Fishergate, York, YO10 4FD, United Kingdom
#90 of 104 hotels in York
Guests' ChoiceBased on 6358 hotel reviews
7.9Cleanliness
8.2
Comfort
8.2
Location
8.8
Facilities
8.0
Staff
8.7
Value for money
7.4
Free Wifi
7.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 31, 2024
Wanda
NetherlandsGood position, private parking.
Stayed in March 2024
Reviewed: March 31, 2024
Carmen
United KingdomParking not free Small toilet separate from bathroom
Short walking distance from city centre (10min) Parking on site with electric chargers Friendly and helpful staff Good value for money (travelled on weekday)
Stayed in March 2024
Reviewed: March 30, 2024
Hayley
United KingdomThe dirty carpets and cleaners knocking on our door to clean 2 hours before we were due to leave
The hotel staff were very welcoming and friendly, the room was lovely apart from the dirty carpets, the location was perfect, the breakfast buffet was amazing overall I would definitely recommend 😁
Stayed in March 2024
Reviewed: March 30, 2024
Salters
United KingdomBooking.com got my name wrong, I wasn't on the system like I booked it, even the booking on the app disappeared.
The hotel is perfect, nothing to complain about
Stayed in March 2024
Reviewed: March 30, 2024
Jacquia
United KingdomN)A
Clean, modern and room components were great quality
Stayed in March 2024
Reviewed: March 29, 2024
Sarah
United KingdomThere wasn’t anything I disliked about the hotel only the few constructive criticisms as above maybe could be given consideration.
Staff friendly and obliging tea and breakfast was absolutely 10/10 an our room carpet could do with upgrade the rooms could do to be better sound proof and a delivery driving delivering at 06:40am playing music could be heard.
Stayed in March 2024
Reviewed: March 29, 2024
Pamela
United KingdomCarpets a bit tired Toilet and bathroom separate
Locality Friendly
Stayed in March 2024
Reviewed: March 29, 2024
Leslie
United KingdomCarpet quite stained in bedroom, by the bin
Good location, value for money, excelkent facilities
Stayed in March 2024
Reviewed: March 29, 2024
Samantha
United KingdomOnly that the pool was open but this was clearly stated so I look forward to visiting when it is open
Clean, well situated property . Helpful polite staff, lovely rooms
Stayed in March 2024
Reviewed: March 29, 2024
Beverley
Isle of ManNothing
The Location.
Stayed in March 2024
Reviewed: March 29, 2024
Richard
United KingdompOOL CLOSED FOR REFIT
Nice spacious clean room as expected
Stayed in March 2024
Reviewed: March 28, 2024
Sarah
United KingdomThe pool was out of action due to refurb but I was aware when I booked it.
Great location, lovely comfortable room, really clean and modern.
Stayed in March 2024
Reviewed: March 26, 2024
Peter
United KingdomSo very disappointed that the pool wasn't in use. My sister and I were looking forward to pre shower swim in time for the theatre treat at the Barbican. We pre booked in Oct for our show at the Barbican & assumed would have been repaired by then. No recommpence! or gesture of good will ...Young lady at reception explained that not intending to repair, my husband had booked it for our Xmas box, but had not been notified of that detail . Only logged on day before to read the email. to find out directions to the hotel. and car park. Breakfast exceptionally nice so very good start to our Friday shopping.
Staff in the dining room for breakfast were very informative & helpful & the young gent on room duty, friendly and everything spotless and in place. Liked the closeness of Barbican, that we had booked. & map handy for shopping mall & shambles . Car parking made life easy access to the hotel with luggage. Great asset , decent charge.
Stayed in March 2024
Reviewed: March 25, 2024
Maggi
United KingdomLocation
Stayed in March 2024
Reviewed: March 24, 2024
Michael
United KingdomLocation was perfect
Stayed in March 2024
Reviewed: March 24, 2024
Hance
United KingdomPool closure
Clean Room - Modern Good Breakfast
Stayed in March 2024
Reviewed: March 24, 2024
Thornhill
United KingdomI can't think of anything
The room was very comfortable and clean
Stayed in March 2024
Reviewed: March 24, 2024
Graham
United KingdomOnly negative thing I’d say is the carpet in room had a few stains needs cleaning or replacing
Stayed in March 2024
Reviewed: March 23, 2024
Moira
United KingdomIf the breakfast had been included or cheaper we might have had it.
The room was good
Stayed in March 2024
Reviewed: March 23, 2024
Pamela
United KingdomSeparate wc so had to go to bathroom to wash hands
Spacious room friendly staff good breakfast
Stayed in February 2024
Reviewed: March 23, 2024
Amanda
United KingdomOnce paid for parking and dog came out quite expensive with the extras.
Nice coffee area in reception, dogs welcome. Lots of car parking space for everyone
Stayed in February 2024
Reviewed: March 21, 2024
Sandra
United KingdomNothing to dislike
Ease of access for theatre and York Centre. Quiet comfortable
Stayed in February 2024
Reviewed: March 19, 2024
Julie
United KingdomUnfortunately the pool was closed due to maintenance, we was told before we arrived.
Love this hotel, been 5 times now.
Stayed in March 2024
Reviewed: March 18, 2024
Michael
United KingdomThe fact that it’s cashless. The scrambled eggs are dreadful, overcooked and solid as a rock
A comfortable hotel near the Barbican conference centre and walking distance of the city centre. Good breakfast and comfortable room
Stayed in March 2024
Reviewed: March 14, 2024
Lorna
United KingdomNot let room out until repairs finished
A repair of wall had been started but not finished in toilet/bathroom due to a leak. Did send photos across but no response to these.
Stayed in January 2024
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