59 Leinster Square, Kensington and Chelsea, London, W2 4PS, United Kingdom
#1010 of 1,010 hotels in London
Guests' ChoiceBased on 1485 hotel reviews
6.4Cleanliness
7.0
Comfort
6.9
Location
8.4
Facilities
6.4
Staff
7.3
Value for money
6.7
Free WiFi
7.2
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End of dialog contentReviewed: 1 May 2024
Ruth
United KingdomFor the location, the price was very reasonable. I couldn't fault the value for money.
Stayed in April 2024
Reviewed: 1 May 2024
Riccardo
ItalyCleaning is an option in this hotel
The location, close to the tube and hyde park
Stayed in April 2024
Reviewed: 29 April 2024
Andres
SpainIt could it Be cleaner.
The location. And the price.
Stayed in April 2024
Reviewed: 27 April 2024
Aira
LithuaniaGot a room in a basement. Road to our room was tricky needed to go throw dining room etc
1st zone near Hide park, 24h reception, good price
Stayed in April 2024
Reviewed: 26 April 2024
Laurence
United KingdomBasement room is tiny and bathroom too small
Location convenient
Stayed in April 2024
Reviewed: 26 April 2024
Shannon
United Kingdomloud and noisy
Good location
Stayed in April 2024
Reviewed: 23 April 2024
B
IrelandSome noise from the kitchen was like a fan going all night but I had earplugs so it blocked it out, if you are near the kitchen bring earplugs
Really liked it. I had a single room which was lovely decor and spotlessly clean. The bathroom was lovely and modern. I was running late so never got to try the breakfast which was included in my booking but I’m sure it would have been lovely! This hotel was a pleasant surprise
Stayed in April 2024
Reviewed: 23 April 2024
Karen
United Kingdomas above
The hotel is very cheap so i kind of got what i paid for. my room was a basement room with a radiator that wouldn’t turn off and a window i felt wasn’t safe to open. booked two nights, only stayed one. very little apology from reception staff, guess they get this kind of complaint all the time. would maybe have been ok if not working and sleep not a priority.
Stayed in April 2024
Reviewed: 23 April 2024
Emília
HungaryThe staff is incredibly bored with their work. They barely talk to you and don't even say hello back
Location. It was also clean, good for a few nights.
Stayed in April 2024
Reviewed: 18 April 2024
Maryam
United KingdomThe standard rooms are too small for a twin bed. One side of the bed is completely stuck to the wall, and the bottom part of the bed has very little space to walk around, which is uncomfortable for someone sleeping next to the wall. I even asked the receptionist to give us a room with more space, but she said this room was already reserved for us, and if we want a room with more space, we'll have to pay more.
Quiet room, good temperature, clean
Stayed in April 2024
Reviewed: 14 April 2024
Federico
ItalyLooks not like a 4 star hotel. We had some troubles, first of all we set DND (do not disturb) on the door, we came back home at 5 am on Saturday morning and we wanted to sleep, but room cleaning service knocked on the door, after a big “no thanks” they entered the room while we was sleeping, I said that we don’t want to make the room up and they can go outside of the room, this is unacceptable, also because if on the door there’s DND, please do not enter! Second thing, I set “pay at property” cause I wanted to pay with cash, I asked at our arrival if I could pay cause I wanted to pay with cash instead of using card, but the receptionist said “you have to pay at your checkout”, ok no problem, we did the checkout and I was about to pay but the receptionist said “you don’t have to, you just paid, we took the money from your card!”, why? Why the hotel didn’t asked? Why you acted like that even cause I said I wanted to pay with cash? Fortunately another receptionist said that they can do a refund and I could pay with cash, I said no cause will be a huge waste of time but my recommendation next time is to ask the client and listen to what he says and don’t chose what to do with others money. Also I asked a question few days before the departure here on booking but they never replied.
Really good neighborhood, really good spot near bus, underground and quiet place. Hotel was okay, cleaned, no bad smells, good.
Stayed in April 2024
Reviewed: 11 April 2024
Aranda
SpainThe room was really small. It was supposed to be a room for two, but it was very difficult to move two people inside the room.
The hotel was very nice. The reception was very comfortable, and the workers very nice.
Stayed in March 2024
Reviewed: 9 April 2024
Pierre
MaltaRoom looks a bit old. Bathroom needs some TLC. Sink drain was blocked. Weird open shower that makes the whole bathroom floor wet. Double bed was right up against the wall on one side. Had to get in from the foot of the bed.
Location for us was good. Also price was reasonable. Bed sheets and bathroom were clean.
Stayed in April 2024
Reviewed: 9 April 2024
Kim
AustraliaRoom was very very small
Location
Stayed in March 2024
Reviewed: 8 April 2024
Daniel
IrelandStaff had zero manners and had an attitude except for maintenance man who was nice. Shower was broken and passed off as working until we used it. Had to shower in another room down hall. No doors on shower so water goes everywhere.
Location was excellent. Nearby tube. Walking distance to Kensington Gardens. Walking distance to bus. Lovely area very safe. Room was very good size for family of three.
Stayed in April 2024
Reviewed: 6 April 2024
Amy
CanadaI would have appreciated a bit more variety for the breakfast as it cost £10, but it was alright.
My room was perfectly adequate and I was pleasantly surprised to have a TV in my small room!
Stayed in March 2024
Reviewed: 4 April 2024
Julie-anne
United KingdomCouldnt turn the heating off, but there was a fan available. Bathroom door didn't lock but didn't bother us too much, but couldn't find someone to tell when we left.
Last minute booking, comfortable. Friendly staff. Beds were comfy and not too noisy
Stayed in April 2024
Reviewed: 31 March 2024
Gabriela
SwitzerlandDidn’t like the fact that my room had mirrors on practically every wall.
Loved the location
Stayed in March 2024
Reviewed: 30 March 2024
Debra
SpainRoom could be cleaner. A mattress pad could be used under the sheet. A bit too hot in the room. A few things need fixed- a bathroom door handle fell off.
Great location. Lots of shops, restaurants and public transportation available. The staff helped with 2 details- printing our boarding cards and holding our suitcases for an additional 1/2 hour.
Stayed in March 2024
Reviewed: 29 March 2024
Stine
NorwayThe staff didnt look to happy and could have been a bit more friendly. It was a very bad smell some places in the hotel. The faucet was blocked and the walls were not nice as in the pictures, paint had started to fall of some places. The pillows was so hard to sleep on. For two days it was ok to stay but wouldnt stayed longer.
The guy that worked on the hotel for fixing proplems were very polite and friendly. The resepsion and outside of the hotel looked really nice. One guy at the hotel in the resepsion was polite and friendly.
Stayed in March 2024
Reviewed: 25 March 2024
Ivan
PolandThe room is really small, and the bed also to small, if you are 1.8 and higher, quite uncomfortable
Very good location, very quiet
Stayed in February 2024
Reviewed: 24 March 2024
Claire
IrelandStaff were not very nicevor welcoming. I understand the room had to be smaller due the price but we were in a room I'm the basement freezing no heating and loud noise all night and from early morning
It was clean and had a decent hairdryer
Stayed in March 2024
Reviewed: 21 March 2024
Jaime
SpainYou can hear all the footsteps of the adjoining rooms as it is an old wooden floor. A bit annoying although it is solved with some earplugs
Good location
Stayed in March 2024
Reviewed: 17 March 2024
Stephen
United KingdomTiny room with no space to move around, small shower with hardly any pressure
Location, very clean on entry to property, comfy bed.
Stayed in March 2024
Reviewed: 12 March 2024
Paolina
BulgariaThere was no hot water, only lukewarm. The sheets had blood stains. During the morning while cleaning the other rooms there were very sudden loud noises. There was an issue with the water in the toilet. No EU to UK power socket adapters available neither in the room nor in the reception. The reservation conditions were that I will pay upon arrival but they tried to charge me upfront and threatened to cancel my reservation.
The location! Super close to many sites and landmarks by foot and two tube stations nearby! Nice pubs are located close as well. Very easy to find on Google maps even with an offline map (if you don’t have internet). Friendly staff. Central location but not overcrowded.
Stayed in March 2024
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