Nothing

Well laid out ,, inviting

Stayed in April 2024

Nothing

It’s so charming

Stayed in April 2024

Good location Friendly staff Very clean Comfortable rooms and lounge, bar areas Lovely grounds

Stayed in April 2024

Nothing to dislike, although it must be said that the reception staff need to be more welcoming and as friendly and pleasant as are the restaurant and bar staff. We are elderly and after struggling up to the first floor with heavy luggage, we found out that there was a lift! The reception staff should have pointed this out to us, as it is not visible from the reception area. In addition, on checking out, a cheery “Thank you for staying at The Petwood. Have a safe journey.“ wouldn’t have gone amiss either. The ladies need training in customer relations in my opinion.

We loved the history of the hotel Very interested in WW2 history, so where better than to stay at The Petwood and walk in the footsteps of the heroic Dambusters. Beautiful, well tended grounds. Woodland setting- pleasant, flat walk into village centre Excellent breakfast with super choice. Efficient and pleasant waitresses. We had dinner in the restaurant on the first night. Good menu. Waitress Karen was very friendly and helpful. Woodhall Spa is a charming village with a lovely high street; interesting shops, hotels, bars and cafés. Home of the Dambusters Squadron, so steeped in history. Woodland setting. A visit to the unique Kinema in the Woods is an absolute must. Like stepping back in time.

Stayed in March 2024

Second days breakfast was buffet style due to volume of people, disappointed. Lack of staff is not a reason to lower your standards. Don't devalue your customer experience to fit your budget.

Location and its history. Staff were friendly and attentive.

Stayed in April 2024

No explanation for buffet breakfast on the 17/4 and did not like the brusque manor of head waiter who did not prioritise his clients - even pulling a table across passage way in and out of dining room so people could not pass through easily especially with poor mobility. The mood of the staff in the dining room was severely depleted on that morning.

The breakfast was lovely except when it changed to a buffet style and many things were off the menu. Could have gone to a budget hotel if I wanted a buffet breakfast.

Stayed in April 2024

The wallpaper in the room was coming off of the wall, there is no full length mirror and the heating downstairs wasn't powerful enough making it cold. Table in the bar was sticky where it hadn't been cleaned properly

Lovely location Woodall Spa is a well kept village and the grounds of the hotel are lovely. Breakfast was OK bit dry.

Stayed in April 2024

The bar area could be better little atmosphere

Nice and quite

Stayed in April 2024

The fact that we had to leave to come home.

The breakfast was very good, a large choice for both english and continental. Both meals we enjoyed in the bar were value for money and the restaurant meal was exceptional. We will definitely stay here again. My sister and her partner have booked to stay in September on our recommendations.

Stayed in April 2024

Breakfast was excellent. Room comfortable and well equipped. Very clean.

Stayed in April 2024

Nothing

We love the petwood have stayed here a few times. Love the whole hotel and being able to sit outside and have a drink

Stayed in April 2024

Nothing

Warm welcome

Stayed in April 2024

The size of the single room

Stayed in April 2024

The bar closes too early. It’s a shame there was no service in the Squadron Bar. There is a bit of a musty smell throughout the corridors and rooms but I can understand this being an old property. The experience could be improved if the smell could be freshened up.

We are an RAF family. The history of the place won us over. It’s a beautiful building.

Stayed in April 2024

for us we preferred to be waiter served rather than self service

we liked the room and the service, the breakfast was ok with all the basics in place, scrambled eggs, fried eggs, bacon, sausage, tomatoes, mushrooms, hash browns, the tea and coffee and toast were served at your table, cold table had all your cereals and small jars of fruit, with bread and croissants and pana chocolates etc.

Stayed in April 2024

Breakfast buffet very cramped in the bar area Wanted to see the photos in the bar area it was after all its history of why we stayed there but the empty breakfast silver food holders where still out even as we were leaving Noisy in the room from staff emptying into the outside bins

Good for parking Clean

Stayed in March 2024

The staff were extreme friendly and, along with my three golfing friends, we enjoyed an excellent meal in the restaurant.

Stayed in March 2024

Wi-Fi services throughout the hotel are not in line with expectations. Very slow data transfer which makes even the basics of internet browsing difficult, meaning you have to rely on switching to mobile data.

The surrounding area is beautiful, especially the gardens within the hotel grounds. Great location to the nearby town centre and also close to local elements such as the Viking Way. Very peaceful and also felt safe.

Stayed in April 2024

Love it all.

Everything

Stayed in April 2024

Did have to move room due to noise from large chimney outside, staff rectified this immediately. Not enough signage in reception area to key areas, dining room, toilets, bedrooms so had to keep asking where things were but again staff were very helpful. Had Sunday lunch, wasn’t impressed with food or value for money but staff were very attentive.

Location was good for walking to the main village and Kinema in the woods, hotel had some great links to history, some lovely quirky features such as pianist during Sunday lunch. Staff were very professional and approachable, our initial room was located above the kitchen and had a noisy chimney outside, staff were understanding of the impact this could have on my sleep and moved/upgraded to us to a better room. Hotel grounds were lovely to walk around.

Stayed in April 2024

The bath plug stuck, and I couldn't let the water out of the bath. I attended a Bridgerton Ball, and the food wasn't as good as I was expecting. Dessert was inedible. I had a call the day I checked out saying that I had eaten breakfast and needed to pay, but I didn't have any as I was disappointed with the food beforehand.

Quaint Hotel in a lovely setting. Incredibly friendly staff. The garden was beautiful.

Stayed in April 2024

Felt like one receptionist was a bit cold in her demeanour. She wouldn’t engage in trying to help resolve an issue she cut me off turned and started talking to other receptionist who was lovely and polite. All other staff were lovely individuals and very helpful.

It was very comfortable and was enough beds for the family room with the kids had all the practical things.

Stayed in April 2024

Noise that could be heard throughout the night in room 221. Think it backed onto a bolier

The whole ambiance of the hotel

Stayed in April 2024

Nothing. Loved it all.

The location and the style.

Stayed in April 2024