Only 1 towel for 2 of us for 2 nights, and only part of a toilet roll. Luckily we brought our own

Great location. Staff were friendly and helpful checking us in & out etc

Stayed in May 2024

Room.too small

The location was good

Stayed in April 2024

No cleaning of rooms. no tea, coffee, biscuits.

Stayed in April 2024

The details said there was a communal kitchen but that wasn’t the case, however the landlady let me use her own kitchen.

Very handy for facilities, attractive park at top of the rd and then access to river and sea side.The property is a little tired in places but extremely good value. The heating was great, after I turned the radiator on.

Stayed in February 2024

When I got to the place I was stopping. I was waiting outside for 20 mins before I rang a number that was on the door for a lady to give me different codes to try and get in the door after ringing the bell several times. For a woman to open the door to ask who i was and I should of been given a code to get in. I had to show her my email as she didn't believe I had a booking. She give me a key to the room I was staying in. I went to go back out she showed me that there was a fob on the keys to get back in and not to ring door bell. Attitude could of been a bit better towards me.

Was in walking distance to the beach and shopping facilities.

Stayed in February 2024

Hairdrier in rooms with possibly bigger tvs.....

Location excellent...Rooms clean and tidy..Most exceptional part of Ocean Road Rooms is Daniella ,lady who looks after the day to day running of the place.Really special lady who does everything she can to make stay memorable.

Stayed in February 2024

Staff were amazing, so accommodating and happy to help Room was ideal, best nights sleep I've had in a hotel, bed was so comfy

Stayed in May 2024

This place is so misleading, rooms do not look nothing like on the pictures.... The whole place needs some cleaning, customer service very poor. Do not make the same mistake I have done of ignoring others people review... KEEP AWAY FROM THIS PLACE!!

One just because there is not 0 or minus, there were nothing to like about this place.

Stayed in May 2024

Noise, (can't be helped as on a busy road). Really uncomfortable bed with stained linen and pillows that had no pillow protectors on. One pillow was just wadding. Damaged furniture, not dusted or wiped, filthy, sticky stair rail and carpet on the way up to the top floor. Huge burn in carpet in the room. Very small room. We didn't stay the nights booked as what we saw was not acceptable to us, so we can't really comment on the whole experience. Immediate impressions though were sloppy decor and not overly clean. We didn't even check the bathroom out. I appreciate the room was cheap... I don't mind basic but cleanliness is paramount.

Staff member that directed us to our room was very approachable and polite as was the lady I spoke to on the telephone.

Stayed in May 2024

Noise outside !

Cheap and cheerful , great location just opposite a shop with noisy kids! Not the hotels fault and would stay again.

Stayed in May 2024

I arrived on the Fri aft was given a code and key for access

Not a lot to be honest,hardly saw any staff,

Stayed in May 2024

Only one towel provided

Location

Stayed in May 2024

Full of misfits

The bathroom sink hadn’t been cleaned out, there was a dead cockroach outside on the landing and I had a drunken male and female in the room next to me and couldn’t get to sleep on my last night due to the noise and swearing and banging all night. I will never book in there again

Stayed in May 2024

Dirty, dangerous exposed wires, no facilities one teabag roped open on a dirty dish. Children drawings on wall large window in room facing the bed with no curtain so much more to say negative…

Nothing.

Stayed in April 2024

Very disappointing.booked in for two nights .only stayed the one night .returned home yesterday

South shields museum.

Stayed in April 2024

The clientele they are drug addicts and it is so intimidating I was scared to leave my room as there are people lying round the stairs case's taking drugs and they house people that are a danger to others I would advise not to take families

Nothing

Stayed in April 2024

Location

Stayed in April 2024

Nothing

comfy bed, fridge, clean, meeted my needs

Stayed in March 2024

The state of the room was very much in need of repair. Drawings in wall for children, cob webs everywhere, plaster around sockets was very poor and was exposed. Flooring was missing in places.

The location was ideal and just where we wanted to be.

Stayed in April 2024

Dated and unpleasant smells in Foyer

Location

Stayed in March 2024

Having to leave!

Hosts were great, very friendly & helpful, work relentlessly. Bed was sooo comfy and amazing value! Location perfect, looking forward to returning 😀

Stayed in March 2024

Room and bathroom was very small

Where it was located.

Stayed in March 2024

Staff was snorting Shower leaking

The view

Stayed in March 2024

Lack of cleaning.

Care taker Daniel is too good. VERY POLITE, HUMBLE, FRIENDLY AND KIND NATURE.

Stayed in March 2024