13-15 Osborne Rd, Jesmond, Newcastle upon Tyne, NE2 2AE, United Kingdom
#9 of 58 hotels in Newcastle upon Tyne
Guests' ChoiceBased on 2649 hotel reviews
8.7Cleanliness
9.0
Comfort
9.0
Location
9.2
Facilities
8.6
Staff
9.7
Value for money
9.3
Free WiFi
8.5
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End of dialog contentReviewed: 6 May 2024
Samantha
United KingdomIt was all fine.
Location was great. The bathroom was sparkling and clean. A quiet location even though on Osborne Road.
Stayed in May 2024
Reviewed: 6 May 2024
Danielle
United KingdomParking is very limited, nowhere to park nearby (3- 4 spots only) I would recommend coming by bus or train if possible alternatively unsure if they hotel can apply for day permit parking for guests?
The breakfast was fantastic, quick, filling! Two singles beds, nice sized bathroom was beautiful, very clean. Accommodating staff, enjoy conversation, delayed with stay!
Stayed in May 2024
Reviewed: 6 May 2024
David
United KingdomNothing
Great hotel and exceptional value for money. Spotless, lovely little downstairs bar, every staff member friendly and professional. A special shout out to Laura on reception who is fantastic!! Breakfast is class and we really could t fault anything. 100% will stay again when we visit Newcastle next. + 24hr manned reception with room key being left at the hotel is a great idea
Stayed in May 2024
Reviewed: 6 May 2024
Claire
United KingdomAbsolutely nothing at all.
Owner/staff were very friendly and welcoming. Room was beautiful, much larger than a standard double. The bed was unreal!! So comfortable. Breakfast was perfect and well cooked. Would definitely recommend and we would stay again.
Stayed in May 2024
Reviewed: 5 May 2024
Martin
United KingdomNothing
The staff were brilliant. My stay was made so easy
Stayed in May 2024
Reviewed: 5 May 2024
Natalie
United KingdomFriendliness of ALL the employees and genuine care. Breakfast was very good.
Stayed in May 2024
Reviewed: 3 May 2024
Lesley
United KingdomJust hard to get parked not hotels fault just a difficult area for parking
This is my second visit Friendly reception and lovely lady Fabulous room Night porter lovely Kiran was just brilliant and the breakfast delicious
Stayed in May 2024
Reviewed: 2 May 2024
Mark
United KingdomTrain noise , but you get used to it …. eventually
Good location . Very friendly staff and helpful. Good breakfast value for the money we paid . Would definitely stay again if up this way again .
Stayed in April 2024
Reviewed: 2 May 2024
Dorothy
United KingdomNothing
I stayed there whilst my husband was in hospital nearby so it was nice to have such friendly staff and a happy atmosphere. The breakfast was lovely too. Amazing value for money.
Stayed in May 2024
Reviewed: 2 May 2024
Nigel
United KingdomNothing
Perfect location. Great facilities and lovely staff
Stayed in April 2024
Reviewed: 1 May 2024
Philip
United KingdomAll good.
Stayed in April 2024
Reviewed: 1 May 2024
Annette
United KingdomThe room was exactly as advertised, the staff was super friendly and helpful.
Stayed in April 2024
Reviewed: 30 April 2024
Gary
AustraliaThe bathroom was a little small but perfectly adequate.
The staff were welcoming and very friendly. Our room was very comfortable and had a nice space for realaxing after a long day of exploring. Breakfast was great. We would certainly stay here again.
Stayed in April 2024
Reviewed: 30 April 2024
Spd
United KingdomFelt I had over paid somewhat.
Clean, breakfast and location.
Stayed in April 2024
Reviewed: 30 April 2024
Dean
United KingdomReceptionist was really friendly
Stayed in April 2024
Reviewed: 29 April 2024
Brendan
United KingdomNo lift or handrails in bathroom
The staff were brilliant, Kiron frontof house nothing is too much trouble with a great sense of humour she booked all our taxi for us Laura another one of a great team, very knowledgeable with whiskey another with a sense of humour. Sharon seems to be everywhere works hard and still has time for a bit of humour a gem. All the staff work hard and are so friendly.
Stayed in April 2024
Reviewed: 29 April 2024
Michael
United KingdomNothing
Everything
Stayed in April 2024
Reviewed: 28 April 2024
Pitchus16
United KingdomThere wasn't anything we didn't like. Very very nice.
Staff was all fantastic, very helpful, very friendly,.
Stayed in April 2024
Reviewed: 28 April 2024
David
SpainNo lift
Great location and free parking Reception staff very welcoming. Laura extremely helpful and informative
Stayed in April 2024
Reviewed: 26 April 2024
Rachel
United KingdomWe liked everything
This hotel was perfect in everyday. Staff lovely, great breakfast. Great mattress and pillows. Clean. We'll be back.x
Stayed in April 2024
Reviewed: 25 April 2024
Nigel
United KingdomAs mentioned breakfast might just have been a little wamer when served but it was very nice though,otherwise nothing.
We liked everything at the Osborne.Excellent location and bus stop right outside the door(35 and Q3).10 min walk from Jesmond metro.Room was nice and clean,shower very good,bathroom a little small but totally adequate.Breakfast was very good too but could have been just a little warmer,very attentative staff though and very helpful.
Stayed in April 2024
Reviewed: 25 April 2024
Andy
United KingdomNothing.
Space to park, very comfortable and excellent breakfast.
Stayed in April 2024
Reviewed: 24 April 2024
Bohumil
Czech RepublicI would prefer a fridge in the room, the location is a bit far from the city center.
The room was clean and comfortable, location in a nice neighborhood. The staff was friendly and helpful.
Stayed in April 2024
Reviewed: 24 April 2024
Vincent
Netherlands-
Everything was just perfect. Very nice staff, comfortable room/bed. Good shower. Clean. Location good, short walk from Metrostops Jesmond and West Jesmond. Busstop real close as well. The hotel has a nice cosy feel. Highly recommended.
Stayed in April 2024
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