19 Bridge Street Porters Coffee Shop, Helmsley, YO62 5BG, United Kingdom
#2 of 5 B&Bs and Inns in Helmsley
Guests' ChoiceBased on 55 B&B reviews
9.6Cleanliness
10.0
Comfort
10.0
Location
10.0
Facilities
9.5
Staff
10.0
Value for money
9.4
Free WiFi
10.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 29 June 2024
Jane
United KingdomNothing
Wonderful hosts in Monika and Tony. Very warm, friendly and helpful. Beautiful room and bathroom, spotless. Scrumptious breakfast. Great parking. Perfect location. Highly recommend, can’t wait to stay again. (P.S. The sandwich you gave me for the journey home was delicious) 💜to Brie. Thank you ☺️
Stayed in June 2024
Reviewed: 27 June 2024
Deborah
United Kingdomnothing
the customer service is exceptional. so friendly and couldn’t do enough to make the stay so comfortable.
Stayed in June 2024
Reviewed: 18 June 2024
Lesley
United KingdomNothing… all excellent.
What an absolute delight to stay with Monika and Tony, such lovely hosts, extremely friendly and welcoming. They can’t do enough for you. We had a wonderful stay at Porters. The property is absolutely spotless, we stayed in the room with the bath.. stunning. The bed was super comfortable. The room was very clean.. and had all the little extras you need for a couple of nights stay. Breakfast was very good, especially the fruit and yoghurt, but there is a good choice of food on offer, and nothing is too much trouble. We would highly recommend staying at Porters, and when we return to Helmsley, we will certainly stay with them again. 🥰
Stayed in June 2024
Reviewed: 10 June 2024
Sam
United KingdomVery sweet little place. Lovely size room. Parking was very helpful too.
Stayed in June 2024
Reviewed: 9 June 2024
Duncan
United KingdomNothing
Outstanding hosts, warm and welcoming, conversational and professional. Very flexible about breakfast times, and contents. All in the atmosphere of a warm and friendly cafe/home. Supermarket, bank, cafes, restaurants all nearby
Stayed in June 2024
Reviewed: 7 June 2024
Jessica
United KingdomA warm welcome, beautifully renovated room and a fantastic breakfast!
Stayed in June 2024
Reviewed: 27 May 2024
Trish
United KingdomA kettle would have been nice in the room.
Monia was a fantastic host. Our room was extremely comfortable. Breakfast was lovely. We will definitely return.
Stayed in May 2024
Reviewed: 15 May 2024
Judy
United KingdomNothing
I asked for fresh fruit and had a beautiful glass of yoghurt and fruit each day
Stayed in May 2024
Reviewed: 14 May 2024
Philip
United KingdomWe missed being able to make our own tea / coffee in the room as this is not catered for. Whilst we really enjoyed our breakfast of yogurt and fruit, it would have been nice to have the option of a traditional cooked breakfast, although bacon butties are available.
Bedroom and Bathroom were of a high standard of decor and fittings. Monica and Tony were terrific hosts and were able to give recommendations for evening meals. Monica bakes beautiful scones! Private parking at rear of the premises was very handy. Location good being pretty central in Helmsley.
Stayed in May 2024
Reviewed: 8 May 2024
Shari
CanadaShould have stayed longer.
Our hosts were exceptional and looked out for our needs and interests. We enjoyed getting to know them too, as contact with the local community makes visits more enriching. Plus, staying at a cafe is a bonus.
Stayed in May 2024
Reviewed: 4 May 2024
Richard
United KingdomNothing to improve.
The location was perfect for our short stay. Historic town with easy access to the moors and coast. A wonderful welcome from Monika and Tony, made us feel as if we were home from home.
Stayed in April 2024
Reviewed: 2 May 2024
Christine
United KingdomTea making facilities in room would be appreciated
Excellent breakfast. Hosts very friendly and welcoming. Good location. Would highly recommend
Stayed in April 2024
Reviewed: 30 April 2024
Yvonne
United KingdomThere was nothing I didn’t like but it would have been good to have coffee making facilities in the room.
The location was brilliant, easy to get to anywhere in Helmsley. Lovely hosts. Great parking. Lovely breakfast. The bed was very comfy and the bathroom was amazing.
Stayed in April 2024
Reviewed: 22 April 2024
Gail
United KingdomN/A
Lovely hosts and a great big bedroom/bathroom. Breakfast in the coffee shop was nice.
Stayed in April 2024
Reviewed: 14 April 2024
Ines
SwitzerlandNothing ... Everything was perfect!
What a gem! Warmest welcome and hospitality, wonderful room with high quality furnishings and materials, a fantastic bathroom, and a gorgeous breakfast made our two-days stay at the Porters an unforgettable experience. Thank you!
Stayed in April 2024
Reviewed: 2 April 2024
Judy
United KingdomPretty much all great!
It was right in the middle of town with parking - the hosts were very friendly and helpful in suggesting places to eat etc - room tastefully furnished - breakfast served by a wood burning stove - very cosy
Stayed in April 2024
Reviewed: 1 April 2024
James
United KingdomNothing.
The space. The hosts. Location. The comfortability. All were amazing!
Stayed in March 2024
Reviewed: 31 March 2024
Elizabeth
United KingdomSlightly noisy on the main road with window open, but there’s very little traffic coming past overnight. A kettle with tea & coffee is the only extra thing we would have liked but overall we absolutely loved staying here and would stay there again happily
Lovely room with big bed and a really great breakfast in the cafe downstairs
Stayed in March 2024
Reviewed: 29 March 2024
Mark
United KingdomWe would have liked a broader breakfast offer including for example porridge/cereal, a full English breakfast, scrambled or poached eggs etc, but we realise that this is very much a question our personal preference rather than an essential requirement.
Monica and Tony were excellent and friendly hosts. Our room was huge and the shower/bath were great. Our bed was exceptionally comfortable and all other facilities very good. Breakfast was substantial. We also got some great tips re local pubs and restaurants, for example the Helmsley Brewery.
Stayed in March 2024
Reviewed: 24 March 2024
Charlotte
United KingdomNothing.
Lovely big, warm comfy room above a cosy coffee shop in the heart of Helmsley. Monika the host was absolutely brilliant. Fabulous breakfast. Highly recommend staying here.
Stayed in March 2024
Reviewed: 10 March 2024
Elisabeth
SwitzerlandN/A - just perfect, don't change anything !
Haven of comfort & warmth! Super kind hosts, we'd love to stay longer and will definitely be back ! Room and bath was so welcoming and comfortable ! Breakfast with warm scones, just out of the oven, perfect cappuccino... wish I could share the smell with you! Also, private parking much appreciated !
Stayed in March 2024
Reviewed: 27 February 2024
Tony
United KingdomThe location was great - near to the square in Helmsley. Hosts Monia and Tony were fabulous and provided a lovely atmosphere. Breakfast was in the coffee shop and literally had choice of anything - fruit and yogurt, scones, bacon butties and drinks in abundance. Room was beautiful and very comfortable. Loved our stay and can’t wait to stay again.
Stayed in February 2024
Reviewed: 19 February 2024
Gillian
United KingdomGorgeous big bed, very comfortable and warm. Bath and shower in large bathroom. Excellent breakfast. Wonderful friendly hosts. Location perfect
Stayed in February 2024
Reviewed: 19 February 2024
Suzanne
United KingdomNothing
The hosts were simply lovely…..they were very welcoming,gave great tips on what do and where to go. The room was spotless and beautifully presented, the bed was huge and I had a fantastic nights sleep. The breakfast was varied, the Greek yogurt and fresh fruit was lovely. On our last day we were given a goody bag of their scones which were delicious, thank you.
Stayed in February 2024
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content