1 Warwick Park, Royal Tunbridge Wells, TN2 5TA, United Kingdom
#12 of 40 hotels in Royal Tunbridge Wells
Guests' ChoiceBased on 1628 hotel reviews
8.8Cleanliness
9.3
Comfort
9.4
Location
9.4
Facilities
8.9
Staff
9.3
Value for money
8.6
Free Wifi
8.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 31, 2024
Graham
United KingdomTo be honest there was nothing we didn’t like
Our room was a lovely size bathroom and shower amazing comfy bed Breakfast very good Parking was ok, but unfortunately car was covered in bird poo after 2 days lol
Stayed in May 2024
Reviewed: May 30, 2024
Bennett
United KingdomStaff very attentive and happy in there job
Stayed in April 2024
Reviewed: May 30, 2024
Rebecca
United KingdomVery comfortable room and helpful staff
Stayed in May 2024
Reviewed: May 28, 2024
Bernice
United KingdomNothing
Very clean lovely decor
Stayed in May 2024
Reviewed: May 28, 2024
Amy
United KingdomWe went to the bar for some soft drinks and bar snacks about half an hour before close as we arrived late to the hotel. It felt like the staff were not too happy about having to serve so late; that being said, we were served and the snacks were good.
Hotel was very clean and nicely decorated. Staff at check in were friendly and attentive. Location is very close to the centre of town which makes it easy to take a stroll in.
Stayed in May 2024
Reviewed: May 27, 2024
Balluc
BelgiumPerfect hotel, perfect location Perfect staff
Stayed in May 2024
Reviewed: May 26, 2024
Lauren
United KingdomStaff could not of been more friendly and helpful
Stayed in May 2024
Reviewed: May 26, 2024
Miles
United KingdomThe hotel is lovely however, two separate people said that the rooms are too small. I looked closely at the rooms and they are a good size. The problem is there is far too much furniture. In order to find the hairdryer or use the wardrobe you must first remove a chair.To sit at the desk you must move a chair and the seat from underneath the desk. It’s a very smart hotel and clearly well managed, so I’m hoping that the manager will go into the room and realise why the rooms are perceived as being so small.
Lovely hotel, just a little tricky to find. We will return to this hotel and stay a little longer.
Stayed in May 2024
Reviewed: May 24, 2024
Mrs
United KingdomNothing.
It was in the best location and v easy to walk to shops and Pantiles etc.... A great atmosphere.
Stayed in May 2024
Reviewed: May 23, 2024
Deborah
IrelandNothing
Central and the bathroom was obviously designed by a female. Great lighting for makeup etc…. And countertop space to put stuff. Wonderful shower and bathtub
Stayed in May 2024
Reviewed: May 21, 2024
Carol
United KingdomParking wasn't good and trying to communicate about whether the room would be available was difficult, tried a number of times to call. Didn't enjoy the coffee at breakfast sorry. Felt the prices for the mini bar were high and wanted to pay as left but told housekeeping needed to go in first.
Loved the bed and bathroom. The quality of the food at breakfast was excellent.
Stayed in May 2024
Reviewed: May 20, 2024
Allison
United KingdomThe parking although local to the hotel and given the position near the town and local residents was appreciated, it could do with a bit of maintenance/makeover.
All was good with our stay, great location for the town.
Stayed in April 2024
Reviewed: May 20, 2024
Amelia
AustraliaThe stairs in the Townhouse may challenge some.
Spacious room, comfy bed, beautiful bathroom, great restaurant. Restful, just what we needed.
Stayed in May 2024
Reviewed: May 20, 2024
Li-da
United KingdomBreakfast was disappointing.
Superbly located centrally.
Stayed in March 2024
Reviewed: May 17, 2024
Sonja
BelgiumComfortable and spacious. We had an executive room. Big shower. Nice bed with a width of 180cm. Great location. VERY easy to get around. And quiet during the night.
Stayed in May 2024
Reviewed: May 16, 2024
Neil
United KingdomReception staff were excellent
Stayed in May 2024
Reviewed: May 16, 2024
Mark
United KingdomVery restricted parking
Lovely and clean throughout the hotel.
Stayed in May 2024
Reviewed: May 15, 2024
Timothy
United KingdomCouldn't fault the hotel at all!
Everything about our short stay was wonderfull: cleanliness of room, friendliness of staff (particularly at reception & brasserie), quality/ variety of breakfast, standard of decor/ interior design...
Stayed in May 2024
Reviewed: May 13, 2024
Joel
United KingdomN/A
Bathroom
Stayed in May 2024
Reviewed: May 10, 2024
Alison
United KingdomI think cappuccinos, lattes etc should be included with the breakfast. Even though there were two bars because of lack of staff the one near reception was never open. Should be a telephone in the room to contact reception
The staff were outstanding if not a little short on the ground. The parking is a real bonus just a minutes walk from the hotel. Breakfast was lovely. The room was spotless couldn’t fault a thing
Stayed in May 2024
Reviewed: May 10, 2024
Roslyn
AustraliaIt suited us perfectly.
Excellent staff. Helpful open and knowledgeable. Lovely room. Comfortable and relaxing
Stayed in May 2024
Reviewed: May 9, 2024
Richard
United KingdomThe brassiere/breakfast. Staff very laid back and not on the ball. Served food options without asking eg served fried eggs but not offered alternative. Also confusing when you walk in to the room as staff always behind corner by bar. Needs rethinking. Room very hot due to towel rail being on very high. I’m not sure that was required.
Reception staff excellent. Friendly, informative and great sense of humour.
Stayed in May 2024
Reviewed: May 7, 2024
Victoria
United KingdomBeautiful room, great facilities! Lovely welcome from front desk staff.
Stayed in May 2024
Reviewed: May 5, 2024
Daniel
United KingdomStaff amazing.
Stayed in May 2024
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