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  5. Reviews of The Quays by Greene King Inns

Reviews of The Quays by Greene King Inns 3 stars

Crow Lane, Northampton, NN3 9DA, United Kingdom

#5 of 22 hotels in Northampton

Guests' Choice

Review score

Based on 145 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.0

  • Location

    9.1

  • Facilities

    8.7

  • Staff

    9.5

  • Value for money

    8.8

  • Free WiFi

    7.5

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Showing 76 – 100

  • Reviewed: 30 April 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Noise from occupant above very loud - cheaply built structure

    OK room

    Stayed in April 2024

  • Reviewed: 11 April 2024

    5.0
    Brilliant location - great for families just needs some bits sorted
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Bathroom was infested with ants. The floors were very thin. So the noise from upstairs was very loud and kept us awake and woke us up

    Location- restaurant - pub next door. Staff were lovely

    Stayed in April 2024

  • Reviewed: 10 April 2024

    7.0
    We met Family and friends and celebrated our friends 65th Birthday with the lovely carvery & drinks
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 1 night

    More tea/coffee in the rooms

    Atmosphere, friendly staff, great food and drink

    Stayed in April 2024

  • Reviewed: 9 April 2024

    5.0
    disappointing
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    when booked told them we would be arriving late and arrived half way through allotted time after 7 hour journey. no one at reception. rang bell 4 times and no one came. Husband had to go hunting for a member of staff who told him she didn't hear the bell. no apology forthcoming. then told we were on first floor and no lift. As a person with severe mobility problems this was a nightmare. No where on website does it state 2 floors and no lift. TOTALLY UNACCEPTABLE. Had I known I would have checked ground floor ONLY. Breakfast Saturday and Sunday was left on heated trays. COLD. no 24 hour reception. there was a telephone number left for emergencies. Good job I was with husband as I do not use a mobile phone. What would have happened if I had been taken ill. Would I come here again. probably NOT

    room warm, comfortable and clean smallest en suite I have ever seen. Monday breakfast cooked to order and that was lovely and plenty of it. no 24 hour reception. there was a telephone number left for emergencies. Good job I was with husband as I do not use a mobile phone. What would have happened if I had been taken ill. Would I come here again. probably NOT

    Stayed in April 2024

  • Reviewed: 24 March 2024

    7.0
    Good location. Clean and comfortable. A bit dated rooms.
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The room is a bit dated

    Good location

    Stayed in March 2024

  • Reviewed: 8 February 2024

    7.0
    Good location. Nice clean room. Somewhat overpriced.
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    Breakfast was ok but food was warm rather than hot (surprising considering it was laid out in the same area they have a carvery and I arrived at breakfast at 7 am).

    Good location near my work destination the following day. Location next to the canal may mean it would be lovely on a summer evening. If I’m in the area in the spring/summer I may well try this hotel again.

    Stayed in February 2024

  • Reviewed: 5 February 2024

    4.0
    Disappointing
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Heating not good and poor shower

    Good beds

    Stayed in February 2024

  • Reviewed: 10 January 2024

    5.0
    Passable
    • Couple
    • Double Room - Disability Access
    • Stayed 4 nights
    • Submitted via mobile

    Cheeky floorboards, evacuated due to flooding. Paid for 4 nights stayed for 1.

    Staff excellent

    Stayed in January 2024

  • Reviewed: 3 January 2024

    7.0
    One night stop off point.
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing to dislike .

    Clean good staff, breakfast could have been better toasters need upgrading very slow.

    Stayed in January 2024

  • Reviewed: 1 January 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The breakfast wasn’t that good

    Breakfast was not that good

    Stayed in December 2023

  • Reviewed: 24 December 2023

    1.0
    Dreadful
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Awful restaurant and the shower didnt have hot water

    Comfy clean room

    Stayed in December 2023

  • Reviewed: 10 December 2023

    10
    Great value
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Clean room, friendly staff

    Stayed in December 2023

  • Reviewed: 13 June 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in June 2024

  • Reviewed: 13 June 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in June 2024

  • Reviewed: 10 June 2024

    9.0
    A great stay with a great evening meal. We will come again.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    There are no comments available for this review

    Stayed in June 2024

  • Reviewed: 10 June 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night

    There are no comments available for this review

    Stayed in June 2024

  • Reviewed: 8 June 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in May 2024

  • Reviewed: 6 June 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room - Disability Access
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in June 2024

  • Reviewed: 5 June 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in May 2024

  • Reviewed: 5 June 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in May 2024

  • Reviewed: 4 June 2024

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in June 2024

  • Reviewed: 4 June 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in April 2024

  • Reviewed: 3 June 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Double Room - Disability Access
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in June 2024

  • Reviewed: 1 June 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights

    There are no comments available for this review

    Stayed in May 2024

  • Reviewed: 31 May 2024

    10
    Exceptional
    • Business trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in May 2024

Showing 76 – 100

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