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Reviews of mySTAYINN Melrose Villa

Kenneth Street, 35, Inverness, IV3 5DH, United Kingdom

#106 of 115 B&Bs and Inns in Inverness

Guests' Choice

Review score

Based on 33 hotel reviews

6.8

Score breakdown

  • Cleanliness

    8.0

  • Comfort

    7.9

  • Location

    8.7

  • Facilities

    7.2

  • Staff

    7.2

  • Value for money

    7.4

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Showing 1 – 25

  • Reviewed: 9 June 2024

    8.0
    Nice facility close to town.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Parking can be a challenge since street parking is only available after 6 pm. I was unable to use the pay lot around the corner because the pay app is only available to UK residents with a local phone number.

    Close to downtown easy arrival experience.

    Stayed in June 2024

  • Reviewed: 5 June 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Classic Quadruple Room
    • Stayed 3 nights
    • Submitted via mobile

    The Bathroom is shared but a floor below, also for drinking water one has to go to the ground floor from top floor

    The location, the comfort

    Stayed in June 2024

  • Reviewed: 3 June 2024

    7.0
    It was affordable and comfortable enough but not sure I’d stay here again.
    • Leisure trip
    • Family with young children
    • Basic Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Trouble with heaters - the building was quite cold and heaters wouldn’t turn on. No one onsite to assist. Spent a considerable amount of time messaging with host who was very attentive but not very knowledgeable about the premises.

    Beautiful old building in convenient location - easy walk to sights, restaurants and shops.

    Stayed in May 2024

  • Reviewed: 2 June 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Budget Double Room
    • Stayed 2 nights
    • Submitted via mobile

    It was so hot that U couldn't sleep

    Stayed in May 2024

  • Reviewed: 29 May 2024

    7.0
    Good
    • Leisure trip
    • People with friends
    • Basic Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    No housekeeping if you're staying for several nights. Could do with a little table.

    Nice locations. Close to Tesco and King Street bus station.

    Stayed in May 2024

  • Reviewed: 23 May 2024

    8.0
    A great time
    • Leisure trip
    • Group
    • Budget Single Room
    • Stayed 2 nights
    • Submitted via mobile

    The town in general is a bit of a nightmare for parking, but no fault of the hotel.

    The house was in a great location. It was well kept, comfortable and everything about checking in and out was made easy.

    Stayed in May 2024

  • Reviewed: 14 May 2024

    7.0
    Good
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 3 nights
    • Submitted via mobile

    The lack of parking is the only set back for me but I was able to.park overnight in the cathedral car park which 5 minutes walk away so it wasn't a huge problem.

    My room was clean as was the ensuite shower. Although it was small it provided all.i needed. The kitchen and lounge were a good size and overall I spent a very comfortable 3 nights here.

    Stayed in May 2024

  • Reviewed: 2 May 2024

    7.0
    Small but cosy for one person. Bed extremely uncomfortable.
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    The bed was very uncomfortable, I could feel all the individual springs. Also the key lock code had already been inputted which defeats the purpose of a code.

    It was very clean, and the location was perfect, as it was close to the center but also in a quiet area.

    Stayed in April 2024

  • Reviewed: 29 April 2024

    8.0
    Good value
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 5 nights
    • Submitted via mobile

    Room and bathroom were very small but nicely appointed and clean. The sash window was very hard to open. A folding suitcase stand at the end of the bed would have been handy. Stairs ... I know, I know - they are inevitable and it was only one flight!

    Kitchen facilities, dining/lounge area, well stocked room with nice shampoo and soap. Able to come and go freely with supplied front door key. Great location, easy walk from bus station, very near the walking bridge across the river. Tescos round the corner, couple of takeaway places nearby, lovely restaurants a block away along the riverfront.

    Stayed in April 2024

  • Reviewed: 13 April 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    quite noizy , could here all neighbours how they open their doors, speak, walking around. not big fan of electricit shower.

    beds are very comfy. location is great.

    Stayed in April 2024

  • Reviewed: 31 March 2024

    6.0
    It was good enough for a short stay.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    There was a continuous noise in the room that sounded like a generator going off in the background and it’s advisable to bring your own earplugs along with ear defenders if you really want a good nights sleep.

    The property was very central and had catch up tv was very nice to have in the room.

    Stayed in March 2024

  • Reviewed: 16 June 2024

    1.0
    No, just no.
    • Leisure trip
    • Family with young children
    • Classic Quadruple Room
    • Stayed 2 nights
    • Submitted via mobile

    Very tiny room. Carpet felt really gross, water pressure was horrific and the clincher - the bed felt like it deserves to be in a dump. It was lumpy and so soft that you're better off sleeping on the floor. Oh, except the carpet is so disgusting that you'll end up with rashes all over.

    Nothing.

    Stayed in June 2024

  • Reviewed: 13 June 2024

    9.0
    Nice house, comfy, even tho' my first trial of 'mySTAYINN'
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    N/A

    The closeness to town helped - this was the first 'mySTAYINN' I'd ever stayed in(!), so found everything a wee bit ominous as in would codes work etc but was very glad to discover that things went fine! Altho' room + bathroom were small, bed was comfy, ensuite was fine too. Having stayed in another couple of like-accomodation in Inverness over month of May, this was by far the cleanest (spotless!), and certainly most welcoming even without staff! This house had nice aura about it, too.

    Stayed in May 2024

  • Reviewed: 12 May 2024

    9.0
    Feels like having your own house in Inverness.
    • Leisure trip
    • Solo traveller
    • Budget Single Room
    • Stayed 3 nights

    The kitchen was equiped with a washing machine, cooker with oven and a microwave, but a few more pots and pans would have been handy.

    I stayed for 3 nights in a one person bedroom with private bathroom. The room was rather small, but spatious enough for one and was very clean. Downstairs there was a kitchen and living room that could be used, so you are not confined to your own room and it is cost-saving that you can prepare your own food. Just two streets away there is a big supermarket. An excellent choice for the budget savvy traveller! And bonus points since you get the feel of a real house!

    Stayed in April 2024

  • Reviewed: 29 April 2024

    1.0
    Had to leave and get another hotel it was so bad.
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 3 nights

    There was construction downstairs that was loud in the building so I couldn't work. The mattress on the bed was horrendous and had springs that jabbed into your back when you laid on it. When I lifted the sheets up to look, it was an old mattress that is completely unacceptable. There was no internet in my room and I have to work with clients online. When I contacted the staff about this they said the internet was fine and denied my concern. I sent them a photo of the bars of the internet which was not even one bar. When I asked if they could bring me a comforter to put over the bed for more cushion they said no one could come to the guest house. They also would not switch my room. I had to leave and go to a new hotel as there was no way I could sleep on the bed or see my clients. I lost my money for the night and another man at the new hotel I was staying at also left and could not stay there. I have been traveling for months across Europe and I have never had an issue or made a complaint anywhere. I paid $130 dollars a night for this place and it was awful.

    The location

    Stayed in April 2024

  • Reviewed: 19 April 2024

    2.0
    Very poor
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 7 nights
    • Submitted via mobile

    Extreme noise from the downstairs boiler made this place intolerable. No staff at the place. Phone contact was not helpful and did not call back on all three occqsions. Later I found out that they knew there was an issue. Someone mentioned it in their review only a couple of weeks earlier. Only through the intervention of booking com I was reocated. Initially for one night only - they would have made me go back even thpugh the issue had not been solved, and another intervention of booking com was necessary. All in all a very stressful experience that cost me a day of my vacation.. I cannot recommend "StayInn" at all.

    Stayed in April 2024

  • Reviewed: 1 April 2024

    9.0
    Lovely place to stay
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    The room was spotless, bed was comfy and loved that with the tea, coffee etc, they also left biscuits and crisps! Was also only a short walk into centre of town and 5 min walk to where I was joining a minibus tour.

    Stayed in March 2024

  • Reviewed: 24 March 2024

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Budget Single Room
    • Stayed 2 nights
    • Submitted via mobile

    The place has thin walls and the other people there kept talking super loud. I could hear somebody snore in another room. The bathroom wasn’t very clean.

    It was close to the center and walking distance to the bus station/ restaurants/ pubs. It was a decent stay but I wouldn’t go again.

    Stayed in March 2024

  • Reviewed: 19 March 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Twin Room
    • Stayed 11 nights
    • Submitted via mobile

    Great location and clean and comfortable. Kitchen was great ideal for people like us working away

    Stayed in March 2024

  • Reviewed: 18 June 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Budget Double Room
    • Stayed 4 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in May 2024

  • Reviewed: 18 June 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Budget Single Room
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in June 2024

  • Reviewed: 1 June 2024

    7.0
    Good
    • Business trip
    • Solo traveller
    • Budget Single Room
    • Stayed 4 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in May 2024

  • Reviewed: 8 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 5 nights

    There are no comments available for this review

    Stayed in May 2024

  • Reviewed: 16 April 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 4 nights

    There are no comments available for this review

    Stayed in April 2024

Showing 1 – 25

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