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  5. Reviews of The Quays by Greene King Inns

Reviews of The Quays by Greene King Inns 3 stars

Crow Lane, Northampton, NN3 9DA, United Kingdom

#5 of 22 hotels in Northampton

Guests' Choice

Review score

Based on 168 hotel reviews

8.7

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    9.0

  • Location

    9.0

  • Facilities

    8.6

  • Staff

    9.4

  • Value for money

    8.8

  • Free WiFi

    7.5

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Showing 76 – 100

  • Reviewed: 11 December 2023

    10
    Exceptional
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Comfy beds clean well equipped with everything we needed Brill pub attached serving good food, free parking

    Stayed in December 2023

  • Reviewed: 11 December 2023

    9.0
    Great overnight stay and good price.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    All good.

    Very nice property, lovely comfy beds, great shower room. Very clean and tidy.

    Stayed in December 2023

  • Reviewed: 11 December 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room - Disability Access
    • Stayed 1 night
    • Submitted via mobile

    N/A

    Very Clean

    Stayed in December 2023

  • Reviewed: 9 December 2023

    9.0
    Better than expected, I will be back.
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The coffee at breakfast was a little cold for my taste, but that’s all I can think of.

    Everything, location, clean, big room, very comfortable, quiet, lovely staff. All great.

    Stayed in December 2023

  • Reviewed: 8 December 2023

    9.0
    Superb
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 1 night

    All good

    Stayed in December 2023

  • Reviewed: 7 December 2023

    9.0
    Great comfy stay, friendly staff
    • Business trip
    • Group
    • Double Room
    • Stayed 1 night

    More of an option to purchase bottled drinks without going to bar e.g. bottled water WIFI was a bit hit and miss

    Great stay, beds were very comfy and plenty of pillows to choose from. Room warmed up nicely. Large fluffy towels. Staff were very friendly and welcoming. Asked for 2 rooms together and was given what we were asked for. Would stay here again. Free safe parking.

    Stayed in December 2023

  • Reviewed: 4 December 2023

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Great location. Clean and modern accommodation with friendly staff. A great pub attached.

    Stayed in November 2023

  • Reviewed: 22 November 2023

    10
    Big warm clean rooms Great Staff
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was great apart from the poached egg don't think I've ever had one like that before lol

    Great Staff Stacey & Liesha were excellent so was lady at reception dinner was lovely too. Ray was good fun at breakfast chef needs help with his poached eggs tho

    Stayed in November 2023

  • Reviewed: 25 June 2024

    7.0
    Met expectations, not perfect but what you would expect for the money charged.
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights

    Just a vague feeling that cleanliness of establishment could be improved, Too many slightly sticky surfaces for my liking. Not a complaint , just an observation. Also a distinct watered down feeling to the Orange Juice.

    Attitude of one of the staff at breakfast. Single handedly it appeared she was racing round topping up buffet, cleaning tables and generally keeping the whole show on the road. Sorry I cant give her a name check, but 10\10 for her effort.

    Stayed in June 2024

  • Reviewed: 23 June 2024

    5.0
    Not the best. We were given a greene king £25 voucher i feel we should have recieved a refund
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    When we arrived we were given a room that had not been cleaned from previous occupants bed had not been made no tea making facilities wet dirty towels total mess the quays reply was on their system the room had been cleaned.😡

    Stayed in May 2024

  • Reviewed: 22 June 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    No lift.

    Clean rooms. Lovely breakfast.

    Stayed in May 2024

  • Reviewed: 6 June 2024

    6.0
    Good price, good location but sadly noisy guests kept us awake most of the night, cleanliness - poor
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    The cleanliness of the room was poor, very noisy all night too :(

    The staff were friendly, the location was good.

    Stayed in April 2024

  • Reviewed: 2 June 2024

    6.0
    would have been good had it not been for a disturbed night
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    our room was on the ground floor which we didn’t have a problem with at first however we were woken at 3.45am with very load creaking floor boards coming from the room above which went on for some considerable time. We were seriously thinking about getting up and driving home!

    Stayed in June 2024

  • Reviewed: 28 May 2024

    4.0
    Disappointing
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Got bitten by bed bugs !!!

    Booking in good , breakfast good

    Stayed in May 2024

  • Reviewed: 30 April 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Noise from occupant above very loud - cheaply built structure

    OK room

    Stayed in April 2024

  • Reviewed: 11 April 2024

    5.0
    Brilliant location - great for families just needs some bits sorted
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Bathroom was infested with ants. The floors were very thin. So the noise from upstairs was very loud and kept us awake and woke us up

    Location- restaurant - pub next door. Staff were lovely

    Stayed in April 2024

  • Reviewed: 10 April 2024

    7.0
    We met Family and friends and celebrated our friends 65th Birthday with the lovely carvery & drinks
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 1 night

    More tea/coffee in the rooms

    Atmosphere, friendly staff, great food and drink

    Stayed in April 2024

  • Reviewed: 9 April 2024

    5.0
    disappointing
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    when booked told them we would be arriving late and arrived half way through allotted time after 7 hour journey. no one at reception. rang bell 4 times and no one came. Husband had to go hunting for a member of staff who told him she didn't hear the bell. no apology forthcoming. then told we were on first floor and no lift. As a person with severe mobility problems this was a nightmare. No where on website does it state 2 floors and no lift. TOTALLY UNACCEPTABLE. Had I known I would have checked ground floor ONLY. Breakfast Saturday and Sunday was left on heated trays. COLD. no 24 hour reception. there was a telephone number left for emergencies. Good job I was with husband as I do not use a mobile phone. What would have happened if I had been taken ill. Would I come here again. probably NOT

    room warm, comfortable and clean smallest en suite I have ever seen. Monday breakfast cooked to order and that was lovely and plenty of it. no 24 hour reception. there was a telephone number left for emergencies. Good job I was with husband as I do not use a mobile phone. What would have happened if I had been taken ill. Would I come here again. probably NOT

    Stayed in April 2024

  • Reviewed: 24 March 2024

    7.0
    Good location. Clean and comfortable. A bit dated rooms.
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The room is a bit dated

    Good location

    Stayed in March 2024

  • Reviewed: 8 February 2024

    7.0
    Good location. Nice clean room. Somewhat overpriced.
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    Breakfast was ok but food was warm rather than hot (surprising considering it was laid out in the same area they have a carvery and I arrived at breakfast at 7 am).

    Good location near my work destination the following day. Location next to the canal may mean it would be lovely on a summer evening. If I’m in the area in the spring/summer I may well try this hotel again.

    Stayed in February 2024

  • Reviewed: 5 February 2024

    4.0
    Disappointing
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Heating not good and poor shower

    Good beds

    Stayed in February 2024

  • Reviewed: 10 January 2024

    5.0
    Passable
    • Couple
    • Double Room - Disability Access
    • Stayed 4 nights
    • Submitted via mobile

    Cheeky floorboards, evacuated due to flooding. Paid for 4 nights stayed for 1.

    Staff excellent

    Stayed in January 2024

  • Reviewed: 3 January 2024

    7.0
    One night stop off point.
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing to dislike .

    Clean good staff, breakfast could have been better toasters need upgrading very slow.

    Stayed in January 2024

  • Reviewed: 1 January 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The breakfast wasn’t that good

    Breakfast was not that good

    Stayed in December 2023

  • Reviewed: 24 December 2023

    1.0
    Dreadful
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Awful restaurant and the shower didnt have hot water

    Comfy clean room

    Stayed in December 2023

Showing 76 – 100

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