15 Calton Hill, Edinburgh, EH1 3BJ, United Kingdom
#46 of 169 hotels in Edinburgh
Guests' ChoiceBased on 2390 hotel reviews
8.4Cleanliness
8.8
Comfort
8.9
Location
9.5
Facilities
8.3
Staff
9.1
Value for money
8.1
Free Wifi
8.9
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: February 5, 2024
Ian
United KingdomQuiet and peaceful
Stayed in February 2024
Reviewed: February 4, 2024
Lynn
United KingdomLocation was fantastic from Edinburgh Waverley very convenient.
Stayed in February 2024
Reviewed: February 3, 2024
Catherine
United KingdomLoved the whole experience, it is an amazing hotel in a fantastic spot, i highly recommend this for anyone visiting beautiful Edinburgh.
Stayed in February 2024
Reviewed: February 2, 2024
Barbara
United KingdomBeds too soft, pillows too small.
Warm welcoming staff and beautiful decor and great location.
Stayed in February 2024
Reviewed: January 29, 2024
Sabrina
GermanyThe pillows were very uncomfortable. Except of that I can't really say something bad about the hotel.
Breakfast was really good and the interior design posh and classic. Personnel was always service oriented and polite.
Stayed in January 2024
Reviewed: January 26, 2024
Paul
United KingdomLocation and shower
Stayed in January 2024
Reviewed: January 24, 2024
Duncan
United KingdomPity the lift was out of commission as we were on the top floor but we were pre warned and it wasnt a huge problem.
Quality hotel in a building of character set in a central location. Staff very friendly and helpful.
Stayed in January 2024
Reviewed: January 24, 2024
Barbara
United KingdomHeating was too high couldn’t open windows. Lift being serviced so stayed on ground level and room was small.
Furnishings lovely, ambiance welcoming, decor beautiful. Staff very helpful and pleasant.
Stayed in January 2024
Reviewed: January 22, 2024
Nicole
United Kingdompicked the room on the top floor, plenty of stairs but a perfect view of calton hill. Very nice room, comfy bed.
Stayed in January 2024
Reviewed: January 21, 2024
Heather
United KingdomGrt location. Cozy lounge. Very helpful staff
Stayed in January 2024
Reviewed: January 21, 2024
Jess
United KingdomWould benefit from more modern kettle/facilities in the bedroom and definitely a good cleaning of the windows and corners of the room and bathroom, also clean new shower curtains and a good dusting
Lovely decor full of character without feeling outdated, very comfy, large bed, front desk staff were lovely and polite, even though it was close to the main road it was quiet and peaceful. Location was perfect and close enough to the centre and train station
Stayed in December 2023
Reviewed: January 19, 2024
Ultramarine22
United States of AmericaIt looks old-fashioned at first glance, but that's a good thing. Quirky building with very good quality rooms, and the location is perfect--doorway feels like a secret club entrance hidden from the busy street. Lavish pastel plaid fabrics everywhere in the room, and the bathroom tiles were cute and modern. Nice soaps and thoughtful touch of chilled milk in the fridge for coffee. Desk and wifi were good so I could do a little work before wandering the city from this well-located base. Very comfortable if you don't need or want a hyper-modern hotel, but like an attractive room. I would absolutely return.
Stayed in January 2024
Reviewed: January 19, 2024
Gail
United KingdomThere could be have been more choice for the continental breakfast but it was nice. My husband thought the full breakfast could have had more sausages and bacon than one of each. Saying that he asked for extra the next time and he got it. My French toast was lovely though.
The staff were friendly and helpful. Clean room, good shower, comfortable bed. The location was perfect. Lovely area at the reception area where you could have a drink and sit by the fire. We asked for a late checkout but they said if we didn't want to pay for that there was somewhere we could store our luggage which we made use of. Saved us £35.
Stayed in January 2024
Reviewed: January 16, 2024
Jonathan
IrelandOn entering the hotel, unfortunately, reception is still behind a covid screen, which makes the whole welcome experience, well, not very welcoming, despite the staff being great. Toiletries are limited, a bar of soap and 2 small bottles of shower gel. Tea and coffee facilities are in the room and a small jar of shortbread, unfortunately, one of which looked like it had had a bite taken out of it! and the sugars and teabags are just thrown in the holders. A little attention to detail here would certainly help elevate the whole experience. That said, based on price and expectations, we would stay here again.
The hotel is well located 5 mins walk from Princess Street, 10 from the Royal Mile and a 15 minute walk from the Princess Street tram stop from the airport. A lovely fire (albeit gas) greets you on entering, which is welcoming. The rooms are clean, and the beds are comfortable. Breakfast is good, and the server is welcoming and super efficient. Food travels up or down a dumb waiter from the kitchen and, as a result, is warm rather than hot. Bar facilities are limited.
Stayed in January 2024
Reviewed: January 16, 2024
Catriona
United KingdomExcellent location for Playhouse theatre, St James Centre shopping and restaurants. Nicely refurbished hotel with good breakfast options.
Stayed in January 2024
Reviewed: January 13, 2024
Rebecca
United KingdomGreat location, the hotel is central but quiet. Friendly staff and clean, comfortable rooms.
Stayed in January 2024
Reviewed: January 10, 2024
Deborah
United KingdomThe mattresses were soft to the point of uncomfortable and the pillows were very thick and hard. This affected my sleep. Whilst the bathroom was lovely in many ways, the actual rain shower didn't produce a lot of water. I would still definitely stay there again.
The receptionists were always very friendly and helpful. It was icy cold outside and always very warm inside. It's nice being able to open the window and get fresh air. The location couldn't have been better, close to everything and yet amazingly quiet. Appealing decor with character.
Stayed in January 2024
Reviewed: January 10, 2024
Ronald
United Kingdomn/a
Convenient for New Town. Welcoming reception area with seating, and comfortable rooms.
Stayed in January 2024
Reviewed: January 8, 2024
Ailidh
United KingdomThe lift seemed a bit questionable
The style of the hotel was beautiful
Stayed in January 2024
Reviewed: January 7, 2024
Gail
United KingdomShower wasn’t great
Location was very central. Room was clean. Staff were very friendly.
Stayed in January 2024
Reviewed: January 7, 2024
Sandra
United KingdomShower was just adequate and the toilet seat was very low. I enjoyed my breakfast well enough but my poached eggs weren’t hot.
The property was in a quiet location. The hotel was quiet. Breakfast was good. Plenty of choice to suit . staff friendly.
Stayed in January 2024
Reviewed: January 3, 2024
I
United KingdomN/A
Central location
Stayed in December 2023
Reviewed: January 2, 2024
Alisdair
United KingdomContinental breakfast was underwhelming, though the cooked options were excellent.
The shower was incredible. Room furnishings were very comfortable. Location was excellent and staff were all lovely.
Stayed in December 2023
Reviewed: January 2, 2024
Charlotte
United States of AmericaNo hair conditioner with the provided bathroom toiletries. That should be standard. Also complimentary bottled water and sample packet of shortbread would have been a really lovely touch. The hotel is not inexpensive, so these additional touches would have gone far.
Quiet. Close to downtown Edinburgh sights.
Stayed in December 2023
Reviewed: January 2, 2024
Karen
United KingdomSmall but individual
Stayed in December 2023
Hopkinsville, USA
Spring, USA
Lancaster, USA
Sainte-Cécile de Masham, Canada
Bassenthwaite, UK
Ubud, Indonesia
Miami Beach, USA
Rewal, Poland
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content