Location

Stayed in June 2024

Nothing

Basic comfort value for money amazing location. No lift so ask for lower floor if you have issues climbing stairs

Stayed in June 2024

No lift and the stairs are steep

Friendly staff, spacious rooms

Stayed in June 2024

Very small rooms- fine for a one night stay but it was very cramped. The bathroom was minuscule! There are SO many stairs especially if you have a room on the higher floors. I’m fairly fit but my glutes were burning by the 3rd floor! Our room had an extremely irritating beeping sound coming from the tv that we couldn’t turn off unless we turned the power off in the room. Aircon was sporadic, the room was quite warm and the windows didn’t fully open

Easy to find, close to tube stations. The reception staff were very friendly and helpful especially when we arrived earlier than the stated check in time. The room and stairwells were clean Bedding and towels were good quality (and decent size bath towels) and the assortment of toiletries and tea/coffee provided was good. Thoroughly enjoyed having a nespresso machine in the room!

Stayed in June 2024

No lift Tight squeeze in the room (2 adults plus luggage) Tiny shower

Great location and clean room. Close to Paddington & Lancaster Gate stations.

Stayed in June 2024

Steps to get to room

Clean, lovely location close to Paddington station & Hyde Park.

Stayed in June 2024

Room needs repair, especially shower Room also needs deep cleaning, many places were super dusty Very small bathroom Pricey

Location Room that faces cortyards is super quite, you can get very good night sleep Housekeeping was excellent, daily cleaning and refilling of Coffee

Stayed in June 2024

BEST LOCATION IN LONDON!

Stayed in May 2024

no elevator and my room was on 3rd floor. but the receptionist will help you bring up/down your luggage.

I checked in at 8 pm and had to ring the bell since the entrance door was locked. The receptionist came from the sister hotel (Westbourne Hyde Park) across and helped me check in & brought the luggage up to the 3rd floor.

Stayed in May 2024

Very small room and a little noisy as our room was facing the main road

Good location and clean

Stayed in June 2024

We were surprised that there were no bar facilities, but theu were at the sister hotel across the road. We managed the stairs well, but may be a challenge to others.

View was good, room was quiet, we were at the top. Bed was comfy, facilities in the room were good and all very clean. Room temperature was easy to set.

Stayed in June 2024

Shower space was small and uncomfortable. Room size was also quite small.

Room was clean. Nice location. Loved the coffee machine.

Stayed in March 2024

no breakfast

value for money and the rooms are clean and modern

Stayed in May 2024

No elevator, no breakfast

Location and cleanliness

Stayed in May 2024

Card entry to door didn't work first time. But will be fixed with new battery.

Friendly staff, easy after hours entry and good location.

Stayed in May 2024

The bed was a little hard, however I like a soft mattress.

The hotel was in a amazing location close to shops and Paddington station to arrive from the Heathrow express. The hotel is modern and clean. The room is quite small but that is to be expected in Central London. The shower had good water pressure and we had a balcony and the roomed lots of natural light. The hotel stored our luggage for us after we checked out which was really convenient.

Stayed in May 2024

The location

The room was clean

Stayed in May 2024

Basement room

Clean

Stayed in May 2024

Could use a little TLC touch up. Walls were scuffed and smudged, the desk surface was burnt and peeling. Pillows were rock-hard.

Great, convenient location on a decently quiet street, but still close to Paddington, which is what we needed. Convenient markets and restaurants nearby.

Stayed in May 2024

Great location. Exceptionally clean and bed comfortable. Staff were very helpful.

Stayed in May 2024

Basin a bit small. Cold water pressure a bit low. Shower door left a gap which meant water sprayed onto floor.

Pleasant staff. Clean bathroom. Comfortable room.

Stayed in May 2024

Great location. About 5-6 mins walk from the Paddington and Lancaster Gate tube stations, which makes it very convenient to travel around London. Hyde Park is also 5 mins away on foot. There are also many restaurants and cafe around so you have many options to choose from. My room was big enough for one person, but this is the typical room size in London. It was very quiet during the night so you definitely get a good nights sleep. the staff were always helpful and friendly.

Stayed in May 2024

Confusing on leaving you need key card to exit but asked to put key card in box on unmanned reception which isn’t near the door.

Clean. Good location.

Stayed in May 2024

Please note no breakfast or evening meal provided but lots of places nearby to go to eat.

The hotel and the room were freshly painted and clean. Was on the third floor so very quiet. Will stay here again as close to Paddington and good restaurants.

Stayed in May 2024