Location excellent Friendly staff and good food

Stayed in June 2024

A little bit dated ( it is an old hotel ) Room didn't look like it had been cleaned thoroughly. Eg. Coffee/tea marks on window sill and bedside table needed wiping. Fluff on carpet like floor hadnt been hoovered. Bed was clean though. We only stayed one night as going to theatre so despite a few niggles it served our purpose.

Staff were extremely friendly. Bed very comfy. Good breakfast . Old and quaint hotel with significant history.

Stayed in June 2024

reception could have been more informative and friendly. No parking!

historic but tired looking relying on the fact that Mary Queen of Scotts stayed there.

Stayed in June 2024

Breakfast was very poor, had to wait 10 minutes for the breakfast buffet to be topped up, then not everything was there. No alternative to fried eggs, we were told after by the manager that the staff should have offered us this. One big tea pot with only one tea bag in , we had to ask for another one to be added. There was only 2 young boys waiting on the tables, there should have been a senior member of management there to make sure everyone was ok. We told the Assistant Manager when we booked out, he said he would go through and see the staff , too little too late. I wonder if he would later ring us later, but no. I hope they have made some changes, £140 for the room, and £58 for 2 drinks and a bar meal was our treat .

The hotel was lovely, steeped in history, and centrally located to the town of Buxton.

Stayed in June 2024

It was just a little tired, decor wise but difficult to be anything else with the age of the building.

Staff were friendly. Location was great.

Stayed in June 2024

Needs refurbishing

Location

Stayed in June 2024

Very old but spotless and clean. Very close to Buxton opera house and other amenities.

Stayed in June 2024

We went into the hotel bar to grab a quick snack didn’t have most things on the menu. At 6.30 pm On a Friday the drinks we had were not the best the beer was flat.then the coke in the Jack Daniel’s was also flat and warm. My girlfriend did have the salad the only vegetarian thing they had on the menu they had. Expensive for the little bowl full she had.

Location nice and traditional great value and a beautiful building. Really nice and warm home welcoming feeling throughout the hotel.

Stayed in April 2024

There was a heated radiator in our bathroom with no window or way to turn the radiator down. This meant the bathroom was really hot whenever you went into it and especially since it’s summer.

Breakfast was lovely, the room was clean. It was really interesting to see that Mary Queen of Scots had stayed here, there were some really cool artefacts in the hallway relating to the hotel and how it used to be.

Stayed in May 2024

tired décor, no chairs in bedroom

Great location

Stayed in May 2024

It was an ideal location for the theatre which was just across the road. Also a part on both sides which was excellent to walk round very close to shopping area two.

It was very warm and friendly staff, very clean, bedding and towels

Stayed in May 2024

Sadly there was one bad point, that was the mattress in our room which was absolutely awful. You could feel every spring in it which meant not a wink of sleep for neither my wife or I.

The staff were all excellent, very attentive and polite. We ate here, the food was very nice but slow coming. It was quite busy in the restaurant which is probably why. The hotel is also perfectly placed for the Opera House.

Stayed in May 2024

communal areas (restaurant bathrooms particularly) needed a bit of work.

A historic building with friendly staff. The room was very spacious and comfortable. Rooms were clean.

Stayed in May 2024

Lift a little temperamental but characterful in keeping with age of building and reception staff handy to sort out

Great location, close to Opera House and Pavilion Gardens. On street parking easy. Spacious room. Friendly bar staff. Good breakfast.

Stayed in May 2024

Everything was ok

Good breakfast and location

Stayed in May 2024

We had room 7 which looked out onto the spar which felt a bit intrusive when people were sat outside.

Location Comfy beds Large room

Stayed in May 2024

Apparently the oldest hotel in England! Excellent breakfast, room and en suite. Very central location right by the park and opera house.

Stayed in May 2024

Not able to open window room 18 due to wasps nest.

Location. Gave us a fan.

Stayed in May 2024

Needs a lick of paint inside, new carpets

Location

Stayed in May 2024

Great nights stay, a very spacious room with a large comfortable bed with crisp soft bedding. We had a great shower and fluffy towels. An Excellent buffet Breakfast and efficient friendly staff... the location is spot on. All in all had a lovely stay, was a great price and we will be back. A lovely traditional hotel ..Thank you

Stayed in May 2024

Hotel has areas that need updating/redecorating

Updated suite, great, a few luxuries would have been nice. Buffet breakfast OK, nothing special.

Stayed in May 2024

Nothing really

Olde wordle style and the location for the opera house The staff were excellent also

Stayed in May 2024

Public rooms need TLC

Staff friendliness

Stayed in April 2024

Nothing.

Lovely location and nice view. The breakfast was excellent and the beds were very comfortable. We had a lovely spacious bathroom.

Stayed in May 2024