A better discription of how to get in the room ie press c to clear pad Tap in the code Turn release handle to the right Open door Four of us tried to open the door to the room had to knock on another room for assistance

Stayed in October 2021

Window almost impossible to close. Bed very springy, every movement was amplified by the bouncy springs. In a student area so we were woken by people in the street shouting at 4am. Shared bathroom with 1 toilet roll each. One ran out by the morning.

Very acceptable for the price. Clean, dry, and warm. Kitchen is fully fitted, so meals can be cooked and eaten there.

Stayed in October 2021

- The whole apartment (and building) has a very strong student accommodation vibe which I don't particularly appreciate not being a student. Having said that, this was mainly decor and style. - The toilet wasn't super clean and neither were the stairs. - Although the communal areas of the apartment (kitchen and shower) were very clean, the room had a persistent smell (not awful but definitly not fresh) of what I would normally associate with a 'wet dog' (I doubt there was an actual dog there before but it might have been the carpet?). It was particualrly stricking as there was no such smell in the common areas but only when you walked into the room. - The common areas were very clean including the shower, though I think there was no one else at the apartment that night, otherwwise you'll be sharing a shower with 5 other rooms.

- Location is very good and central (5 minutes walk from bus and train stations) - Self check-in was easy and information received perfect. - Room was spacious. - WiFi worked well. - Some facilities such as kitchen (in particular, it's spacious and has cutlery and plates) and shower were good.

Stayed in October 2021

Shared space was a little weird, and key/codes system felt a little off.

Was a nice cheap room, fairly clean and big room for the money

Stayed in October 2021

No staff. No maps, no local advice, no kettle, no commune room or anything. Just big placards of signs saying don't do this , and"your being watched", and threatening wording from big signs (fines for late check out fine for this and fine for that). No welcoming and entrance doesn't feel homely. The shower is always in a tiny cubicle adjacent to the toilet, (without any ventilation, or air) so the shower room is stuffy and stinks as there's no ventilation for the air to go around (not nice when it's so close). Plus there is no hot water in shower. The atmosphere of the hostel feels stark.

The beds are lovely, extremely comfortable for a good night's sleep. The beds and quilts and covers are very clean. The area is conveniently located in the heart of town near to a takeaway restaurant, night club, and opposite a beautiful church. It is the cheapest place we found on booking as the air BnB guy didn't respond.

Stayed in September 2021

Floor was dirty, no wifi, the overhead projector was available, however no batteries for the remote control for it.

Very comfortable bed, very nice view from the window out looking at Mumbles.

Stayed in September 2021

Plan of your section of stay so you can find areas with out trying to find what you wish plus had nothing to watch as the small box which comes in room is only set to lap tops and smart phones but not everyone is going to have these .

Location was ok no staff when trouble starts and no show when fire alarm goes off no one shows maybe security watching over or have doorman that is watch cameras and dealing with any situation straight away

Stayed in September 2021

The room was not ready when we checked in, needed a refund (look at photos, taken directly when I walked in). The place looked a bit shabby and the bathroom looked run down. The owner could only talk via text which was a bit shady.

The property was a bit clean and had a nice bed

Stayed in May 2024

Hard to find, hard to get hold of anybody I had to text rather than speak to someone. Was given a code to get in which didn't work, they said there was tea and coffee facilities in the room but there weren't, there was a kitchen with tea and coffee but no milk and luckily when we came back from our evening out somebody gave us the code for the door or we would not have got back in, it was not worth the money I paid for this room. The only good thing was the bed was comfortable

Bed was comfortable

Stayed in June 2024

Over priced. Very basic facilities. Did not feel safe

Stayed in June 2024

Dead fleas on bed, no toilet roll, residents living there in and out all night slamming doors, no sleep all night because of this.

Location

Stayed in June 2024

The only positive I can think of was that it was opposite a Tesco Express. Kitchen too dirty to cook anything though! This place is an absolute disgrace and presumably relies on people being too cowed to complain...

Absolutely terrible place, particularly considering the expensive price paid. This is a hostel and is of very, very poor quality. It is not in the best part of town. When I arrived, there were some very dubious people hanging about. A few feet away there were some sort of 'transactions' taking place.... The hostel is organised into flats, with individual rooms and shared bathroom facilities. Too late for me now, but a little research online reveals a few facts about this place which, had I known them, would have warned me not to book... I knew that the facilities were shared - not a problem in itself, but in the flat I was in, the WC and the Shower were in need of a thorough scrub. I took one look at the shared kitchen and it was an easy decision not to use it. My room was none-too-clean - the bed linen was unbelievably creased - it looked like it had been screwed up in a ball...and then put on the bed. My room was up flights of stairs - and without a lift, this presented me problems as I have mobility issues. There was a notice downstairs saying that there was an on-site manager, but when I went in search of them this proved to be untrue. I therefore rang Booking.com and they in turn contacted the property ... I then received an unsigned text from Neon160 stating that 'the property is very safe but as I had booked the last room, there was no lower room to allocate to me'. Note to Neon160: it was not clear to me that I had booked the last room and Neon160 should have stated this clearly before I booked, as I would have looked elsewhere. And as for 'very safe' - that is their subjective view... Wi-fi worked for a bit and then cut out...but started working again well after midnight. In summary, I have stayed in some modest places with booking.com and apart from one other place, all have been safe and clean, with staff on-site, usually very kind.

Stayed in March 2024

It’s a student hostel, great if like to listen to partying till dawn. The is no lock on the communal toilet door, hardly a relaxing sit down. And no lights in the shower.

Very little

Stayed in March 2024

Location is good

Stayed in January 2024

Everything

Nothing. Its was horrendous. Disgusting. Absolutely awful. We fuked off

Stayed in January 2024

Hygiene was terrible, bed was broken, not comfortable at all, it doesn't have lift and the stairs was full of rubbish in black plastic bags , the smell was terrible.

Location, not far from city.

Stayed in October 2023

The room was comfortable and it was lovely to have kitchen facilities and to meet people. The staff were friendly and kind.

Stayed in September 2023

Everything

NOTHING Absolutely filthy, black bags on stairs bedding horrendous shower room had strong smell of urine and toilet was soiled, Couldn't stay here paid £111 for two nights and wouldn't give a refund because we didn't cancel on the night, So we paid to stay although we COULDN'T still had to pay, booking also refused a refund but still got this advertising on their Web Shocking don't stay here!

Stayed in September 2023

we saw no staff at all , just a text message telling us a code to get a key from safe . Key code to get into building which was never locked anyway . we were on 3rd floor the stairs were dirty and littered with rubbish bags which really smelled . The room was dirty , toe nail cutting on floor marks on bedding . The smoke alarm outside on landing was constantly going off on first night , doors slamming . Bathroom filthy we showered at family house .

nothing the whole place stank , was dirty and felt very unsafe

Stayed in September 2023

This review is hidden because it doesn't meet our guidelines.

This review is hidden because it doesn't meet our guidelines.

It was very very dirty, rubbish literally everywhere and a very bad smell. We left the place because it was awful.

Nothing.

Stayed in July 2023

The kitchen & shower

Stayed in August 2023

Since the room was spacious, I would have preferred a bigger table.

Excellent venue close to restaurants. The room was quite spacious and the amount I paid was worth it considering expensive hotels around.

Stayed in August 2023

It was absolutely filthy. Bed wasn’t made on my arrival, in fact the bedding smelled dreadful and full of staines, mattress was smelly and realy cheap, even though I didn’t sleep inside the bedding due to the extreme staines, I could still hear and feel the springs, towels where stained, 1 tiny shower room between potentialy 16 guests,my room slept 4 so assuming the other3 rooms slept the same amount of people)I will defo be reporting this place to the local council.. this place is surely overdue an inspectionI, im surprised you allow this on your website to be honest, this place or at least the room I stayed in is nothing like described., I feel totally ripped off and shocked that places like this exist, due to the uni graduation every where else I tried was fully booked otherwise I’d have left straight away..

Location was good.

Stayed in July 2023