12 alexander road, Blackpool, FY1 6BU, United Kingdom
#73 of 252 hotels in Blackpool
Guests' ChoiceBased on 540 hotel reviews
8.6Cleanliness
9.1
Comfort
9.1
Location
9.0
Facilities
8.8
Staff
9.4
Value for money
8.4
Free Wifi
8.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 16, 2024
Josh
United KingdomWell id like to put 3 star, but unfortunately this wouldn't be seen, as no one ever looks at the low reviews, myself included. Well the pictures you see online, arnt anything like the real life version. We stayed in the penthouse...if you can call it that. The bath Is severely damaged..but if you can cope with 2inch of silicone lathered on it with gold glitter than thats fine, apparently its two days old..didn't realise that silicone discoloured after two days. We nearly smashed our head into the sink, falling over the step, on closer inspection, the floor in the bathroom isn't actually stuck down! When we mentioned this to the host, he just shrugged his shoulders and said okay, without offering to rectifying it. The paint job is shoddy, 1 coat springs to mind, painted around the radiators. The hall walls up the stairs have carpet badly stuck to the walls as some sort of feature, the only feature though is that they are hanging off. The carpark is crap, rubble galore. Claims to be 5* nowhere near 5* shoddy workmanship and rude hosts. Beware!
Location.
Stayed in June 2024
Reviewed: June 15, 2024
Mary
United KingdomShower in a rather small room. A bit expensive for what we had.
Friendly staff. Good location very close to the sea. Free parking.
Stayed in June 2024
Reviewed: June 14, 2024
Zeenat
United KingdomThe drive was very narrow to take the car into the parking area
Lovely staff and well maintained room
Stayed in June 2024
Reviewed: May 27, 2024
Helen
United KingdomVery nice boutique hotel. Clean, comfortable and cozy.
Stayed in May 2024
Reviewed: May 10, 2024
Russell
United KingdomDated building being refreshed
Lovely atmosphere
Stayed in May 2024
Reviewed: May 10, 2024
Danitza
United KingdomParking was tight but manageable
Friendly helpful staff and very welcoming
Stayed in May 2024
Reviewed: April 29, 2024
Marc
United KingdomRoom was lovely and clean and the staff were so friendly
Stayed in April 2024
Reviewed: April 14, 2024
Jayne
United KingdomNothing
Everything was brilliant
Stayed in April 2024
Reviewed: April 1, 2024
Shannon-marie
United KingdomMy only complaint would be the car park. I did scratch my car on the entrance into the car park as it is very very narrow. Also there aren’t enough spaces for the number of guests, cars were parking in front of others and blocking them. We ended up parking in a council car park about 10 minutes away which cost a further £25
Very clean hotel & in an excellent location! Staff were very helpful and the spa was very relaxing!
Stayed in March 2024
Reviewed: March 31, 2024
Wendy
United KingdomDecor is a bit tired.
The staff were extremely friendly and accommodating; the room was clean. There is parking at the rear of the building.
Stayed in March 2024
Reviewed: March 24, 2024
Maria
United KingdomLovely hotel, staff were amazing, definitely recommend.
Stayed in March 2024
Reviewed: March 19, 2024
George
United KingdomParking was an issue but nothing to sway my review
Very clean and well decorated
Stayed in March 2024
Reviewed: February 10, 2024
Stuart
United KingdomVery friendly welcome, lovely room, really appreciated what they did for us.
Stayed in January 2024
Reviewed: February 5, 2024
Westwood
United KingdomPlease don’t be put off by the appearance of the front of the hotel as this is not anything like inside
The rooms were very clean and spacious and made our stay very comfortable
Stayed in February 2024
Reviewed: January 25, 2024
Thomas
United KingdomNothing
Very friendly owner made us feel comfortable
Stayed in November 2023
Reviewed: January 10, 2024
Donna
United KingdomBeautiful rooms and fantastic hosts made you feel really welcome
Stayed in January 2024
Reviewed: January 1, 2024
Sarah
United KingdomThe very rude man next door, because we went to the wrong hotel and instead of him telling us our hotel was literally next instead he gave us abuse and told us to go away,I wouldn't recommend staying next with that kind of welcome, absolutely disgusting
Absolutely loved every,great hosts on arrival and throughout the stay.really enjoyed breakfast,fresh warm quisaunts were delicious,our room was comfortable and clean,it had everything we needed and our hosts were able to accommodate us in every way,the location was great right near the beach,well within walking distance of shops,pubs and entertainment,we had sessions in the sauna and jacuzzi,this was fabulous and relaxing.i would recommend this hotel and we will definitely be staying here again.
Stayed in December 2023
Reviewed: December 14, 2023
Joseph
United KingdomI can't fault my stay at The Chatwal Boutique Hotel. The room was clean, spacious and decorated to give it a lovely light and fresh feel. The bed was extremely comfortable. Everything worked, there was plenty of storage space - both shelving and hanging, a modern TV and kettle etc. The en suite bathroom was large and immaculately clean with a nice shower. Both of which were equipped as they should be. Julius and Dreda are so kind and friendly, which really made me feel welcome and comfortable as soon as I arrived. Nothing was too much trouble, incredible how much Julius and Dreda went out of their way to assist me. The food was fantastic, Jerk chicken for dinner a must try as is the cooked breakfast. I spent most of the night at the well-stocked bar speaking to Julius and Dreda and listening to music a great night. Amazing stay. I am so happy that I found this hotel in Blackpool; I shall definitely be booking again in the New Year. I can recommend this as a perfect place to stay for anyone wishing to visit Blackpool.
Stayed in November 2023
Reviewed: December 11, 2023
Evans
United KingdomThe breakfast we had we all delicious. Staff were incredible woth our autistic son making his experience brilliant
Stayed in December 2023
Reviewed: November 26, 2023
Gail
United KingdomI think it would be fair to offer cooked breakfast with an additional cost rather than full price. However the continental was more than enough for me.
From start to finish the customer service was fantastic. The room was very comfortable. The breakfast was very enjoyable.
Stayed in November 2023
Reviewed: November 25, 2023
Vicki
United KingdomNarrow entrance to the car park
Location excellent. Hosts super friendly, really attentive. Rooms were perfect for us as a family.
Stayed in November 2023
Reviewed: November 17, 2023
Neil
United KingdomGreat value for money, large room, great location and off street parking included. Best thing we’re the hosts, they couldn’t do enough to help 👍🏻
Stayed in November 2023
Reviewed: November 14, 2023
Samantha
United KingdomNothing to not like
Really good room, clean and well appointed.
Stayed in November 2023
Reviewed: November 13, 2023
Diane
United KingdomN/A
Great wee hotel, the hosts are very welcoming. Room was clean, bed comfy and with a nice wee touches with fruit, snacks and drinks in the fridge. Breakfast was amazing, best eggs benedict I've ever had. I will definitely book again but stay for longer to make the most of the spa for a massage and book in for dinner. Menu looked amazing eg. Jerk Chicken, goat curry.
Stayed in November 2023
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