23 Church St, Bowness-on-Windermere, LA23 3DF, United Kingdom
#16 of 16 hotels in Bowness-on-Windermere
Guests' ChoiceBased on 2486 hotel reviews
7.7Cleanliness
8.4
Comfort
8.5
Location
9.5
Facilities
7.9
Staff
8.5
Value for money
6.7
Free WiFi
7.5
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End of dialog contentReviewed: 18 February 2024
Jill
United Kingdomnothing but pol was very cold and bad needed music
size of rooms, facilities and hotel felt renovated not at all tired
Stayed in February 2024
Reviewed: 17 February 2024
Custardnose
United KingdomGetting tired and a bit shabby round the edges. Not cheap - you expect attention to detail for a premium price - living off the location
Great location
Stayed in February 2024
Reviewed: 17 February 2024
Alice
United KingdomOne thing that was very disappointing was the breakfast service. On our second night we went for breakfast at 9:25 and didn’t get asked our order until 10am. We waited until 10:40 and no food had arrived. The staff were going round asking people what they had ordered again, I think there had been a mix up. Many people just left including us as we had a boat trip booking at 11 and couldn’t wait any longer. I would love to receive our money back for this breakfast.
The property was in a perfect location. Right by the lake. Had fish and chips one day for lunch at the hotel and it was amazing, highly recommend! Loads of restaurants around if you don’t want to eat at hotel. We stayed in the superior king room which was gorgeous! We had a huge window overlooking the lake. The bed was very comfortable and the room was spacious. Overall a very relaxing stay.
Stayed in February 2024
Reviewed: 13 February 2024
Mandy
United Kingdomall ok spa really nice
Stayed in January 2024
Reviewed: 10 February 2024
Anna
United KingdomMore staff at breakfast Coffee and toast appeared at the end. Too late for the toast
Stayed in January 2024
Reviewed: 7 February 2024
Eithne
United KingdomRoom size disappointing for grade of room. Grade of room looked better on website.
Location, staff, food, pool, lounge bar room.
Stayed in February 2024
Reviewed: 7 February 2024
Tian
United KingdomTo be honest I think i got the worth room in the hotel, it was the last room at the corridor, and it was really small and even it is not a regular shape, it is a trapezoidal room. I don’t know why the reception gave me this room and I believe on Monday there should be a lot of free rooms. I doubt that because we are Asian so it gave us the bad room.
The location is quite good, close to the pier and bus station.
Stayed in February 2024
Reviewed: 5 February 2024
Matthew
United KingdomSome areas were looking a little tired, breakfast buffet selection was limited.
Location, location, location.
Stayed in February 2024
Reviewed: 4 February 2024
Annette
United KingdomCar park fees very expensive
Since we’ve coming to the McDonald the car has double in price !! I realise there’s an up keep but £20 pound a night is expensive.. we have stayed at another hotel in Bowness and there car park is free the charge sometimes stops us from staying at your hotel …
Stayed in January 2024
Reviewed: 1 February 2024
Gareth
United KingdomStaff working hard but not enough of them to cover guests particularly around breakfast and restaurant area. Didnt pick up my requests fir quiet room - room was above gym/spar in turned out and they noise guests next door!
Expensive hotel. Great location. Staff working hard but not enough of them to cover guests particularly around breakfast and restaurant area
Stayed in January 2024
Reviewed: 29 January 2024
Isobel
United KingdomThe room needs updating, and the bathroom was a bit tatty
Local was fantastic, staff very good, bed comfortable.
Stayed in January 2024
Reviewed: 29 January 2024
Tracy
United KingdomA little expensive
Friendly staff Clean Great location Good food
Stayed in January 2024
Reviewed: 28 January 2024
Adam
United KingdomThe room wasn’t cleaned properly found toe nails in the bathroom and considering it cost me over £100 to upgrade the room I was very let down by that I just didn’t see the value for my money
Location was perfect
Stayed in January 2024
Reviewed: 22 January 2024
Susan
United KingdomChecking in was a bit slow
Great location. Comfortable beds. Lovely Staff.
Stayed in January 2024
Reviewed: 18 January 2024
Lawson
United KingdomThe so called luxury toiletries consisted of one container of hair and body wash and a small bar of soap, not luxury by any standards.
Location and lake view. The leisure pool and facilities were very good.
Stayed in January 2024
Reviewed: 17 January 2024
Vicky
United KingdomWe had no hot water in the shower for the two days we stayed, we did report it too not great for cold / rainy mornings
Great location
Stayed in January 2024
Reviewed: 16 January 2024
Susan
United KingdomPool was too cold. Bar service was a bit hit and miss. Car park isn’t directly attached to hotel but honestly that wasn’t an issue for us, it was about 2 min walk.
Great location!! Comfy beds. Rooms good size (we had superior). Nice bar. Spa was nice/treatments good, pool was too cold for us. Good comfy traditional hotel.
Stayed in December 2023
Reviewed: 14 January 2024
Michael
United KingdomHad to wait over 15 mins to get seated for breakfast. I had a spa treatmeant booked at 12.30 which was the only one available but had to check out of my room at 11am so could not change and refresh
Well located, excellent breakfast
Stayed in January 2024
Reviewed: 14 January 2024
Suzy2612
United KingdomVery clean. Facilities excellent.quality food Staff were polite friendly and helpful. Lovely views at breakfast.
Stayed in January 2024
Reviewed: 6 January 2024
Andrew
United KingdomThe room pictured which I paid extra for was not the room I got, having stayed here on previous occasions, I thought I would pay double the standard room rate for a nicer room, when I questioned this on arrival I was told this was a suite at an extra cost of £120. They shouldn’t use the picture of the suite on the booking as it is, in my opinion, deliberately misleading.
Location on the side of the lake with lovely views, breakfast was excellent.
Stayed in January 2024
Reviewed: 30 December 2023
Carlo
United KingdomBreakfast, in general, was mostly good but very busy one morning and many complications accurred.
Good really
Stayed in November 2023
Reviewed: 30 December 2023
Somerha
United KingdomBreakfast was poor and small portions
Good location....good staff...clean room
Stayed in December 2023
Reviewed: 30 December 2023
Julia
United KingdomThey didn’t clear the car park of snow not clear the path in front of the entrance to the hotel. It was an ice rink.
The breakfast was brilliant. Good options to suit every taste
Stayed in December 2023
Reviewed: 18 December 2023
Sam
United KingdomReally awful pillows and tired decor
It’s a beautiful hotel in a stunning location but some of the areas such as the dining room and our very expensive suite could do with a refurb due to looking very tired and dated.
Stayed in December 2023
Reviewed: 17 December 2023
Annie
United KingdomNo on site parking although the car park is only a short distance
Location is excellent
Stayed in December 2023
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