Telephone House, Wentworth Street, Peterborough, PE1 1BA, United Kingdom
#6 of 15 hotels in Peterborough
Guests' ChoiceBased on 2218 hotel reviews
8.2Cleanliness
8.7
Comfort
8.7
Location
8.9
Facilities
8.3
Staff
8.8
Value for money
8.2
Free WiFi
8.6
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End of dialog contentReviewed: 11 May 2024
Terence
United KingdomWe had to leave so soon
All good all round
Stayed in May 2024
Reviewed: 10 May 2024
Merv
United KingdomGreat place to stay with friendly staff 8
Stayed in May 2024
Reviewed: 5 May 2024
Magdalena
United KingdomCoffee from the coffee machine at breakfast
Everything was great; the staff were friendly and helpful, and the bed was very comfortable. The only downside was the coffee at breakfast, which was not nice at all. I would expect better quality coffee from the Radisson.
Stayed in May 2024
Reviewed: 4 May 2024
Martyn
United KingdomThe staff seemed to be having continuous issues with the system which slowed every transaction down. Not their fault but I could tell they were frustrated by it.
Really impressed with the staff. Breakfast was superb. Will definitely stay again
Stayed in May 2024
Reviewed: 1 May 2024
Helen
United KingdomGreat location off main road but right by historic centre of Peterborough and cathedral within easy walking distance. Free parking on site. All the staff - reception, restaurant, chef, cleaners - were really friendly and helpful. Hotel was immaculate. Beds very comfortable and despite proximity to road no traffic noise. Good shower. Great breakfast buffet.
Stayed in April 2024
Reviewed: 29 April 2024
Jason
United KingdomNot a particularly well stocked bar
Decent sized room with a pretty comfortable bed. Excellent shower and bathroom. Staff were pleasant and helpful. Excellent location in Peterborough city centre. Open plan storage means you're unlikely to leave anything behind
Stayed in April 2024
Reviewed: 22 April 2024
Pete
United KingdomThe price of the beer
It's convenience for access to the town centre
Stayed in April 2024
Reviewed: 21 April 2024
David
United KingdomNo probs
Great staff
Stayed in April 2024
Reviewed: 18 April 2024
Nick
United KingdomYoung man on reception was very cheerful and helpful
Stayed in April 2024
Reviewed: 16 April 2024
Emma
United KingdomNothing
Excellent staff, breakfast, cleanliness and comfort. Handy for the train station.
Stayed in April 2024
Reviewed: 15 April 2024
Mauro
United KingdomCost too expensive for the service offered
Location
Stayed in April 2024
Reviewed: 14 April 2024
Simon
United KingdomGood selection 👌
Stayed in March 2024
Reviewed: 14 April 2024
Lindsey
United KingdomCooked breakfast was no longer self service
Convenient location for football match
Stayed in February 2024
Reviewed: 9 April 2024
Mauro
United KingdomNoise room. You can hear the cars. Better sealing or better quality windows are needed
I’ve been saying at this hotel for the past 5 years and I can see a clear decline in quality. Price is always high and service quality is declining
Stayed in March 2024
Reviewed: 9 April 2024
Barefoot
IrelandThe only issue I had was with the bathroom sink which didn't empty out and drain. I did report it though.
The staff at the hotel were friendly and helpful. The location of the hotel to town is great. The whole hotel was lovely and clean and the WiFi network was brilliant.
Stayed in April 2024
Reviewed: 7 April 2024
Rachel
United KingdomNothing
Staff were some of the best I have seen when staying and could not do enough for me and my hubby. They were so polite and helpful throughout the stay. The room was clean and comfy, and I requested a king-size bed, and they delivered this too!
Stayed in April 2024
Reviewed: 4 April 2024
Sunil
New ZealandWhile playing pool, the machine accepted a coin but didn't release the balls. My friend spoke with a receptionist who told him to use another coin rather than fix the issue. Reimbursement refused!
The staff were friendly and accommodated our bed type request. The room was clean and had almost everything needed for a short stay. It would have been nicer to have a small fridge in the room. The hotel's location was perfect for us, and having a car parking facility was a bonus.
Stayed in March 2024
Reviewed: 4 April 2024
Allyson
United Kingdomsmall details in the bathroom, rusty mirror, some limescale build up
all very comfortable
Stayed in March 2024
Reviewed: 2 April 2024
Di
ArgentinaSmell in the room, hallway too. You could hear noises from the hallway at night.
Location and staff
Stayed in April 2024
Reviewed: 1 April 2024
Doreen
United KingdomNo complaints.
Pleasant staff - nothing too much trouble.
Stayed in March 2024
Reviewed: 1 April 2024
Lynn
United KingdomRather than turning the heating up, a blanket would have been great
Great selection at breakfast, full English was great
Stayed in March 2024
Reviewed: 20 March 2024
Nicola
United KingdomI was given twin beds rather than the double bed I had requested. ( The booking details said I would get my requested bed IF it was available. The hotel didn't seem busy, only about 5 cars in the car park. I had a constant bombardment of emails asking me if I wanted to pay to upgrade, which I didn't, so I guess that's the only way you can get your 'request' met) (However, the single bed was actually very comfortable. ) Pillows were very fat and firm, so painful for my neck, I used a folded towel instead of a pillow. It would be nice to have a few different pillow options? Room was quite cold and I couldn't get the heating to work. (To be fair, I could have asked staff and I'm sure they would have helped as they came immediately when I had trouble with the TV. I was so tired I just decided to go straight to sleep instead.)
Very friendly, very helpful staff. Shower was very good, with shower gel, shampoo and conditioner available. Comfortable mattress. Excellent breakfast, good quality and selection of hot and cold items.
Stayed in March 2024
Reviewed: 10 March 2024
Susan
United KingdomNothing really
Our room was available before the scheduled time
Stayed in March 2024
Reviewed: 4 March 2024
John
United KingdomThe view of the supermarket, seen across a dual carriageway - but it is worth it for the convenient location.
the location is excellent, about 500 yards from the train station, and the same distance from the cathedral. The hotel is plain but well designed and everything worked.
Stayed in February 2024
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