17 West Street, Scarborough, YO11 2QN, United Kingdom
#6 of 36 hotels in Scarborough
Guests' ChoiceBased on 919 hotel reviews
9.0Cleanliness
9.4
Comfort
9.3
Location
9.1
Facilities
9.1
Staff
9.5
Value for money
9.1
Free WiFi
9.1
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End of dialog contentReviewed: 24 June 2024
Janice
United KingdomOur room was a superior rm but was very small&dull
All the staff were really friendly The breakfast was delicious 😋
Stayed in June 2024
Reviewed: 23 June 2024
William
United KingdomNothing
Price and location
Stayed in June 2024
Reviewed: 22 June 2024
Nicholas
United KingdomNeeds black out curtains/blind in the room we had. With it being June it was very bright early in the morning. Last time we stopped in winter it was fine, as by coincidence we were in the same room.
Lovely old boutique hotel. Really nice, our second stay. Will be back. Good location to access all of Scarborough.
Stayed in June 2024
Reviewed: 17 June 2024
Gillian
United KingdomStayed here for one night to attend a concert at the Scarborough Open Air. Location is great for walking to the Town Centre and the beach/front. Got a taxi to the concert venue (a couple of lovely ladies let us share theirs) as it is quite a walk but you can catch buses on the sea front. The hotel is lovely, decor great and exceptionally clean and in a good location. Breakfast had lots of choice even cater for Gluten Free and was lovely and fresh. Would definitely recommend and stay again.
Stayed in June 2024
Reviewed: 17 June 2024
Karen
United KingdomNothing i can think of
Staff very friendly and helpful 👍 breakfast very tasty and plentiful, nice choice on offer.
Stayed in June 2024
Reviewed: 16 June 2024
Timothy
United KingdomThe rooms (or at least ours) are big, and there's only a plug-in heater (as far as I saw) so I expect winter visitors might get a bit chilly! The windows are old sash windows which do bang a bit when it's windy.
We picked this as it's just a 3-minute walk to the top of the Cliff Lift (funicular) down to the Spa, where we went for a 2-day festival. This was ideal for my partner's accessibility needs. The greeting was friendly, the room nice and big, with a super comfy king size bed (so wish I had a lie-in but we were so busy!), everything clean, decent selection of tea/coffee/biscuit refreshments in our room, good TV, plenty of wardrobe space if you need it, a desk and Wi-Fi (just as well because my partner needed to work on her laptop on what was meant to be a holiday!), and even a sofa with coffee table. Also, while we did not avail ourselves of the actual hotel breakfast, the cafe (basically the same place) did a really good omelette and avocado toast that me and my partner had respectively. On a food note, Ramshill Fisheries just round the corner has to be one of the best chippies in the country (everything's cooked in beef fat - oh lawdy!)
Stayed in June 2024
Reviewed: 14 June 2024
Linda
United KingdomOn-site parking would have been good, but we parked in a nearby street without difficulty. Fresh fruit as a starter option would have been a bonus, but we had a choice of fruit juice and cereals instead.
Lovely large room with high ceilings and bay window. Comfy bed. Good shower. Large flat screen TV. Excellent breakfast with lovely coffee and cooked to order choices. Friendly and efficient staff
Stayed in June 2024
Reviewed: 14 June 2024
Eric
United KingdomExcellent choices for breakfast and served to the table. Very helpful and friendly staff. Room was larger than usual and looked recently refurbished.
Stayed in June 2024
Reviewed: 10 June 2024
Timothée
Francewindows difficult to open (british windows...) no parking so we need to pay extra for parking (resident permit)
very good location, you can walk to the beach and city center very confortable beds quiet efficient checking with keycase and code sent by sms
Stayed in June 2024
Reviewed: 9 June 2024
Marta
United KingdomA little bit of noise from the landing when people walking up and down
Very professional and friendly staff. Cosy and clean room. Very tasty breakfast.
Stayed in June 2024
Reviewed: 8 June 2024
Andrew
United KingdomNo parking onsight but we were given a parking permit for 3 hours. Parking 2 streets up is free so no problem at all.
Friendly staff. Cleanliness. Really good breakfast paid with booking at a good price.
Stayed in June 2024
Reviewed: 8 June 2024
Fshero
United KingdomThe carpet in my room had a few marks and stuck debris, but otherwise perfectly serviceable.
Very comfortable stay in a spacious room, complete with small sofa, kettle and tea and coffee. Bathroom was decorated in a modern way. Bed was comfortable. Location excellent - just 10 minutes walk downhill to Scarborough Spa (my main reason for staying here). Room key also opens the front door key - excellent for coming home late after attending at the Spa, for example. The owners were communicated very well - including responding to a request to check in early the night before my stay.
Stayed in June 2024
Reviewed: 4 June 2024
Kevin
United KingdomSpacious immaculate room
Stayed in June 2024
Reviewed: 3 June 2024
Tracy
United KingdomThe Bed was way to soft for us
Everything was lovely, the room very spacious and clean, Breakfast was 👌
Stayed in June 2024
Reviewed: 3 June 2024
Creaser
United KingdomNothing
A lovely setting, lovely hotel, lovely rooms and very attentive staff. Definitely be back.
Stayed in June 2024
Reviewed: 3 June 2024
Jaquiw
United KingdomVery little pressure from the shower
The breakfast was excellent
Stayed in May 2024
Reviewed: 2 June 2024
John
United KingdomNothing
The location was central to scarborough. The facilities was really good and staff was very friendly........ On my next visit ill b definatly be booking at roundtree
Stayed in May 2024
Reviewed: 31 May 2024
Tracy
United KingdomNothing
Lovely clean..friendly staff..lovely choice in cafe for breakfast
Stayed in May 2024
Reviewed: 28 May 2024
Joyce
United KingdomN/A
Cosy good location
Stayed in May 2024
Reviewed: 27 May 2024
Paremjit
United KingdomYou could smell the cooking oil in the room and the chair was broken
The room was nice and big the bathroom was clean the bed was comfortable
Stayed in May 2024
Reviewed: 24 May 2024
Joanne
United KingdomRoom was lovely, clean and spacious. Staff very friendly. Breakfast was great.
Stayed in May 2024
Reviewed: 20 May 2024
Jam
United Kingdomall was perfect there isn't anything i can think of that i would pop down as a dislike.
Huge room, a comfy bed, an amazing breakfast and a quiet location. my stat was perfect for what i needed while travelling for work. also, the option to have a late check out is really helpful too.
Stayed in May 2024
Reviewed: 19 May 2024
Daryl
United KingdomIdeally located and the room was extremely spacious and clean. Breakfast was fantastic also
Stayed in May 2024
Reviewed: 17 May 2024
Nathan
United KingdomGood clean rooms with everything you need for a short stay. Breakfast was excellent and highly recommended to add on at time of booking.
Stayed in May 2024
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