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Reviews of New Birchfield Hotel

8-9 Manilla Crescent Sea Front, Weston-super-Mare, BS23 2BS, United Kingdom

#20 of 21 hotels in Weston-super-Mare

Guests' Choice

Review score

Based on 565 hotel reviews

6.7

Score breakdown

  • Cleanliness

    7.4

  • Comfort

    7.4

  • Location

    8.4

  • Facilities

    6.7

  • Staff

    8.0

  • Value for money

    7.3

  • Free WiFi

    6.1

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Showing 1 – 25

  • Reviewed: 26 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The staff were very friendly and accommodating, lovely birthday gesture of chocolate gift to THANKYOU billie

    Stayed in April 2024

  • Reviewed: 24 April 2024

    7.0
    in need of a refurb
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    bedding needs to be renewed, larger tv in room needed, charged extra on arrival for a dog

    sea view

    Stayed in April 2024

  • Reviewed: 21 April 2024

    8.0
    Very good
    • With a pet
    • Leisure trip
    • Group
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    No parking and room to hot

    Location was good, very clean and breakfast was good

    Stayed in April 2024

  • Reviewed: 18 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Rooms are dated but ok.

    Location is perfect.Just around the corner from the main pier and beach.

    Stayed in April 2024

  • Reviewed: 9 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The TV size in the expensive room way to small even with my glasses

    Start were pleasant and helpful chef was very on the ball we upgraded our room as we were looming at scaffolding we were a bit upset as it cost another £17 but it was worth it to see the sea view. Only moan really was small tv just a bit bigger than a tablet which is odd as we upgraded and TV was much bigger in.lower grade room Allington in all staff lovely and not far from anything. We'll worth a night.or two

    Stayed in April 2024

  • Reviewed: 7 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Staff were lovely and extremely helpful. Room was clean and comfortable. Breakfast was good. Great value for money.

    Stayed in April 2024

  • Reviewed: 6 April 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    Staff friendly and courteous. Room was clean and comfy. Run out of tea and coffee and asked at reception. They brought an adequate stock of tea coffee sugar and milks. Nice breakfast. Overall I'd say not at all a bad place to stay. Ideal as a base to be out and about. This was a midweek stay. Weekends probably a little more lively.

    Stayed in April 2024

  • Reviewed: 5 April 2024

    8.0
    The hotel has great potential, but needs a bit of love and attention .
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 3 nights
    • Submitted via mobile

    The room was not the cleanest, in terms of dust and bits on the carpet, beds were clean and comfortable though. Breakfast was a bit of a disaster although the server was lovely he was rushed off his feet so a bit chaotic, food was awful though sadly.

    A big family room

    Stayed in March 2024

  • Reviewed: 4 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Twin Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Furniture dated. Missing towel rail which hasn't been replaced.

    Room was clean and comfy. Lovely sea view.

    Stayed in March 2024

  • Reviewed: 1 April 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    Bed

    Good breakfast

    Stayed in March 2024

  • Reviewed: 1 April 2024

    6.0
    it was a b n b ,breakfast was good , beds were clean and comfortable, the staff were lovely ,
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night

    i had a elderly parent in a wheelchair , the corridors were diffuicult to navigate as they were narror

    Stayed in March 2024

  • Reviewed: 31 March 2024

    7.0
    Great location with very friendly staff. Fantastic value for money.
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was done on the cheap - including breakfast. It keeps the price low.

    Very close to the sea with clear view from our twin room. Bed linen crisp and clean. Beds comfy. En-suite bathrooms small but good. We used the hotel for 1 night to break a long drive. It was fine for this. Communication beforehand was good. Staff were very friendly and helpful. Breakfast was basic but good.

    Stayed in March 2024

  • Reviewed: 30 March 2024

    7.0
    Family room with sea view
    • Leisure trip
    • Family with young children
    • Family Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Take ear plugs noise from other rooms floors squeaking doors etc and outside as we were side road facing .breakfast is only continental on a Thurs but other guests said full English was good. Parking is free yes but it is 2 rows and limited so if like me you get stuck on the back row you have to wait for the other guests to return before you can leave. No vanity table only mirror is inside wardrobe.

    Clean good sized room like others have said needs updating but doesn't affect stay. Nice powerful shower hairdryer in room was an added bonus. Staff friendly and helpful.

    Stayed in March 2024

  • Reviewed: 29 March 2024

    6.0
    Lovely staff and breakfast, rooms need a revamp but adequate for the money.
    • Leisure trip
    • Family with young children
    • Family Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Didn't get my sea view room, very dusty, curtains strained, one of which fell off when we opened them, glass pane cracked was very drafty, had to ask to have the heating put on. Unexplained splash on the back of the bathroom door.

    Did not get the sea view room I requested or paid for, nor very clean

    Stayed in March 2024

  • Reviewed: 24 March 2024

    8.0
    Very good value for money very friendly staff and nothing is too much for them excellent breakfast t
    • Leisure trip
    • Group
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Could get tv to work no remote sai did try to help but couldn’t find one to work he was so helpful

    Breakfast was excellent friendly and very helpful the bed was really comfy

    Stayed in March 2024

  • Reviewed: 24 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    There was a strange smell in the hotel , not sure if it's just the sea air?! £20 for the dog to stay which I felt was very expensive. Lots of steep stairs so may be tricky for anyone with mobility issues.

    Staff were really welcoming and friendly 🙂 the room was charming, old building with character. Sea view too.

    Stayed in March 2024

  • Reviewed: 21 March 2024

    7.0
    Slightly tired seaside hotel, but clean & comfortable with excellent breakfast
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Website says check-in until 11pm - one of the reasons I picked it over other options (I knew I was likely to be late evening arriving). Just before 8pm I got a call asking what time I would be arriving as reception closed at 8... (luckily I was only a few minutes away)

    Great value for money, with an excellent full breakfast included. Free parking (parking always an issue in Weston)

    Stayed in March 2024

  • Reviewed: 19 March 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room was abit small and sliding door to get in bathroom didn't open fully making it hard to get in and out bathroom . Next time I'll probably try the sea view rooms as abit of noise at the back of hotel

    Nice breakfast and good location and free parking

    Stayed in March 2024

  • Reviewed: 12 March 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Family Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Bathroom little bit small .

    Enjoyed our Stay for one night. Beautiful views from our room. The room was spacious and very clean apart from maybe carpet could have been vacuumed a bit better as few bits over carpet or maybe had been forgotten. The hotel is being renovated but is doing a super job so far . Bedding was beautifully clean. Breakfast was everything you needed to set you up for the day. Staff bit nervous but was very welcoming and polite. We enjoyed breakfast.

    Stayed in February 2024

  • Reviewed: 12 March 2024

    8.0
    staff were very very good
    • Leisure trip
    • Family with young children
    • Family Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    needs painting

    the staff

    Stayed in February 2024

  • Reviewed: 25 February 2024

    7.0
    Comfortable stay for the price and wonderful location
    • With a pet
    • Leisure trip
    • Family with young children
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Bar downstairs had a loud live singer which was very noisy for my children to get to sleep Lack of parking

    Staff very friendly and helpful Nice breakfast Comfortable beds Pet friendly

    Stayed in February 2024

  • Reviewed: 20 February 2024

    8.0
    Great value hotel, great location, lovely staff. Ideal for a good value night away.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Rooms a little dated.

    Great location, great value for money for a night away.

    Stayed in February 2024

  • Reviewed: 19 February 2024

    7.0
    Clean and cheap
    • Leisure trip
    • People with friends
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Some odd characters hanging around outside the front door with no night attendees. Wasn't an issue for me but females might have felt a little uneasy when coming back in the evening.

    Clean, good value has a bar

    Stayed in February 2024

  • Reviewed: 19 February 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    Food service slightly muddled - no spaces left at breakfast so a space hastily set away from the main dining area with lots of things missing , felt coach party got the best service. Had to ask and wait for tea , toast etc. Hot breakfast served from chaffing dishes on tressle tables - not seen this for decades! Sausages the smallest ever and a quarter of a slice of white bread crust fried bread !!.Fruit juices not replenished even after asking and the glasses for this stacked on the 'buffet table' in old blue broken trays that mushrooms are delivered in !! Only one staff member waiting on table - but he was doing his best.

    Hotel clean and well decorated.

    Stayed in February 2024

Showing 1 – 25

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