10-50 Willow Street, Hackney, London, EC2A 4BH, United Kingdom
#185 of 1,006 hotels in London
Guests' ChoiceBased on 1165 hotel reviews
8.5Cleanliness
9.2
Comfort
9.2
Location
8.8
Facilities
8.8
Staff
9.1
Value for money
7.9
Free WiFi
8.6
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End of dialog contentReviewed: 26 April 2024
Emily
United KingdomNothing
Friendly staff, felt very welcome. Even when our room was delayed, they offered us a drink on the house
Stayed in April 2024
Reviewed: 22 April 2024
Mauriz
SwitzerlandBreakfast, neutral to unfriendly service, extra charge for 2nd Capuccino (avoided after discussion) extra charge for Sparkling Water, extra charge for service if breakfast is included in the rate
Great Hotel, nice Design, friendly Reception, friendly Evening Nobu restaurant Service, food dinner food quality
Stayed in April 2024
Reviewed: 22 April 2024
Olivia
United KingdomStaff were AMAZING!
Stayed in April 2024
Reviewed: 22 April 2024
Viola
United Kingdom- I had to wait half an hour for a Cappuccino, that arrived after I finished my breakfast. I think they forgot about it but that’s a really small flaw that won’t put me off to go back. - the “room with a view” was actually with no view, on 1st floor I could only see some tall plants unfortunately:(
I had a lovely stay at Nobu and I’ll definitely come back. I only needed a place to stay and relax a couple of days in the city and this was the perfect place. The staff was very professional and kind, facilities and impeccable. I really enjoyed the Spa, Reneè was amazing and gave me the best massage and the girl at the reception (sorry I can’t remember your name) was super nice and caring. Loved the steamed room as well! Didn’t have the chance to go upstairs and enjoy the view from the terrace but will definitely do it next time.
Stayed in April 2024
Reviewed: 17 April 2024
Tony
United KingdomThe service in the cafe was slow and staff were grumpy. We had a mouse running around the bar while we had drinks. I mentioned both to the staff at check in. Nothing was said.
Decor space and overall feel
Stayed in April 2024
Reviewed: 17 April 2024
Elizabeth
United KingdomAnnoyingly there was no menu for the room service, so you didn't know how much anything was even though there was a great selection of different snacks and drinks.
Japanese themed throughout, very pretty and well decorated. rooms nice and a good size with a decent bathroom. nice large television and a great location. Very safe inside and good cafes and bars near.
Stayed in April 2024
Reviewed: 15 April 2024
Alex
United KingdomVery clean, crisp and different class.
Stayed in April 2024
Reviewed: 15 April 2024
Nicola
United KingdomCould do with a few more tea bags and milk.
Clean room, lots of minibar options if needed. Magnifying mirror, easy to use lights, tv etc. shower room great, spacious, clean, of course modern.
Stayed in April 2024
Reviewed: 13 April 2024
Nicky
United KingdomNothing :)
Excellent location in Shoreditch with everything right on your doorstep. The hotel decor was stunning. The staff couldn’t be more helpful and made our anniversary weekend one to remember!
Stayed in March 2024
Reviewed: 4 April 2024
Mogaji
Irelandnothing was amazing
Lovely staff , got an upgrade
Stayed in April 2024
Reviewed: 30 March 2024
Thomas
United KingdomFor price would expect more, some dust in room. Prices for minibar, room service and bar are all very expensive.
Staff incredibly friendly and helpful, decor amazing, rooms very comfortable.
Stayed in March 2024
Reviewed: 25 March 2024
Martin
United KingdomNothing
The calm relaxing ambience and the friendliness and professionalism of the staff
Stayed in March 2024
Reviewed: 22 March 2024
Hana
United KingdomI found it quite hard to find the lights!! Slightly over designed in the bedrooms. Also surprised to hear no room service after 11pm. For an inner city hotel it seemed odd.
Nice design, very friendly staff.
Stayed in February 2024
Reviewed: 19 March 2024
Linda
FranceNothing
Thé staff is amazing. The food wonderful and the rooms are beautiful
Stayed in March 2024
Reviewed: 17 March 2024
Ailish
IrelandAdditional charges for barista coffees at breakfast - not common in a 5 star hotel.
Breakfast was lovely but they charged additional for barista coffees at breakfast - I thought this was a bit unreasonable in a 5 star hotel.
Stayed in January 2024
Reviewed: 13 March 2024
Trevor
United KingdomRoom needs Nespresso machine with milk frothier 🤙🏽
Food was amazing and love the decor
Stayed in February 2024
Reviewed: 10 March 2024
Colby
AustraliaLighting in the room was not very good No pool Laundry service very expensive Room was not very big
Stayed in March 2024
Reviewed: 9 March 2024
Nevo
IsraelNothing
Amazing hotel, everything was perfect
Stayed in February 2024
Reviewed: 7 March 2024
Seamus
United KingdomWould be nice if there was swimming pool
Cleanliness, experience, staff were friendly, food was fantastic
Stayed in March 2024
Reviewed: 4 March 2024
Luke
United KingdomPicky, but the pillows aren’t the best. Didn’t make for a great nights sleep.
Luxurious, very clean, very professional and friendly staff, quiet, great location
Stayed in March 2024
Reviewed: 3 March 2024
John
United KingdomBreakfast wasn’t great and coffee was poor
Good room, very comfortable
Stayed in March 2024
Reviewed: 1 March 2024
Ellen
United KingdomBreakfast extremely expensive and they charge you if you have an extra coffee, also they add very high service charge without telling you and then take it from your room deposit
Loved everything about the room, cleanliness, reception staff very helpful
Stayed in March 2024
Reviewed: 29 February 2024
Shelley
United KingdomBeautiful. Lovely room, scented perfectly, comfy bed, upgrades 👌
Stayed in February 2024
Reviewed: 26 February 2024
Amelie
United KingdomThe pillows weren’t the comfiest.
Lovely staff, felt very welcomed! The room was very clean and comfortable. The location was also perfect, situated down a quiet street but a 2 minute walk into the heart of Shoreditch. It was also a lovely surprise to find a cake in our room - we were celebrating my boyfriend’s birthday.
Stayed in February 2024
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