61 La Colomberie, St Helier, Saint Helier Jersey, JE2 4QA, United Kingdom
#14 of 20 hotels in Saint Helier Jersey
Guests' ChoiceBased on 866 hotel reviews
8.0Cleanliness
8.7
Comfort
8.6
Location
8.9
Facilities
8.0
Staff
9.2
Value for money
8.5
Free WiFi
8.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 4 May 2024
Frances
United KingdomSome mornings the milk at breakfast was on the turn and the evening marks weren’t great We only ate there on our first night All the vegetables were out of tins or frozen but then boiled so they were all mushy and no flavour The potatoes whichever way you had them were tasteless
Friendly and helpful staff especially Brian on reception A nice comfortable Bar to relax in for the evening
Stayed in April 2024
Reviewed: 3 May 2024
Coral
United KingdomNo complaints thank you
Clean comfortable hotel with pleasant friendly staff. Breakfast fresh and nicely cooked and served. Ideal for a solo traveller.
Stayed in May 2024
Reviewed: 3 May 2024
Juliana
United KingdomN/A
Breakfast and service was great. The location was central and within easy walking distance of main restaurants etc.
Stayed in April 2024
Reviewed: 2 May 2024
Paul
United KingdomThe hotel was very centrally located. The breakfast was very good and the staff welcoming. A very comfortable place to stay whilst visiting jersey.
Stayed in May 2024
Reviewed: 1 May 2024
Norma
United KingdomAlthough food good needed a bit more variety and also television could do with updating
Location, very friendly and helpful staff, very clean everywhere
Stayed in April 2024
Reviewed: 30 April 2024
Chris
GuernseyGood breakfast ,clean room
Stayed in April 2024
Reviewed: 30 April 2024
Ingram
United KingdomLimited choice evening meal.
Excellent breakfast.hotel and room very clean, staff very attentive and helpful.
Stayed in April 2024
Reviewed: 30 April 2024
Samantha
United KingdomThe breakfast was excellent and the staff were friendly. Very close to Howard Davis Park where we saw a red squirrel.
Stayed in April 2024
Reviewed: 30 April 2024
Julia
United KingdomRoom carpet and 2 chairs dated. Not a complaint but observations- only one general soap dispenser in bathroom in the shower despite 'toiletries' listed in advert. But when I queried it I was given a bar of soap. Tv tiny and only about 20 channels. Entertainment and Bingo mentioned by other visitors is mid May to mid Sept only.
Great location, friendly and helpful staff on reception. Public areas all kept very clean. Fresh towels every day. Very reasonable price. Breakfast a nice size, staff in dining room lovely.
Stayed in April 2024
Reviewed: 30 April 2024
David
United KingdomRooms a bit dated basic toiletries not as described on booking only hand soap and shower despenser. No entertainment in the hotel as it starts later in the season
Nice location walkable to the main town and restaurants. Friendly staff and a good breakfast
Stayed in April 2024
Reviewed: 29 April 2024
Phillip
United KingdomThe decor is dated BUT in this current financial and environmental climate why fix it if it ain't broke.
Very friendly and helpful staff. Good cooked breakfast.
Stayed in April 2024
Reviewed: 29 April 2024
Barbara
United KingdomAsked for a double room twin bed pushed together to make a double bed. Beds were very saggy & uncomfortable
Friendly staff & clean
Stayed in April 2024
Reviewed: 29 April 2024
Elaine
United KingdomWalls to next room have little noise insulation.
Good location. Clean room. Pleasant staff
Stayed in April 2024
Reviewed: 29 April 2024
Angelov
BulgariaThe staff was nice and very welcoming! The room and the beds were comfortable! Would return!
Stayed in April 2024
Reviewed: 28 April 2024
Thelma
United KingdomClean , basic but needs a wee update.
Stayed in April 2024
Reviewed: 28 April 2024
Mathew
GuernseyGood price for clean and tidy hotel. Cheap and cheerful with pleasant and helpful staff.
Stayed in April 2024
Reviewed: 28 April 2024
Andy
United KingdomEverything was very well organised and all the staff were absolutely supurb and really helpful. Breakfast was excellent value for money and evening meal was lovely. Would highly recommend if you are going to Jersey check the availability of the Norfolk hotel 1st.
Stayed in April 2024
Reviewed: 28 April 2024
Iain
United KingdomLike a lot of Jersey Hotels, dated
Good location, clean
Stayed in April 2024
Reviewed: 28 April 2024
Mark
AustraliaCould hear other people moving around the hotel, but only to be expected. Wouldn't put me off booking here again.
Location, good choice for breakfast, bar area open till late. Car parking on site.
Stayed in April 2024
Reviewed: 27 April 2024
Michael
United KingdomGood
Stayed in April 2024
Reviewed: 27 April 2024
Anne
United KingdomHard to find parking on arrival
Clean, comfortable and central
Stayed in April 2024
Reviewed: 26 April 2024
Sprogger
United KingdomNeeds update to everything including room locks, with ensuite being very basic and no extraction. Full English Breakfast was reasonable but on the small portion side but toast, cereal and citrus fruit in bowls was plentiful. Pool standard was a disappointment but it was very early in the season so wasn't being used by anyone.
Good town centre spot with free parking.
Stayed in April 2024
Reviewed: 25 April 2024
Graham
United KingdomThe pillows were quite hard. The breakfast menu listed a Full English Breakfast including bacon and sausage, but made no mention of vegetarian options, which turned out to be available on request. Similarly, the dinner menu stated the meat-based dish every day, but advised the guest to ask about the vegetarian option. Very little seemed to be done to make vegetarians feel they could eat in the restaurant.
The staff were very friendly and helpful. The hotel was in a good location, it was in excellent condition and was clean and quiet.
Stayed in April 2024
Reviewed: 25 April 2024
Paul
United KingdomThe shower in our room
breakfast was very good & very friendly staff
Stayed in April 2024
Bergen, Germany
Novi Sad, Serbia
Balashikha, Russia
Ban Kao, Thailand
Nieuwpoort, Belgium
Istanbul, Turkey
Lisbon, Portugal
Stavros, Greece
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content