Metrocentre, Newcastle upon Tyne, NE11 9XF, United Kingdom
#11 of 58 hotels in Newcastle upon Tyne
Guests' ChoiceBased on 694 hotel reviews
8.6Cleanliness
9.0
Comfort
9.0
Location
9.1
Facilities
8.8
Staff
9.2
Value for money
8.6
Free Wifi
8.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 10, 2024
Kevin
United KingdomKids menu
The pool
Stayed in June 2024
Reviewed: June 10, 2024
Kenneth
United KingdomWe had our meal in the restaurant in the evening and found the portion to be to large so there was a lot of waste, we feel that it would be better to state that you could have a small portion if required (baby pork ribs) or a large one.
The room and bed was excellent and spotlessly clean, as it was a cold night we did struggle a little to improve the heating of the room but managed it in the end. Breakfast was excellent the fruit was beautifully presented and all the cooked products were so well presented and hot as were the plates.
Stayed in June 2024
Reviewed: June 10, 2024
Mark
United KingdomNo what to expect with a Marriott brand hotel
Convenience and no fuss parking.
Stayed in June 2024
Reviewed: June 9, 2024
Carol
United KingdomThe bathroom needs some mould and mildew or bleach something to remove a little mould and limescale round the Seal and In grout The room was otherwise excellent
The breakfast was good a good selection The staff we met were all polite it's a shame we only had one night otherwise would have used leisure facilities
Stayed in June 2024
Reviewed: June 8, 2024
Rice
United KingdomStaff very friendly and room was spotless great room service
Stayed in June 2024
Reviewed: June 8, 2024
Shuggster
United KingdomThe only criticism is when I was at the bar on my last night. I asked the manager who was looking after the bar after the barman went home, for a glass of Port, he didn't know what I was talking about. He then said they had none. I've never been in a hotel bar before that had no port.
I've been to the hotel before and the accommodation is always good. The spa was good also.
Stayed in June 2024
Reviewed: June 6, 2024
Justin
United Kingdomshower worked only on red hot
great sized room, good breakfast, easy to get to
Stayed in June 2024
Reviewed: June 6, 2024
Simon
United KingdomNothing
Amazing place and great staff and facilities
Stayed in June 2024
Reviewed: June 5, 2024
Mcguirk
United KingdomProperty was good.
Good location for Metro centre. Comfy beds and lovely breakfast.
Stayed in June 2024
Reviewed: June 4, 2024
John
United KingdomPersonally prefer a walk in shower rather than having to climb in and out of the bath. Shower worked well enough though. Breakfast very good ,however evening meals choice could have been a little more adventurous and prepared to a higher standard . Basically it was Pub grub and ok at the price point.
Large spacious room. Large Bed. Gym and pool a bonus . Missed not having fridge in room but chilled water in reception very welcome. Staff all very helpful and cheerful.
Stayed in May 2024
Reviewed: June 4, 2024
Jen
United KingdomBathroom clean but different tiles-like it’s only been partially updated
Incredibly helpful staff allowing me to check in early. Excellent leisure club facilities and very large room
Stayed in May 2024
Reviewed: June 4, 2024
Douglas
United KingdomOver shower bath was problem. Had to ask for clean towels , this after being asked if we wanted room cleaning on check in.
Location was great and place was clean. Good selection at breakfast. Good parking facilities.
Stayed in June 2024
Reviewed: June 2, 2024
Luke
United KingdomEverything
Stayed in June 2024
Reviewed: June 2, 2024
John
United KingdomGood size rooms
Very nice receptionist
Stayed in May 2024
Reviewed: June 2, 2024
Lindsay
United KingdomThe room was very stuffy and hot as could not open windows which would be fine in the winter but not in summer. They are locked for security reasons but there is no air con so not comfortable at night when trying to sleep
The location and the complex was great especially for kids having the bowling and arcades
Stayed in May 2024
Reviewed: June 1, 2024
Andrew
United KingdomAverage
Stayed in April 2024
Reviewed: June 1, 2024
Linda
United KingdomHad to request a kettles for the room, No shower gel in dispenser.
Location, excellent gym facilities.
Stayed in May 2024
Reviewed: May 29, 2024
Heidi
United KingdomNothing
Brilliant breakfast, friendly staff, large room, lovely facilities, great leisure facilities, convenient location,
Stayed in May 2024
Reviewed: May 29, 2024
Curry
United KingdomBreakfast wasn’t the best.
Room was excellent but didn’t think the breakfast was worth the money or particularly good.
Stayed in May 2024
Reviewed: May 29, 2024
Steven
United KingdomLovely staff. Great spa and fitness suite. Lovely restaurant and bar as well.
Stayed in May 2024
Reviewed: May 28, 2024
Liz
United KingdomThe staff very helpful and the food was very good
Stayed in May 2024
Reviewed: May 24, 2024
Campbells
United KingdomThe monsoon weather!!
Stayed here to go to a concert. Staff were very helpful and one girl in particular was very knowledgable about transport. Hotel was easily found from the main road, everything was comfy and worked. Breakfast had lots to choose from and was in a lovely bright room. Plenty parking. Everything as expected- stayed before so it was first choice for return visit to the area
Stayed in May 2024
Reviewed: May 23, 2024
Donna-marie
United KingdomCoffee machine was only espresso. I would have liked it to have options for latte
Great hotel in a great location. Clean and spacious
Stayed in May 2024
Reviewed: May 20, 2024
Kelly
United KingdomThere was a smell on the approach to the changing rooms at the pool. Was not pleasant.
Liked the convenience of how it was so close to Metro centre.
Stayed in May 2024
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