Nothing

Staff were friendly and welcoming. Lovely room. Great location

Stayed in May 2024

All of it. Beautiful

Absolutely magnificent setting. The internal decor was in line with the castle.

Stayed in April 2024

Nothing

Lovely place and surroundings very friendly and welcoming lady on reception

Stayed in April 2024

Staff were excellent. Very friendly and welcoming. Very comfortable mattrass and pillows

Stayed in April 2024

There was nothing we didn't like.

This is such a friendly place to stay, it has a wonderful atmosphere and the family who live there and run it made us feel very welcome. The breakfast was delicious, there was gluten free cereal and toast which is always a bonus. We will definitely stay at Otterburn Castle again whenever we are in that area 🌟🌟🌟🌟🌟

Stayed in April 2024

The most welcoming and fantastic hosts. We had a lovely stay!

Stayed in April 2024

Absolutely nothing, cannot fault anything.

This is a family run business and a family that care about their guests. Ellie and her son Alex were so welcoming and made us feel like one of the family. The castle is absolutely stunning and has so much character and charm. The food was outstanding, amazing menu choices, cooked to perfection and beautifully presented. The room is spacious and has everything you need and the bed was super comfy. We are already planning our next visit as this place is absolute perfection 👌

Stayed in April 2024

Very welcoming and friendly staff and nothing was a problem to them.

Stayed in March 2024

N/A

We absolutely loved staying here. Super kind genuinely friendly hosts, an incredible dinner for vegan/gluten free allergies) and a wonderful atmosphere/cosy fire. Thank you so much for having us, we will be back one day.

Stayed in March 2024

We loved everything there was nothing to dislike.

The character and charm of it. It was well cared for. The interior decoration and style suited the property. The fire in reception area made the property feel cosy and the fire in the lounge too.

Stayed in February 2024

Internet access a bit hit and miss in the bedroom. This was known about before and in literature but excellent coverage in the main areas of the hotel.

staying in an amazing castle with so much character and history. Staff lovely and great attention to detail and care for their guests.

Stayed in February 2024

As we entered the foyer of the hotel..We were met by a lovely hot glowing fiřë! A lovely touch. Then the welcoming smiling faces of Alex and his Mum... the owners of the hotel ... Alex showed us to our room where I was pleasantly surprised by the size of it! Bed was lovely and comfy ... We ate in the restaurant and the food was delicious!! I'd highly recommend the salmon on a bed of beans. And the sticky toffee pudding! We had a lovely 2 night stay in this friendly relaxed beautiful castle in the countryside x ⁹

Stayed in February 2024

No lift to get to 2nd floor, however staff are willing to carry all bags up and down staircase.

Very pleasant stay, warm comfortable room, very friendly staff.

Stayed in December 2023

N/A

Staff were excellent, food was lovely, place was stunning. Would love to revisit

Stayed in December 2023

Nothing

Staff were amazing, room was massive lovely and warm. Would deffo go again

Stayed in December 2023

Absolutely beautiful building

Stayed in December 2023

the weather but the staff couldnt help that

Staff was friendly and very helpfull. Room was clean and comfortable. Breakfast was lovely.

Stayed in November 2023

Bed uncomfortable due to being very soft and lumpy pillows.

Beautiful place full of character, lovely lounge area with log fire to chill with a drink.Very large bedroom and bathroom which also had lots of Character. Food was amazing.

Stayed in November 2023

Nothing to not like

Evening food and breakfast were excellent

Stayed in November 2023

N/a

Great character

Stayed in November 2023

The breakfast was exceptional and very tasty

Stayed in November 2023

We had a fantastic stay at Otterburn Castle. The hospitality was second to none. We will definitely be returning one day with our son as he would love to experience a stay in the castle! The bed was so comfy, probably the comfiest bed we’ve ever slept on! We had a gorgeous meal before we attended a wedding on the evening and the breakfast was faultless!

Stayed in October 2023

Couldn't fault anything.

The staff were so friendly and welcoming. We took our grandchild with us but had booked a double room as Booking.com only had an option of a family room for an extra £80. As we were taking our own travel cot this wasn't necessary. The reception staff were so good about this and made a fuss of our grandchild. We offered to pay for her breakfast but they wouldn't hear of it; said she could have whatever she wanted. The room was spacious and the bed comfy. The bathroom had nice toiletries. Breakfast was delicious. A good selection of cereals, juices etc and the cooked breakfast very enjoyable. The hotel is quirky set in lovely grounds. We'd stayed as attending a wedding close by so didn't get to try the restaurant unfortunately. The surrounding countryside was beautiful. A very pleasant stay.

Stayed in October 2023

Interesting historical building The breakfast was lovely

Stayed in October 2023