High Street, Arundel, BN18 9AB, United Kingdom
#5 of 7 hotels in Arundel
Guests' ChoiceBased on 1124 hotel reviews
8.2Cleanliness
8.6
Comfort
8.8
Location
9.6
Facilities
8.1
Staff
8.9
Value for money
8.0
Free Wifi
8.1
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 7, 2024
Ed
United KingdomThere's no lift, and we were on the 3rd floor. No problem for us, but elderly or less mobile guests might want to request a room on a lower floor.
Incredibly friendly staff.
Stayed in June 2024
Reviewed: June 6, 2024
Penny
United KingdomGreat location
Stayed in May 2024
Reviewed: June 5, 2024
Michael
United KingdomFood was ordinary. £25 charged to my card on arrival, despite room being pre-paid.
Room was clean, but very hot. Car parking convenient.
Stayed in June 2024
Reviewed: June 3, 2024
Hobden
United KingdomThere was nothing we didn’t like
We loved the character of the building and how comfortable it was. The staff were so friendly, I mentioned it was my daughter’s birthday and the bottle of Prosecco was a nice touch.
Stayed in June 2024
Reviewed: May 31, 2024
Paul
United KingdomThe location was superb, the room was of a great size, and the staff were superb, many restaurants and places to drink within 5 minutes walk,,,
Stayed in May 2024
Reviewed: May 28, 2024
Lorraine
SwitzerlandExcellent
Stayed in May 2024
Reviewed: May 24, 2024
Helen
United KingdomUncomfortable bed
Location and parking
Stayed in May 2024
Reviewed: May 19, 2024
Anthony
United KingdomBar. Breakfast.8
Location. Room was fine.
Stayed in May 2024
Reviewed: May 18, 2024
Ashleigh
United KingdomNo shower but was told about that before we booked and was not a problem but was warm in the room in mid may nm
Location was fab
Stayed in May 2024
Reviewed: May 18, 2024
Martin
United KingdomExcellent breakfast really good value for money
Stayed in April 2024
Reviewed: May 18, 2024
Thorndycraft
United KingdomWe have stayed at the Norfolk Arms several times and always enjoyed our stay, staff always friendly and the room comfortable.
Stayed in May 2024
Reviewed: May 14, 2024
Deanne
United KingdomQuiet, comfortable room
Stayed in May 2024
Reviewed: May 13, 2024
Jayne
United KingdomOur on had no shower or shower attachment so I was unable to wash my hair! Very disappointed. Reception told us we had low ceilings in the room. I think I would rather have been told about the lack of shower!
Staff were very friendly
Stayed in May 2024
Reviewed: May 10, 2024
Lyn
United KingdomNothing!
Clean comfortable rooms, hotel had a lot of character in a great location. Friendly efficient staff. Very good food
Stayed in May 2024
Reviewed: May 9, 2024
David
United KingdomShower didn’t drain away
Convient and parking
Stayed in May 2024
Reviewed: May 8, 2024
John
Australia-
Location was right up against the wall of Arundel castle. Comfortable, large clean room.
Stayed in April 2024
Reviewed: May 7, 2024
Alma
United KingdomPerhaps having to pay for the carpark. It was quite tight but considering the age of what it was a coach house and its location, this very understandable. I recommend reading the instructions about the parking rule which are very clear, no tricks, it's what it is.
Location, is a place with history and character. The staff are very friendly. Definitely we felt very welcome! They explained everything very well. Everything in the room worked very well. The room and bathroom were spotless. The bed was very comfortable and the room was quiet despite being on the ground floor.
Stayed in May 2024
Reviewed: May 7, 2024
Vimala
United KingdomLocation excellent, staff friendly and room and hotel very clean and had period features so very authentic.
Bath was lovely, shower head not working.
Stayed in May 2024
Reviewed: May 7, 2024
Peter
United KingdomLate check in as hotel busy on a bank holiday sunday. Could have offered a comp tea or coffee. It's pricy as breakfast is extra. Patchy wifi
Perfect central location, fair priced 23.59 hours car park
Stayed in May 2024
Reviewed: May 5, 2024
Jacqueline
United KingdomThink needs to check enough beverages in room only 1 hot chocolate sachet. Might sound petty but had then to go back down and ask receptionist who was lovely and gave me another. Shower cap in bathroom would be nice.
Stayed in May 2024
Reviewed: May 5, 2024
Martin
United KingdomNothing else l could think of, it filled our needs Maybe a better choice on the breakfast menu
Ok but not a varied meal Nice bar with good selection of drinks ales etc Restaurant was to standard, staff very pleasant just a bit lacking in experience
Stayed in April 2024
Reviewed: May 4, 2024
Michael
United KingdomCar parking charge at the hotel
Excellent town centre location. Room was very clean, spacious and quiet Good cooked breakfast
Stayed in April 2024
Reviewed: May 4, 2024
Hedy
United KingdomEnsuite bathroom wasn't very well ventilated.
Room was decorated and cleaned to a high standard. Breakfast was good quality. Staff were friendly.
Stayed in April 2024
Reviewed: May 3, 2024
Solveig
NorwayThe room didnt live up to 4 stars. Cleaning wasnt great.
Location and staff
Stayed in May 2024
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