There is evidently a problem recruiting and/or keeping some categories of staff. We were booked in for half board but the set dinner menu was the same each night, with only four dishes on offer for each course to cover the main categories of vegetarian, meat eater, etc. Fine if it changed each night, but it didn’t. The food was ok but not as good as on earlier visits. Still we had a good stay!

Excellent location and very willing staff, who went out of their way to enable ageing parents to be accommodated kindly and sensitively.

Stayed in May 2024

Parking was away but no big deal

Nice view and the food was good at night

Stayed in April 2024

We had a deluxe room with a balcony unfortunately when sat on the seats on the balcony all you could see was a brick wall to see the view of the boats coming and going was to stand up and lean on the wall.The brick wall wants replacing with a glass panel wall.No point paying £1465 for a room with a balcony when you have to stand up for the view when you should have that view relaxing sitting down.Reported balcony light not working not sorted out when we left.I chose the Old Endland for a treat for my wife who has dementia and i am recovering from heart failure.

The location,friendly staff,room sorted daily

Stayed in May 2024

Room was ok on ground floor but one of the first to be passed by other guests. Also the view out across a bituminised rooftop was not great, although there was a partial view of lake and pierhead dock. Breakfast was fine, but changed from the weekend when it was self serve (preferred) to brought to table on the weekdays. A niggling point was that we had to ask for more butter for toast every day, rather than just having a serving each provided at the table. Parking arrangements were awkward and very expensive and the need for a fob to enter wasn't explained...we had to ask. It also meant that we would have had to park outside the hotel, obtain the fob and then drive back to the car park. Just give us the fob before we go out for the day and collect it when we return.

Great location in Bowness centre with easy access to nearby pubs and restaurants. Great views from the restaurant and terrace.

Stayed in May 2024

charging kids for the half board when it was booked on a half board basis was disappointing

Stayed in April 2024

Parking. Both parking location and cost. Hotel is “dated”. Which some might like but not my preference.

Location. That’s what Macdonalds is all about.

Stayed in May 2024

.

Location excellent. Too much waiting in restaurant. Were told to take a seat in the bar but people who came after us were taken straight in by a different member of staff.

Stayed in April 2024

I was not aware there would be a charge for the car park at £20

fantastic location, glad I upgraded the room to a view over the lake.

Stayed in May 2024

No usb in sockets

Ideal location

Stayed in May 2024

A few issues with the lifts whilst we were there, plus a few items had run out at breakfast and not topped up straight away. The sauna was out of action too.

Lovely hotel. Great location. Friendly and helpful staff. Nice breakfast. Handy car park

Stayed in May 2024

Central position

Convenience and parking right in the centre stayed here many times

Stayed in May 2024

Lift

Location

Stayed in May 2024

Swimming pool was very cold There were no towels provided before 1 o’clock at the spa Our bedroom had no lock The room location was very noisy

Staff were friendly Food was nice Rooms were clean

Stayed in May 2024

Given an upgrade from standard double to deluxe- It wasn’t deluxe.

Location, views

Stayed in May 2024

Only half a mushroom with breakfast

Beautiful location Lovely view whilst having breakfast Big comfy bed Lovely shower Staff couldn’t do enough

Stayed in April 2024

Hotel was next to the lake

The hotel was right on the lake fantastic location

Stayed in April 2024

Cold water when run a bath Jar of marmalade to share in the morning everyone putting knife in not clean Chairs in restaurant feel rocky as they are going to break?

Great location Food in restaurant very good

Stayed in April 2024

Parking not great

Location is fabulous

Stayed in April 2024

Organisation of the breakfast system very badly delivered , would of been nice to of been told that the Sauna wasn’t working and had been broke for a few weeks

The views where great from the hotel

Stayed in April 2024

We’d booked a spa day for the Saturday and the pool was full of screaming children all day. Not very relaxing when we’d purposefully gone away to get away from ours 🤣 (children pool hours are 10-5) Our Room was opposite the back of the stags pub about 50 metres away and so heard lots of fighting/screaming/shouting around 1am which woke us on our second night. £20 per night parking charge is very steep and should be included in the room rate with it being the most expensive hotel in the area.

Clean and tidy, great location for all amenities, good facilities and staff couldn’t do enough they were very friendly. Breakfast was delicious!

Stayed in April 2024

That you couldn’t use debit card to charge for extras on room. Our room had tea stain down the walls and over skirting and definitely not cleaned up in a while.Dining staff weren’t up to much, waited 40 mins first night for dinner, only for them to come back 30 mins later and asked us what we ordered and still forgot to bring us our starters , there were only 6 tables in for dinner at this point and all tables of 2.breakfast wasn’t much better, waited 20 mins for scrambled egg and by this time we had drunk our tea and eaten toast, the next few mornings were the same, the fact that your a 4* hotel leave me wondering why, we have stayed here a few time and this time place was a let down in all ways, even the £20 per night for parking on top of everything else was a bit much.

That it was close to all shopping even the next villages weren’t to far, plenty to do and see and lots of good eating places out and about

Stayed in April 2024

N/a

All of the above

Stayed in April 2024

Weather could have been better

Nice views over the lake

Stayed in March 2024

N/a

Excellent location with wonderful views of Lake Windermere

Stayed in April 2024