I was told the decorations were free of charge. They also told me the room had been upgraded at no extra charge, but we paid £20 more. It was okay, and we were happy with our experience, though. They put in a lot of effort. Thanks again.

It was our anniversary, and they decorated the room. They also gave us two complimentary drink vouchers and left a handwritten card for us, which was so lovely. Many thanks for making our night even more special.

Stayed in June 2024

Clean , comfortable great service

Stayed in June 2024

Bathrooms need updating and the room tray charge

The hotel is really nice and on the outskirts of the city. Perfect location for what we need. Lota of shops and facilities to the hotel though which is great. Swimming pool was fantastic and open late which is a real bonus. Kids can only swim till 8pm which is fair. Room was clean but the bathrooms need updating. Toilet doesn't flush properly, have to try like 8 times for it to work. Sink drainage is clearly blocked as water doesn't drain. We ordered fries and a Bacardi to the room and it was £17 which I thought was ridiculous. £5 tray charge. Apart from that I have no grumbles Would definitely stay again

Stayed in June 2024

The bar was a little expensive. A few more pillows in the rooms

thanks for a great stay we arrived to a card and drinks vouchers as it was our wedding anniversary.. Lovely hotel made us feel so welcome would definitely recommend it to anyone 😊 so close to the metro centre for fantastic shopping

Stayed in June 2024

Kids menu

The pool

Stayed in June 2024

We had our meal in the restaurant in the evening and found the portion to be to large so there was a lot of waste, we feel that it would be better to state that you could have a small portion if required (baby pork ribs) or a large one.

The room and bed was excellent and spotlessly clean, as it was a cold night we did struggle a little to improve the heating of the room but managed it in the end. Breakfast was excellent the fruit was beautifully presented and all the cooked products were so well presented and hot as were the plates.

Stayed in June 2024

No what to expect with a Marriott brand hotel

Convenience and no fuss parking.

Stayed in June 2024

The bathroom needs some mould and mildew or bleach something to remove a little mould and limescale round the Seal and In grout The room was otherwise excellent

The breakfast was good a good selection The staff we met were all polite it's a shame we only had one night otherwise would have used leisure facilities

Stayed in June 2024

Staff very friendly and room was spotless great room service

Stayed in June 2024

The only criticism is when I was at the bar on my last night. I asked the manager who was looking after the bar after the barman went home, for a glass of Port, he didn't know what I was talking about. He then said they had none. I've never been in a hotel bar before that had no port.

I've been to the hotel before and the accommodation is always good. The spa was good also.

Stayed in June 2024

shower worked only on red hot

great sized room, good breakfast, easy to get to

Stayed in June 2024

Nothing

Amazing place and great staff and facilities

Stayed in June 2024

Property was good.

Good location for Metro centre. Comfy beds and lovely breakfast.

Stayed in June 2024

Personally prefer a walk in shower rather than having to climb in and out of the bath. Shower worked well enough though. Breakfast very good ,however evening meals choice could have been a little more adventurous and prepared to a higher standard . Basically it was Pub grub and ok at the price point.

Large spacious room. Large Bed. Gym and pool a bonus . Missed not having fridge in room but chilled water in reception very welcome. Staff all very helpful and cheerful.

Stayed in May 2024

Bathroom clean but different tiles-like it’s only been partially updated

Incredibly helpful staff allowing me to check in early. Excellent leisure club facilities and very large room

Stayed in May 2024

Over shower bath was problem. Had to ask for clean towels , this after being asked if we wanted room cleaning on check in.

Location was great and place was clean. Good selection at breakfast. Good parking facilities.

Stayed in June 2024

Everything

Stayed in June 2024

Good size rooms

Very nice receptionist

Stayed in May 2024

The room was very stuffy and hot as could not open windows which would be fine in the winter but not in summer. They are locked for security reasons but there is no air con so not comfortable at night when trying to sleep

The location and the complex was great especially for kids having the bowling and arcades

Stayed in May 2024

Average

Stayed in April 2024

Had to request a kettles for the room, No shower gel in dispenser.

Location, excellent gym facilities.

Stayed in May 2024

Nothing

Brilliant breakfast, friendly staff, large room, lovely facilities, great leisure facilities, convenient location,

Stayed in May 2024

Breakfast wasn’t the best.

Room was excellent but didn’t think the breakfast was worth the money or particularly good.

Stayed in May 2024

Lovely staff. Great spa and fitness suite. Lovely restaurant and bar as well.

Stayed in May 2024