Birmingham Airport, Bickenhill, B26 3QL, United Kingdom
#7 of 16 hotels in Bickenhill
Guests' ChoiceBased on 3852 hotel reviews
8.0Cleanliness
8.7
Comfort
8.8
Location
9.4
Facilities
8.3
Staff
8.6
Value for money
7.7
Free WiFi
8.4
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End of dialog contentReviewed: 31 May 2024
Sandra
United KingdomThe toilet very tight to get into and we are not large people.
The check in was excellent and staff friendly and professional. Room was as expected but bathroom and toilet very small. Excellent location for the airport so would use again if the price was right.
Stayed in May 2024
Reviewed: 29 May 2024
Henry
United StatesNo microwave and no bedding for sofa bef
Stayed in May 2024
Reviewed: 28 May 2024
Andrew
United KingdomRestaurant service was nonexistent. Very expensive. Breakfast not worth the money.
The room was spacious and comfortable. Bar service was excellent. Food came quickly and was hot.
Stayed in May 2024
Reviewed: 25 May 2024
Anna
United KingdomGreat staff, ideal location for an early flight
Stayed in May 2024
Reviewed: 24 May 2024
Sophie
FranceThe gym definitely needs to refresh
Clean and neat. Lobby and restaurant’s vibes are very cool.
Stayed in May 2024
Reviewed: 21 May 2024
Francis
United KingdomNoisy people in the corridors with no consideration for others
Staff were pleasant and the room was clean and comfortable
Stayed in May 2024
Reviewed: 21 May 2024
Lesley
United KingdomVacant that was almost out of date with yellow fat cold food cheap jams not as good as before
Very poor
Stayed in April 2024
Reviewed: 19 May 2024
Maria
United KingdomNa
Ambience
Stayed in May 2024
Reviewed: 17 May 2024
Tessa
United KingdomThe price for the stay
Location and food was good
Stayed in May 2024
Reviewed: 17 May 2024
Tokarczyk
United KingdomAbsolutely unacceptable receptionist treat customers as parasites. Unfriendly. Unhelpful just announced that there is no room available @19:00 where checking in starts @15:00. There was no will to solve issue at all.
Good experience with night staff. User friendly and helpful
Stayed in May 2024
Reviewed: 16 May 2024
Carole
United KingdomBar food not to our liking
The location was perfect for our early morning flight to Larnaca.
Stayed in May 2024
Reviewed: 15 May 2024
Julie
United KingdomHaving to leave
Location, food and cleanliness
Stayed in May 2024
Reviewed: 14 May 2024
Paul
United KingdomNo bin in the room. If you use the bin from the bathroom then the lid doesn’t stay open - think about how you make drinks. No breakfast tea! No hot chocolate! Sweltering in the reception desk area.
The angle poise lamp on the desk - very versatile, and useful. But why is on/off button so difficult to see? Large writing on the shampoo etc so I don’t need my glasses to work out which is gel or conditioner etc. Quiet air con.
Stayed in May 2024
Reviewed: 12 May 2024
Jo
United KingdomSome of the modern fittings (eg shallow sink with no plug?) are a little bit style over substance but bearable for one night!
Stylish calm comfort, combined with its excellent location, made this an ideal stopover before & after our holiday. Rooms were clean and well appointed - especially impressed with the iron and full size ironing board! The restaurant is exactly that, "restaurant quality", having a good range of options expertly cooked and beautifully presented, the scallops & beef cheeks were particularly delicious, with a wine list to match. The staff were efficient, helpful & nothing was too much trouble particularly at dinner when Senura and Gairuka's cheerful and friendly service made us feel at ease and if this restaurant was on our local high street we would be regular customers!
Stayed in May 2024
Reviewed: 11 May 2024
Rebecca
United KingdomRoom lighting, room a little dark
Stayed in April 2024
Reviewed: 11 May 2024
Stuart
AustraliaThe reception staff were not very friendly. Tried to charge an extra £50 to check in 1 hour early.
Good location for early morning flight.
Stayed in May 2024
Reviewed: 10 May 2024
Sandra
United KingdomThe hotel has no twin rooms. I booked a family room with a sofa bed and a double as I was travelling with a friend. We arrived at 3am but the sofa bed wasn’t made up. Apparently you have to state that you want to use it ???
The location was fabulous. The breakfast was very good and value for money. Good shower and nice big towels
Stayed in May 2024
Reviewed: 8 May 2024
Christopher
United KingdomRestaurant service poor
Location was ideal next to terminal
Stayed in May 2024
Reviewed: 8 May 2024
Lewis
United KingdomThe signs explaining the drop off charge
Location was perfect
Stayed in April 2024
Reviewed: 6 May 2024
James
United KingdomThe Room a little bit warm and we didn't try the bar as we were late due to the delayed flight it was open but we were to tired to try
Great location from the airport and the room were great every thing you could wish for big TV etc
Stayed in May 2024
Reviewed: 6 May 2024
Lindsay
United KingdomI think the toilet should have its own sink. I would want to wash my hands before I leave the toilet. It is not ideal if someone is using the bathroom at the same time. It is just a small thing, but it's worth noting.
Really quick check-in after a late flight. Spotless bathroom, and a really comfy bed. Good soundproofing, so no plane noise. We didn't have breakfast, so I'm unable to comment on that. Very close, less than 5 mins walk from the airport terminal and parking so perfect. The room was well equipped. I would definitely stay again.
Stayed in May 2024
Reviewed: 5 May 2024
Robin
United KingdomProximity to Birmingham Airport
Stayed in April 2024
Reviewed: 5 May 2024
Jo
United KingdomComfortable & well-appointed hotel within the airport so absolutely minimal distance to walk for our early morning flight. Restaurant and bar were perfect for a relaxing evening meal the night before, and the staff were friendly and helpful.
Stayed in April 2024
Reviewed: 4 May 2024
Cooke
NetherlandsWas close to the airport - within walking distance.
Stayed in May 2024
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