Sutton Scotney, Sutton Scotney, SO21 3NB, United Kingdom
#2 of 3 hotels in Sutton Scotney
Guests' ChoiceBased on 887 hotel reviews
7.7Cleanliness
8.4
Comfort
8.3
Location
8.5
Facilities
8.3
Staff
8.5
Value for money
7.8
Free Wifi
8.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 4, 2024
Steven
United KingdomFinding the entrance to the hotel from Sutton Scotney, we found the back fence! The initial finding our way around, but we just had to ask.
All the staff we're lovely. The three room Suite in the manor house was superb. We felt as though we had the whole, 13 room, 17th century manor to ourselves. Nice touches like the complimentary mini-bar and espresso machine.
Stayed in June 2024
Reviewed: June 4, 2024
Anand
United KingdomDrinks at the bar were quite expensive and the walls in the bedrooms seem very think as you can hear people in the room next to you.
The hotel was very clean, the beds were comfortable, the rooms were spacious and the buffet breakfast was nice and had everything we needed. As we are vegan, having a choice of oat milk, soya milk or almond milk at breakfast was great.
Stayed in May 2024
Reviewed: June 1, 2024
Melanie
United KingdomAll good
Location was perfect for our onward journey
Stayed in May 2024
Reviewed: May 31, 2024
Richard
IrelandRoom was a bit dark and bed was on a raised floor section. This made it a bit awkward in ‘feeling’ your way down the steps in middle of the night! Experienced long waits to have food served in restaurant for evening meal.
Lovely setting & grounds. Clean room. Friendly staff.
Stayed in May 2024
Reviewed: May 31, 2024
Richard
United KingdomWould have been easier to pay for breakfast at the booking rate when we arrived than the more expensive casual rate when booking out
Attended a wedding, excellent location for it.
Stayed in May 2024
Reviewed: May 29, 2024
Wendy
United KingdomCar park could do with a couple of small Exit signs as there are a few different turnings but only one 'exit' route. Another rubbish bin in the car park.
Location away from main road, very nicely furnished. Service was generally very good. Plenty of dog poo bins
Stayed in May 2024
Reviewed: May 27, 2024
Mark
GermanyUse of gym and spa whilst away
Stayed in May 2024
Reviewed: May 26, 2024
Laura
United KingdomFood off the menu at the scene restaurant was poor! We had evening meal there and sent it back as was cold and poor quality! Breakfast was good choice
Really nice location and facilities.
Stayed in May 2024
Reviewed: May 26, 2024
Claire
United KingdomThe twin room beds were pushed together, so we separated them and put a bedside table between. It would have been better had that already been done. When we separated the beds it was clear that the section of floor that had previously been under the middle of the beds had not been vacuumed. Housekeeping were in the corridor so we asked them to vacuum the floor and it was done without an issue. The bath plug/soakaway seemed to need a clear-out, as I was standing in water the first time I showered because it was not draining fast enough. The rooms do seem a little tired.
The staff were excellent and very helpful - especially Luke on reception, who assisted us on the 'phone prior to arrival. The beds were wonderful. Extremely comfortable, with all-enveloping lovely duvets. The buffet breakfast was extensive, plentiful, and of great quality. Our room was quiet. The bar menu offered a good choice and the staff, again, were helpful and accommodating - housekeeping, reception, bar, restaurant, spa, and event staff, very personable and helpful. It was a lovely two-night stay. The attitude of the staff overall, was excellent and they gave the impression nothing was too much trouble. It made for a very easy and comfortable stay.
Stayed in May 2024
Reviewed: May 24, 2024
Lyndon
United KingdomShower head and extractor needed changing
Breakfast
Stayed in May 2024
Reviewed: May 24, 2024
Ian
United KingdomNo tea making kit in room. Signage bizarre.9
Location
Stayed in May 2024
Reviewed: May 23, 2024
Philip
United KingdomBreakfast was terrible. No plates, cups, bowls available for one of us
Room was excellent. Good facilities and modern and clean
Stayed in May 2024
Reviewed: May 22, 2024
Debbie
United KingdomWould have liked a jacuzzi
Lovely place
Stayed in May 2024
Reviewed: May 19, 2024
Nicholas
United KingdomNo fan in the bathroom Breakfast-food and crockery was not filled up so had limited choice
Lovely setting. Room was clean and bed was comfortable
Stayed in May 2024
Reviewed: May 19, 2024
Graham
United KingdomThe staff are amazing, really friendly and caring and helpful. Grounds are beautiful and the facilities are very good.
Stayed in May 2024
Reviewed: May 19, 2024
Roger
United KingdomThere's a pathway that's directly outside the outer wall and windows of some rooms on the ground floor whereby the passer-by can see into some rooms potentially.
Immaculate room, great facilities very difficult to find any fault or criticism. The huge plus for my time spent at the hotel was simply the service offered by the extremely helpful, professional and friendly staff. Laura at the reception assisted me with a room upgrade and even gave me the opportunity to view the room beforehand. A fantastic experience really underpinned by the superb staff.
Stayed in May 2024
Reviewed: May 19, 2024
Denise
United KingdomSituation of room was a long way from restaurant. Shower broken in our room
Set in lovely grounds
Stayed in May 2024
Reviewed: May 19, 2024
Julie
United KingdomA long walk to the room! If you have mobility issues you must say and get a room located closer to reception
Nice staff, good location, good breakfast, comfy bed
Stayed in May 2024
Reviewed: May 18, 2024
Ms65
United KingdomThe breakfast selection was very good, however the self service cooked breakfast items had been left to stand for too long and were dry. There were a few general repairs that could do with addressing. Our window was very stiff to open and close and a couple of lights were temperamental. it's slightly remote if you don't drive, nothing within walking distance.
The hotel was in a good location as long as you drive. Our room was quiet (as I'd requested) and was next to the Spa so ideally located. The staff were all helpful and cheerful and a minor issue we had with the tv in the room was resolved promptly within 15 minutes. The hotel and facilities were clean and the spa was available at a good range of hours. Plenty of parking and a 15/20 minute drive into Winchester and 2 miles to the nearest petrol station, shop and pub. We didn't eat in the hotel but the Coach and Horses pub is 2 miles down the road and does a range of very good food in large portions.
Stayed in May 2024
Reviewed: May 17, 2024
Robert
United KingdomDifficult to criticise, hotel is a very nice place to stay
We very much enjoyed our stay, very comfortable, very good facilities, very beautiful site. We enjoyed using the swimming pool, car park well laid out. Excellent breakfast. Staff were excellent a particular thanks to Simon King ( I think I have his correct name ) at the front desk who moved us to a different room on the second day. The first room no 217 was noisy, it may have been the ventilation system which may have had a fault, or possibly from the spa facility, Whatever it was rattled quite loudly all night. The second room just along the corridor was perfect. Thank you for a very enjoyable stay.
Stayed in May 2024
Reviewed: May 16, 2024
Deborah
United KingdomBar staff, although friendly, were few and far between hence the service was slow.
Lovely location Great rooms, beautiful outdoor patio area
Stayed in May 2024
Reviewed: May 10, 2024
Harley
United KingdomWould've been great to have a jacuzzi, but it wasn't stated so wasn't expected, but definitely room for one. We also went out for the day and the cleaners left our room unlocked on the latch which we came back to after being out for 6 hours, but the reception was very apologetic.
All the staff were very friendly and approachable. The bed was extremely comfortable! The pool facilities (sauna and steam room) were top notch. Would definitely recommend.
Stayed in May 2024
Reviewed: May 9, 2024
Robert
United KingdomSmallish room
Stayed in May 2024
Reviewed: May 6, 2024
Johanna
United KingdomIt felt a tiny bit dated, but for the money it was great.
Really good value for money and the spa facilities are great. The rooms were a really good size too.
Stayed in March 2024
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