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  5. Reviews of Pembridge Palace Hotel

Reviews of Pembridge Palace Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

55 Prince's Square, Westminster Borough, London, W2 4QB, United Kingdom

#445 of 1,012 hotels in London

Guests' Choice

Review Score

Based on 3264 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.1

  • Location

    9.0

  • Facilities

    7.8

  • Staff

    9.3

  • Value for money

    7.9

  • Free Wifi

    8.7

Verified guest reviews from real Bookers

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Showing 76 - 100

  • Reviewed: April 7, 2024

    8.0
    Good value for money in London
    • Leisure trip
    • Group
    • Deluxe Double Room
    • Stayed 2 nights

    I was staying in a Duplex (technically for 3 people), which had three beds but was quite crumpled, with a small wardrobe, and very little space in the bathroom. I used the upper floor for my stuff, but it would be pretty hard to use it at full capacity, I think. The beds were a bit hard to my taste, but I love my beds as soft as possible, so I imagine it would suit most people. The building is old, so the stairs were quite steep, and you could hear some noise through the walls.

    I think this place is a good value-for-money deal. It's nicely located on a quiet street within walking distance from an underground station, a lively area with tons of restaurants and small shops, and Kensington Gardens. It's a great location to explore Notting Hill =) Rooms were clean and had tee, coffee, water, and snacks included, which is a nice touch. The bathroom has a tab

    Stayed in March 2024

  • Reviewed: April 5, 2024

    8.0
    Good
    • Leisure trip
    • Family with young children
    • Duplex Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Location is good, nearby restaurant and shops.Subway just a minute walk.Reception staff nice and accommodating, easy check in and check out.

    Stayed in April 2024

  • Reviewed: April 4, 2024

    7.0
    Good
    • Business trip
    • Solo traveler
    • Standard Single Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Room was very small.

    Friendly staff, good location close to Kensington Gardens.. Was ok for a few days.

    Stayed in March 2024

  • Reviewed: April 3, 2024

    8.0
    Overall is a as fine for us
    • Leisure trip
    • Family with young children
    • Quadruple Room (Lower Ground Floor)
    • Stayed 3 nights
    • Submitted from a mobile device

    Small space for family and beds were uncomfortable

    Affordable and close to everything!

    Stayed in March 2024

  • Reviewed: April 3, 2024

    9.0
    Good choice for a short stay in London
    • Business trip
    • Solo traveler
    • Standard Single Room
    • Stayed 2 nights

    single room might be too small for longer stay

    ideal location and position very close to Metro and Hyde Park

    Stayed in March 2024

  • Reviewed: April 3, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Just the rooms are little tiny and wordrobe very small.

    Great location, receptionist and breakfast very pleasant.

    Stayed in April 2024

  • Reviewed: April 3, 2024

    7.0
    it was good.
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night

    the rooms are very small so if you look for a place to stay for many days, maybe it's not right for you

    the location was really great, in a very beautiful neighbord. the staff was lovely and there many were thing to do close to the hotel.

    Stayed in April 2024

  • Reviewed: April 2, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Deluxe Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    it’s an older building so the floors were uneven and creaky and the facilities showed some age, but nothing too bad

    comfortable beds, good location (close to Kensington gardens, 10 min walk from two underground stations), very friendly staff

    Stayed in April 2024

  • Reviewed: April 1, 2024

    7.0
    Good location, nice staff
    • Leisure trip
    • Travelers with friends
    • Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The floors are uneven at the 4th floor, which means there is a significant gap under the doors, therefore you can hear every passing person and the privacy is let’s say questionable..

    The location is amazing, feels safe, close to shops, metro and anything needed. Breakfast is good, fair selection, nothing too fancy but fair. The staff is very nice and helpful. The hotel has a nice backyard terrace.

    Stayed in March 2024

  • Reviewed: March 30, 2024

    7.0
    Decent, fair price for the location
    • Leisure trip
    • Family with young children
    • Family Duplex
    • Stayed 1 night
    • Submitted from a mobile device

    Old room, the water system made a very strange noise every time you flushed, took a shower etc. it’s not exactly something you can make up for with free tea and coffee.

    Staff nice and friendly especially the cleaners were very polite ,comfy beds

    Stayed in March 2024

  • Reviewed: March 30, 2024

    7.0
    Very pleasant
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Very small room and very hot

    Great location. Friendly and helpful staff

    Stayed in March 2024

  • Reviewed: March 28, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Clean andcomfortable with friendly staff. In a fairly quiet street but only a short walk from the tube.

    Stayed in March 2024

  • Reviewed: March 27, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Set my daughters allergys off (dust mite)

    Area was nice staff were lovely

    Stayed in March 2024

  • Reviewed: March 26, 2024

    9.0
    Good Choice for a City Break!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Staff are friendly & helpful. Great location, near shops & underground yet peaceful at night to rest in quiet district.

    Stayed in March 2024

  • Reviewed: March 26, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Room a little cramped. Minor point - the artificial plants around the exterior didn't sit well with the natural plants.

    Good location for London Underground. Pubs and good choice of restaurants and cafes nearby. Staff very helpful and friendly. Clean room. Excellent value for central London.

    Stayed in March 2024

  • Reviewed: March 25, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    It is a great hotel, in a nice area, the staff always available for your questions and very close to all transport connections

    Stayed in March 2024

  • Reviewed: March 25, 2024

    9.0
    Short break in London
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The room was warm. We were on the 4th floor, so we slept with the window open.

    The staff were amazing, lovely, & friendly, & the hotel was a 10 min walk to the nearest tube station. We were upgraded to a triple room from a twin, the rooms had tea & coffee with cookies & there was water in the mini fridge if you wanted this. We arrived early & because a room was ready, we were allowed to book in. The shower water was always piping hot, but you did have to fiddle a bit to get this right.

    Stayed in March 2024

  • Reviewed: March 25, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Location

    Stayed in March 2024

  • Reviewed: March 24, 2024

    8.0
    Really good value, will be back
    • Business trip
    • Solo traveler
    • Deluxe Double Room
    • Stayed 1 night

    My room was very hot, even when I opened the window and turned down the heat. The rooms are pretty small but I only stayed 1 night so it didn't bother me.

    I thought it was great value, brilliant location and gave me everything I needed. It's in a really nice part of London, close to Tubes/Buses and just a really great area.

    Stayed in March 2024

  • Reviewed: March 24, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Standard Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    I'd like again to come back, but AC would be needed

    Stayed in March 2024

  • Reviewed: March 23, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    No decaffeinated coffee available.

    Friendly staff. All complimentary items replenished fully every day. Great location.

    Stayed in March 2024

  • Reviewed: March 23, 2024

    8.0
    Clean quiet and we'll maintained
    • Business trip
    • Solo traveler
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    A bit stuffy but thankfully I could open a window

    Quiet location, larger than normal rooms, clean and decent bathrooms. Complimentary tea, coffee, biscuits and plenty bottled water in each room.

    Stayed in March 2024

  • Reviewed: March 22, 2024

    9.0
    Will be back again!
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Everything was good !

    Great location ! Excellent facilities Good breakfast and friendly staff

    Stayed in March 2024

  • Reviewed: March 20, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The fact that it was too hot in the bedroom and there was no way to adjust the temperature, the heating was already off.

    The location, the personnel, the cleanliness

    Stayed in March 2024

  • Reviewed: March 20, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Duplex Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Great location, friendly staff, good breakfast, and comfy beds.

    Stayed in March 2024

Showing 76 - 100

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