. Well equipped and comfortable, wifi was good - I was able to work without a problem and stream TV while relaxing in the evening. Close to the train station and shops but wasn't too noisy and the blinds kept the light out well.
Stayed in March 2024
Reviewed: 20 February 2024
Fiona
United KingdomWe turned the radiators off but the room still got very hot.
Excellent location for town centre Easy check in process Clean and tidy room with good kitchen facilities and nice bathroom Brilliant value for money
Stayed in February 2024
Reviewed: 19 February 2024
Letitia
United KingdomWe stayed in apartment 105, there was a bedroom and another bed in the living room where our child dlept, but there was no bedroom door on the actual bedroom, which we thought was strange
The apartment had everything we needed, the locality perfect, shops on doorstep, bar and restaurant downstairs, the block was extremely quiet
Stayed in February 2024
Reviewed: 14 February 2024
Panagiotis
United KingdomWas quite difficult to find rooms
Was providing all needed comforts
Stayed in February 2024
Reviewed: 11 February 2024
Dan
United KingdomA steep step as you entered the room, extremely dangerous in the dark , carpet was dark as well, which resulted in a fall. Could have been pre warned.
Stayed in February 2024
Reviewed: 4 February 2024
Adele
United KingdomBed was a little hard for my liking but that is just personal preference
Room was very clean and spacious. We had a 2 bedroom apartment. I loved the little kitchen and the fact it had 2 bathrooms
Stayed in February 2024
Reviewed: 22 January 2024
Joe
United KingdomA toaster in the kitchen would be handy - although there is a grill.
The rooms are spacious and clean. The beds are comfy, the kitchenette is well supplied and the staff are friendly and helpful.
Stayed in October 2023
Reviewed: 24 December 2023
Brian
United Kingdombar shuts on tuesday which was the day we stayed but we did know this before we booked so not a problem really
everything was excellent
Stayed in December 2023
Reviewed: 24 December 2023
Lennie
United KingdomBuilding seemed very odd !
Room excellent
Stayed in December 2023
Reviewed: 21 December 2023
Caroline
United KingdomDidn't find the lift, if mobility is an issue ask about lower floor room and/or lift access.
Cosy, comfortable apartment with everything we needed for a short stay. Very powerful shower and good WiFi. Short walk from Stoke Station and close to shops for Stoke specialities London Road Oatcakes and Wright's pies. Sandra (manager) was very helpful and self-check in was straightforward.
Stayed in December 2023
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