40 Hanover Street, Liverpool, L1 4LN, United Kingdom
#48 of 100 hotels in Liverpool
Guests' ChoiceBased on 8507 hotel reviews
8.1Cleanliness
8.4
Comfort
8.5
Location
9.5
Facilities
8.3
Staff
8.7
Value for money
8.1
Free WiFi
8.5
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End of dialog contentReviewed: 3 May 2024
Mandy
United KingdomFriendly staff . Nice pool
Stayed in April 2024
Reviewed: 2 May 2024
Sophie
United KingdomInterconnecting doors in bedrooms. Not safe
In a good location and well kept
Stayed in April 2024
Reviewed: 2 May 2024
Mairead
IrelandOne room was overlooking a car park, the noise from 6am onwards was clear to hear
Breakfast was amazing and beds were very comfortable including the fold out sofa bed
Stayed in April 2024
Reviewed: 2 May 2024
Amyjakson
JerseyOur window in the room was broken. The TV control was also broken.
Brilliant location, close to everything we wanted. Friendly staff and lovely beds etc.
Stayed in February 2024
Reviewed: 2 May 2024
Jane
United Kingdomthe receptionist woman is not accomodating. the other receptionist, the guy is supet accomodating
easy to find & near to everything
Stayed in April 2024
Reviewed: 1 May 2024
Emma
United KingdomBeing in the city centre it was noisy at night time, even with windows closed we could hear the sirens. The room was rather hot when we closed the windows.
Great location, friendly staff and room was comforable.
Stayed in April 2024
Reviewed: 1 May 2024
Nolan
IrelandThat everything is card
Great location the only thing was all just card breakfast was ok but the rooms was great. Very relaxed vibe.
Stayed in April 2024
Reviewed: 28 April 2024
Glesni
United KingdomRoom was very hot at night, no A/C
Lovely staff, very clean room
Stayed in April 2024
Reviewed: 28 April 2024
Christopher
ChinaThe room was quite hot and I had to ask for a fan to keep it cool. The air con unit didn’t seem to work at all, though I was told that there was no actual air con or something. Either way, this was the only issue, although the iron wasn’t that convenient to use either.
Perfect location, large and well-kept rooms, friendly staff.
Stayed in April 2024
Reviewed: 28 April 2024
Deborah
United KingdomSeparate toilet. Didn’t like walking to the bathroom to wash my hands. Would have liked switches for the room lights on both sides of the bed.
Spacious room. Quiet. Excellent location between station and conference centre.
Stayed in April 2024
Reviewed: 27 April 2024
Sam
Isle of ManToo noisy, early wake up call from the home bargains next door even with window shut were woken every day at 6am. Kettle too noisy if others sleeping couldn't have a brew. Shame they can't provide alternative milk for no dairy drinkers.
Bed was comfy and great to have so many pillow offerings. Bathroom lovely and clean
Stayed in April 2024
Reviewed: 26 April 2024
John
United KingdomVery expensive break fast
Good central location
Stayed in April 2024
Reviewed: 26 April 2024
Stuart
United KingdomLocation noise from the street level and we were 7 storeys up
Location
Stayed in April 2024
Reviewed: 26 April 2024
Breen
United KingdomWhen you flushed the toilet the water kept running in the toilet for over an hour which kept me up through the night
The hotel was spotless and close to city centre
Stayed in April 2024
Reviewed: 25 April 2024
Dave
United KingdomThere could have been a better/greater selection of food through the on-site restaurant. Found the evening menu very limited. Breakfast was disappointing considering it cost £16pp.
Location is fantastic - only a few minutes walk from all the sites we wanted to visit. Nice clean pool and spa facilities. Room was comfortable.
Stayed in April 2024
Reviewed: 25 April 2024
Gibbons
United KingdomN/A
Location was perfect 👌🏻 Breakfast was beautiful and plentiful.
Stayed in April 2024
Reviewed: 24 April 2024
Anne
United KingdomNothing
It was clean and comfortable and the check in staff were friendly
Stayed in April 2024
Reviewed: 24 April 2024
Patrick
United KingdomNothing
Perfect for our plans
Stayed in March 2024
Reviewed: 23 April 2024
Pat
United KingdomBedside tables too small to hold glasses, glass of water, phone etc
Central location Nice bar area
Stayed in April 2024
Reviewed: 22 April 2024
Claire
United KingdomWell located for the conference centre on the docks. Room was comfortable though I find it odd that the toilet was separate with no hand washing facility next to the toilet.
Stayed in April 2024
Reviewed: 21 April 2024
Alex
United KingdomVery noisy . Not well insulated from outside noise .
Pool / Gym and dog friendly .
Stayed in April 2024
Reviewed: 21 April 2024
Stephen
United KingdomA hotel like this in a city centre has a high volume of customers. The reception was always very busy and queues were frequent.
Facilities good, staff friendly and it was much appreciated that we could leave our bags at the hotel after checkout. No complaints at all really.
Stayed in April 2024
Reviewed: 20 April 2024
Lilian
United KingdomThe washbasin in the eh suite needs bleach as it smells
Fridge in the room and location
Stayed in April 2024
Reviewed: 17 April 2024
Matija
SloveniaHotel needs some refreshments.
Excellent location, very decent breakfast and nice lobby bar / restaurant.
Stayed in April 2024
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